Having purchased my vehicle from tge dreadful Weston Carbase I have used Taunton Motor Company on a number of occassions to perform a variety of work completed under the terms of my warranty. Each t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a second hand Plugin Hybrid BMW which had a battery fault. They promptly lent me a car while they investigated and when the cost of repair proved to be greater than the warranty would cove... See more
As a returning customer, I am extremely disappointed with how my recent visit was handled. I booked my vehicle in to investigate specific faults that I had reported in advance. However... See more
Company replied
£482Booked for a service one month in advance. Was told I would be contacted before service to confirm.As I had heard nothing contacted garage day before service was due.Only to be told vehicle had no... See more
Company details
Written by the company
Used car sales, repairs and maintenance along with Mitsubishi Aftersales.
Contact info
Cook Way, Bindon Road, TA2 6BJ, Taunton, United Kingdom
- 01823 289928
- info@themotor.company
- themotor.company
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can’t fault a thing
Can’t fault a thing. Customer service is number 1. Dan Rooke is professional and extremely helpful. There were no pressure sales. Just good, informative service. I will certainly be going back next time I change my car.
Purchased a Kia Sportage…
Purchased a Kia Sportage from here recently and cannot thank Dan Rawlings enough! Never felt pushed into something we didn’t want at all. So informative and helpful with all of our questions and queries.
We love our new car!
Thanks Dan! 😊
I dealt with Dan Rooke from The Motor…
I dealt with Dan Rooke from The Motor Company and he was brilliant. So friendly and helpful and made sure we knew what was happening all the time. Purchasing a car through these guys was an awesome experience. Thank you so much guys!!
- Nick Packham
Outstanding experience with The Motor Company (Taunton)
I have just purchased a car from The Motor Company (Taunton), and recieved the best service. They were very helpful and efficient and lent over backwards to help get my car ready earlier than expected. They were professional and organised, the car was exactly as they described. I felt they were totally honest and open with me and can be relied upon. I highly recommend them as I am very satisfied with the service I have recieved from them. Regards Mark
Really good experience received at The Motor Company
Really good experience received at The Motor Company in Taunton. We had Dan as our Advisor who was fantastic throughout.
The car I purchased was cleaned inside and out. All scuffs were taken out and ready to be driven away on the date agreed.
I love the car and am very happy with the customer service showed by all staff. They certainly deserve the 5* and high average review.
Cheers guys 👍
Excellent experiance.
Thank you Dan for helping us choose our new, second hand, car. Even though you are new to the team you were very knowledgable, helpful, professional, polite,friendly, as was all the team there. When we arrived to collect our car it was a lovely experience with the car being unveiled, and the paper work was very smoothly delt with. Dan then went over all the features with us, nothing was too much trouble for him even tuning the radio into our preferred station. Thank you to all at the Motor Company I will highly recommend your services to others.
Excellent service!
Collected our new car yesterday from Dan we came all the way from Manchester. The car was absolutely perfect when we got there as Dan assured us it would be. The service was great from the very first phone call. This is a genuine family run business and a pleasure to do business with id highly recommend.
Excellent Service
I went to the showroom on a Sunday, not expecting them to be open, but ended up buying a car. Dan made us really welcome and went out of his way to show us the vehicle and Karl gave us all our financial options. At no time were we pressured into making a decision and everyone went the extra mile to make this purchase a pleasurable experience. Thank you.
The service I received here was…Excellent
The service I received here was excellent I travelled down from London not expecting to change my car over… but it happened and I can’t thank the guys here enough! They weren’t pushy in any way shape or form allowed me time to think… gave me great service for my trade in and also my new car service mot paint work and 2 new tyres!! I could not recommend them enough! Thanks guys
As someone who knew nothing about cars…
As someone who knew nothing about cars and how to look after them, the guys at the motor company Taunton looked after me so well. They were not pushy and actually just nice to be around. Special thanks to Dan Rawlings I now have a fantastic new car that I am in love with. Also they make a great cup of tea :).
Recent purchase of a Renault Megane
Great personal service and attention to detail. Honest and informative negotiations over price. The car was well prepared and backed by a six month RAC warranty.
Recent car purchase
Recently purchased a car from here.
Dan was very helpful, informative and replied promptly when contacted.
Would recommend this garage
I have recently purchased my new car
I have recently purchased my new vehicle through Peter and Dan, they were great and very helpful. Would 100% recommend them to anyone looking for a new car.
Fantastic
I recently bought my first car through a finance deal and would like to thank Dan and Peter for being absolutely brilliant, chatty and helpful and making my experience one to remember.
Sold and not seen!!!!!
Would like to thank Peter and Dan for their excellent service whilst purchasing my car yesterday. Having never been in their showroom, or met any of them face to face, I had complete faith in their expertise and efficiency. My husband collected the car as we live 150 miles away, and was met by Dan, at the train station. We would not hesitate to use them again, even though they are not local to us as service is more important than distance.
We went looking for a new car
We went looking for a new car, originally a Mitsubishi shogun sport, we had a chat with the salesman Dan Rawlings and he was so helpful and knowledgeable that we ended up buying a new outlander hybrid.
Dan and the other guys were so helpful in every way and kept us informed every step of the way.
I would recommend their company to anyone and will be looking to use them again in the future when it’s time to change my wife’s car.
Thanks for all your help guys 10/10
I bought my new car from these guys…
I bought my new car from these guys last week.They were lovely and very helpful, making sure everything went smoothly in a timely fashion. Very happy.
Excellent service from Dan
Excellent service from Dan, not pushy, told me what I needed to know and we did a fair deal. My vehicle was ready and waiting at the agreed time. Peter in finance was very polite and professional.
What a great team
What a great team! Nothing was too much trouble very welcoming and professional will be using these guys for all my services even though they are 40 miles from my house.
Amazing local service. Thank you to Dan, Peter and the team ⭐️
Dan, Peter and the team have been outstanding through the whole process of buying my new car. I was very nervous and had no idea where to even start!!! Peter approached us on the forecourt and then Dan showed us a few cars which he thought I’d like. They went above and beyond quoting mine and my partners car also. Which was much appreciated. I have been able to go away from the garage having had my car for a whole week now and feel comfortable and safe in it. Dan took the time to show us all the extra things in the car such as the A/C which I didn’t have in my old car and all the mod cons!!! The test drive was comfortable and I didn’t feel pressured into buying the car. Which I felt had been at bigger companies we had been to that day. I would recommend Dan and the team to anyone. You have all been a pleasure and went above and beyond to get the car sorted for me as soon as you could. Thank you so much for your time and I’ll be coming back to you for future business and recommending to friends also. You are all great at your job and all get gold stars from me. Thanks again. Emma R
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








