The order was not delivered and the courier used was Amazon an not Royal Mail. There was no follow up by the company to offer an explanation as to what went wrong. I have requested a refund. The co... See more
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The beakers were delivered when promised and they were well packed. I was disappointed that they were both the same design, even though their names were on them. I had previously bought for other ch... See more
Company replied
I used this company for the first time this Christmas and bought a game that was out of stock at many other places. It was good value here and postage was free. It was sent out very quickly and arri... See more
Very easy and straight forward to order. Fast delivery and kept updated with emails to let me know it had been sent out etc. Well packaged item. Will definitely order from them again. Highly recommend... See more
Company details
About The Online Toy Store
Written by the company
Let your child's imagination run wild!!!
Keep them outside with our fun and safe outdoor toys. Whether it’s summer or winter, our kids will be having lots of fun playing on their new slide or getting splashed in the pool.
Find your ultimate fancy dress costume here! From Easter to Hen parties, Halloween and many more, we have thousands of costumes for kids and adults to choose from.
We're all about making, creating, and discovering. Show off your inner Artist with arts and crafts selection or just enjoy making a mess with your little ones.
Here we have an amazing collection of the best toys and costumes to suit any taste or budget. With new Items being added each day there will something for everyone, from whats new and popular to some amazing classics. We strive to give each visitor the best possible experience from start to finish. So enjoy your visit and please don't hesitate to get in touch regarding your visit or simply to add your own input and suggestions.
Email Us: support@theonlinetoystore.co.uk
Contact info
4.2
Great
599 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Reasonably priced and prompt free…
Reasonably priced and prompt free delivery. Would definitely use again.
6 March 2023
Reply from The Online Toy Store
Thank you
Very disappointed
Very disappointed, paid nearly £40 for black feather wings and when they arrived i opened the package and feathers fell out and they were so poorly made you could see sooo much cardboard through the feathers. I could have got the same quality for £15 from amazon I wanted to order from here as I thought they would be of good quality and worth the money but I was wrong. If there was an option here to upload a photo I would show them so you could see how poor the quality actually was.
3 March 2023
Reply from The Online Toy Store
Hi would you like to contact us so that we can rectify this situation
Item arrived immediately and…
Item arrived immediately and excellently packaged. Recommended seller.
2 March 2023
Reply from The Online Toy Store
Thank you
Excellent customer service
1 March 2023
Great communication and products
Great communication and products. Pleasure to deal with them.
24 February 2023
The snail I got is absolutely amazing…
The snail I got is absolutely amazing it is a very cool toy definitely recommend this site
17 February 2023
Item arrived very quickly
Item arrived very quickly, well packaged and trike easy to construct. Very happy with purchase.
23 February 2023
Amazing!
Amazing!
Great prices item and it was delivered within a couple of days with p&p being FREE!
Deffo will check here before Amazon next time!
21 February 2023
Don't buy it
My grandson is 8 so I ordered him a size 9 to 10 Alien costume for world book Day when it arrived it was far too small so I ordered him a size 10 to 12 which was also on the small size when he got to school the zip broke and he also noticed there was a hole in it, on the whole it certainly wasn't worth the money
20 February 2023
Given a returned item, exchange not offered.
Item arrived damaged and with missing parts- looked like it had been a return not processed properly. Instead of offering an exchange or perhaps money off next order was told to send it back and order again. Simply writing ‘sincere apologies’ doesn’t cut it these dates. They are joking if they think I will purchase again, I’m going somewhere reliable. 2 stars because the refund came quickly when I asked.
22 February 2023
Unprompted review
Great service from start to finish
Great service from start to finish. Order arrived promptly and good value for money. Would recommend
16 February 2023
Quick delivery and well packaged
8 February 2023
Quick and easy
27 January 2023
My order arrived very quickly and was…
My order arrived very quickly and was exactly what I wanted
2 February 2023
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