I've had a recurring quarterly subscription for a while now. Good comms when the payment is due and order can be tracked by various apps. Always a lovely surprise to get three random pairs of socks. T... See more
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About The London Sock Exchange
Written by the company
From our studio we conceive exclusive, in-house designs which feel playful, contemporary and full of charm.
We then work with carefully-selected partners and manufacturers to ensure the highest, most ethical standards in crafting our socks. That means every single pair is knitted with 200 needles using triple-certified, sustainably-sourced organic cotton for a finer, stronger finish, and is finished by hand for a seamless fit.
And finally, we work tirelessly to sock it to our customers around the world. Whether it’s through our famous sock subscription, our exclusive giftboxes, or through a simple pair of socks: we promise never to cut corners, and always to make the best possible sock we can for the best possible price. If you'd like to learn more about us, or just want to say hi, then we'd love to hear from you.
Brilliant socks, sustainably made.
Written by the company
- We don't have a standalone "sustainability programme". That's because for us, environmental and societal impact is not an afterthought to doing business. Rather, we factor in environmental and societal criteria into every single decision we make as a business. From our long-running sock recycling programme to plastic-free packaging to yarn selection, you can find out more about how we're working as sustainably as possible on our website.
Contact info
United Kingdom
- hello@thelondonsockexchange.net
- thelondonsockexchange.net

Our bestselling socks
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The quality is ok
The quality is ok, but not as good as I expected for the price. The packaging was disappointing. Although I very much approve of parcels being as small as possible, this one snugly fit the inner box, which was crumpled and dented as a result. Which was too bad as the socks were supposed to be a gift. All in all i like the socks but I probably won’t order again.

Reply from The London Sock Exchange
I have bought several pairs of socks…
I have bought several pairs of socks over the last couple of years from The London Sock Exchange.
Most recently as gifts for friends.
I love the sophisticated colours and understated design which are always classy.
We recently got a Westie so immediately bought a pair of those!!
These socks were fantastic
These socks were fantastic. Ive had socks with prints that are hard to put on, but these were perfectly stretchy and fit comfortably
Good look but didn’t wash well
I love the look of the socks but after one washing they seem a little faded

Reply from The London Sock Exchange
The socks were great
The socks were great! They were given to my boyfriend as a gift and he loved them. The only thing that was confusing was the delivery. I linked it to my Shop and the entire time it said “retrieving details”. The order arrived perfectly but without any notice or email or notification that it was out for delivery or on its way.
Excellent quality socks and very…
Excellent quality socks and very friendly customer support. Highly recommended and reputable shop.
Great quality and design
Great quality and design, thoughtfully came ready to gift in a box.
High quality and good designs
No notes- 10/10!
Great designs, nice fit, beautiful packaging and good service! No notes- 10/10!
Issues in the delivery (the items took…
Issues in the delivery (the items took over 15 days to get to destination and they seemed to be lost)
Awesome client support
Socks are fun designs and feel comfortable. Have bought as presents.
Have bought socks as presents and they are well-presented with fun designs so I hope well go down well.
I definitely love their socks
I definitely love their socks, colourful and a high quality cotton. Great experience with customer service, they solved a problem in a couple of hours. I'm buying again for sure!
Great quality socks and have so many…
Great quality socks and have so many pairs now. Converted my friend in Germany to them too with the golf collection
I am very disappointed with my order
I am very disappointed with my purchase. I ordered the Golf giftbox, but after washing them just once, 1 pair was already damaged. Considering the price I paid, I expected much better quality and durability.
I contacted customer service about this issue and even sent a follow-up email, but I never received any response. For a company selling products at this price point, I believe it is reasonable to expect both better product quality and a customer service team that actually helps when problems arise.
Unfortunately, this experience has left me dissatisfied and unlikely to order again.
Update: After the response from The London Sock Exchange, I sent two more emails to customer service. I still haven’t heard anything and haven’t been helped.

Reply from The London Sock Exchange
The socks were a gift for my grandson
The socks were a gift for my grandson, they are lovely quality, and he loves them.
Quick response & cutest socks!
First of all, your response to my question via email was soooo quick, thank you for that. The three socks I bought this time was a gift to a very fashion conscious person, the result was an absolute success! He loved all of them. You are a go-to shop when it comes to a small gift for a male friend.
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