Thelightuphub Reviews 1,891

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's cool features and resources, which significantly aid in understanding various topics and subjects. Many people found the website easy to navigate and understand, with content explained simply and effectively. The quality of the materials, including videos and explanations, is consistently praised for being invaluable and helping users achieve higher grades. Consumers also appreciate the positive impact of the subscription on their learning and revision. However, some customers also noted issues with the website, particularly after updates, mentioning that it was not ready for release and that the previous version functioned better. A few other people also felt that some promised content, such as grade 9 essay plans or specific course sections like Macbeth or Jekyll and Hyde, were missing or incorrect. There were also occasional reports of login difficulties and issues with audio quality in some videos.

What people talk about most

Product

Reviewers express high satisfaction with the product, often attributing significant grade improvements to its... See more

User experience

Consumers generally express high satisfaction with the user experience. Many reviewers highlight the... See more

Website

Users describe positive interactions with the website, often praising its comprehensive content, such as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers highlight the excellent... See more

Subscription

Clients share positive opinions on subscription. Many reviewers express satisfaction, noting significant... See more

Based on these reviews

Rated 5 out of 5 stars

Provides valuable insight very good source of revision both free and cost version. Has many cool features and many resources to help you have a better understanding for certain topics and subjects. I... See more

Rated 5 out of 5 stars

Sign up now - our dyslexic daughter used the light up hub for approx a year and the results speak for themselves - today we cried happy tears as the kid that has found GCSE’s so taxing picked up a... See more

Rated 5 out of 5 stars

Honestly, wish I'd signed up a lot earlier. My son used the app about 6 weeks before his exams and he loved the different sections to focus in on and practice style questions. I believe him using this... See more

Rated 5 out of 5 stars

The light up hub really helped me in my English literature gcse. I waa struggling with the long essay questions until learning about the petaetacwl structure which really helped me get my grades up. Y... See more

Rated 1 out of 5 stars

i signed ypy my daughter last year on a £50 per month subscription... them a few month ago I saw that they have rediced the price to about £12 - i tried to cacel on 2 occasions sending messages etc bu... See more

Company replied

Rated 5 out of 5 stars

Im going into year 12 on Monday and just wanted to say a massive thank you ! I think for my mocks I was on a 5/6 for English literature. I used Lightuphub alot during my prep for the GCSE English exam... See more

Rated 5 out of 5 stars

So easy to understand, everything is explained very simply. I managed to get a grade 8 in English after being predicted a 4 and missing half of my English lessons. I highly recommend this over any you... See more

Rated 5 out of 5 stars

After struggling with english lit for two years and getting consistent 5s. I got the lightup hub about 3 months before gcses and suddenly jumped to getting 160/160 grade 9 english lit in the actual gc... See more

Rated 5 out of 5 stars

After consistently only achieving a 6 in English Literature, or a 7 if I was lucky, I managed to get a 9 in the final exams. It definitely my worst subject, but ended up being one of the best on Resul... See more

Rated 5 out of 5 stars

I got grade 8s in both English literature and Language 🥳🥳 Lightuphub was the only resource I used from year 9, all the way through to GCSEs. Could not have done it without this website, they give yo... See more

Rated 5 out of 5 stars

Starting the beginning of my english gcse journey with a capped grade 4 in literature to unlocking my full potential with a grade 9 I never could have imagined coming my way. Not only that but recievi... See more

Rated 5 out of 5 stars

i brought the light up hub after hearing incredible reviews about people improving by multiple grades. I was struggling with the amount of content i needed to learn in such a short period of time so p... See more

Rated 5 out of 5 stars

I got my GCSE results today and I got an 8 in English language and the same in English literature which wouldn't be possible without the light up hub. I bought a subscription at the start of year 11 a... See more

Rated 5 out of 5 stars

Went from a 6 to a 9 in just over a month of using the light up hub. I highly recommend to anyone struggling in english, so much content and structure available. Even if you may not full understand th... See more

Rated 5 out of 5 stars

Energetic and lively learning experience. Easy to navigate, well explained and enjoyable to follow. Before, my grades in class were always a 7...(not bad)...but I hoped if I put the extra effort... See more

Rated 5 out of 5 stars

My son used ‘The Lightuphub’ to revise for his GCSE English exams. He found the website very easy to use. The videos were excellent and the tips to achieve a grade 9 were invaluable. In his mocks he... See more

Rated 5 out of 5 stars

I consistently got 6s and 7s this year until I used light up hub. My teacher said it was not possible for me to get a 9 as I never achieved it in class before. On results day came out with 9s in both... See more

Rated 5 out of 5 stars

I love using the lightup hub! Ive just been revising a few nights before my gsce's moving from 4's and 5's too a solid 7! Using the lightup hub made me confident in my writing and the structures of th... See more

Rated 5 out of 5 stars

Only had lightuphub for a couple of months and went from 5s/6s in the mocks for English language to a GRADE 7!! and achieved an 8 in English literature by using all the brilliant resources available... See more

Rated 5 out of 5 stars

LightUp Hub has contributed massively to improving my daughter's English grades. She was averaging 6s in Eng Lang and in Lit in her first year 11 mocks, then 7s in the second one. She was so desperate... See more

Rated 5 out of 5 stars

Literally the most amazing website for English revision. JUST AFTER A FEW DAYS of getting the lightuphub subscription, I went from a predicted grade 8 to a predicted grade 9 for english literature i... See more

Rated 5 out of 5 stars

Thank you, The Lightup Hub! I could not have achieved the grade 9 in both English language and literature without you. My target grade was a 7 in both and, before this, I had never achieved a grade hi... See more

Rated 5 out of 5 stars

The light up hub is amazing it has so many things to use to revise which is good if certain things aren’t helpful to someone.I really like the English language paper 1 and paper 2 summary as well as t... See more

Rated 5 out of 5 stars

LightupHub's incredible resources and explanations have meant that today, I got a Grade 9 in Lit and a Grade 8 in Language, up from a 6 in Lit and a 7 in Language in October. Their amazing deep-dive a... See more

Rated 5 out of 5 stars

I purchased The Light Up Hub in the summer just before the start of Year 11. It totally transformed my grades from a grade 3 in my end of Year 10 mock in English literature to getting a grade 7 in my... See more

Rated 5 out of 5 stars

This is just perfect. I’ve never got above a 2 in both English exams and got my results today and got just under a 6 in language and just 2 marks off a 5 in literature. I’m recommending this to all my... See more

Rated 5 out of 5 stars

I first saw the lightup hub being advertised in both instagram and tiktok, with a glimpse of the free version. I used some of the top tips and i used ai markers to check my work and i was getting into... See more

Rated 5 out of 5 stars

I went from a 7 in English Literature and a 4 in English Language to an 8 in Literature and a 7 in Language!!! Never thought that my grades would ever increase by this much for Language - after months... See more

Rated 2 out of 5 stars

I signed up to the lightup hub after getting 2 and 3s in English because of suffering from dyslexia. I got my results yesterday and got both a 3 In lit and lang. I don’t recommend

Company replied

Rated 2 out of 5 stars

The app is ok, but the reason I give this bad review is because of the customer service. It can't be worse, it's attended by a bot, and the best chance you get a human interaction is by email and afte... See more

Rated 1 out of 5 stars

Website is really expensive considering you can get better on youtube from others like Mr Everything English and Mr Salles. They don’t really explain the information on the slides, but rather read wh... See more

Company replied

Rated 5 out of 5 stars

The best website to come out of 2025 , everything that I studied on this is exactly what came up on the exams and I was taught in such a productive way, that I was able to fully understand and remembe... See more

Rated 5 out of 5 stars

I first joined the light up hub earlier this year, following my November mocks at school. I came out of these exams with 6s in both literature and language, which left me feeling slightly lost as I fe... See more

Rated 5 out of 5 stars

The website that single handedly carried to me 9s in English lit and language and the ONLY English website you need and I didn’t have to study too much. I was studying way less than everyone else but... See more

Rated 2 out of 5 stars

Really wanted to use and enjoy this platform but after buying the membership, I didn't get access to the resources and money was still taken. I repeatedly went to the support page but received no help... See more

Company replied

Rated 5 out of 5 stars

My daughter took her GCSE’s in summer 2025 she was predicted a 6 in her English Literature but with her hard work and the help of The light up hub she got an amazing 9. We can’t recommend light up hu... See more

Rated 5 out of 5 stars

You have probably heard about how great the revision is but have you heard about their astounding customer service? The site wasn't working for me after I paid and I was extremely worried that my mone... See more

Rated 5 out of 5 stars

I used the lightubhub a month prior to gcses starting. From being predicted a 4 in both literature and language i wanted to improve my grades to a high standard. I can thankfully say that using the re... See more

Rated 5 out of 5 stars

This site is unbelievable. It provides clear structures for how to answer language and literature questions. Wow vocabulary helps you to enhance your writing and impress examiners. The quotations and... See more

Rated 1 out of 5 stars

I have just paid for the membership, and it is only showing 3 of the 5 courses I need to revise. There are no sections covering Macbeth or Jekyll and Hyde, which were the main reasons I subscribe... See more

Rated 5 out of 5 stars

Everything is organised keeping the Gen Z attention span in mind, the website if bright, colorful and engaging, and the resources scattered around are legit gold. Loved it so much, ended up getting a... See more

Rated 5 out of 5 stars

English had never been my favourite subject but the light up hub changed that. I’m a homeschooled student and took my GCSEs this year and I never really knew where to start with my English revision. I... See more

Rated 4 out of 5 stars

Abdolutly amazing website that explains grade 9 analysis and key words etc in helpful videos and notes not to mention the amazing AI essay marker. I don't think I would have been able to stay on top o... See more

Rated 2 out of 5 stars

There has been lots of missing and some wrong content (videos not matching the quotes etc) that I have raised to your team since the beginning of the year in January. Yet it's coming to the end of Mar... See more

Company replied

Rated 1 out of 5 stars

Inconsistency with group of teachers!! One teacher has blond hair and has the TikTok, she is phenomenal. She is loud clear and each video can be up to 2 minutes long with key extra info, not just rea... See more

Rated 5 out of 5 stars

Absolutely brilliant! My son was struggling with GCSE English but we signed up because of the amazing reviews and we weren’t disappointed. You are taught techniques how to pass and pass very well! My... See more

Rated 5 out of 5 stars

I used the light up hub in year 11 after getting continuous 7s in English literature and I just got a 9 in English lit with full marks in paper 1 and an 8 in English lang with only 2 marks away from t... See more

Rated 5 out of 5 stars

Got the light up hub a few weeks prior to the final exams and managed to go from 6s in both language and lit to 8s come results day. The predictions and all of the resources were incredibly handy and... See more

Rated 5 out of 5 stars

I’m so thankful for the lightup hub!! I went from 6s and 7s in Yr10 to now getting 9 in both language and lit!! Thank u so much for this amazing website, I truly appreciate all the support and hard wo... See more

Rated 1 out of 5 stars

The new website is not ready for release. English Literature content is inaccessible, and there is no way to cancel a membership. Despite sending an email, I have received no response, only the A... See more

Rated 5 out of 5 stars

Hi i just wanted to say thank you so much and recognise what you do because i found your account in march just after barely getting a C* in my GCSE English language mock exam and after watching loads... See more

Rated 5 out of 5 stars

English was always one of my weaker subjects, usually getting 6s in my tests and mocks with the rare occasional 7. I didn’t really know what to expect when opening my results, but I got an 8 in both l... See more

Rated 5 out of 5 stars

Hi!! I was stuck at a grade 6 in year 11, i used this website consecutively for three days before my exam and the quotes and analysis helped me so much , as well as context , i ended up getting a grad... See more

Rated 5 out of 5 stars

Genuinely I cannot recommend the light up hub enough. In my year 11 feb mocks I got a grade 6 in English lit and a 5 in English lang and I have come out with a 9 in English lit and an 8 in lang! I cou... See more

Rated 1 out of 5 stars

they said they had grade 9 essay plans and so many other thigns but they didnt !! I spent so much moeny on it and i really regret thiss .

Company replied

Rated 5 out of 5 stars

Everything was easily accessible and it was an essential part of my revision. It enabled me to go up from grade 4s in English Lang and lit to 6s in the real exam and not far of from a 7. This gave me... See more


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center

Written by the company

With countless years in this space, we created the The Lightup hub as an alternative way to help thousands of students. Our mission is to eliminate the disparity between potential and achievement in GCSE English. We've designed a transformative learning platform that imparts GCSE English knowledge in a coherent and achievable manner. Our approach ensures that every student, regardless of their current skill level or grade, can grasp essential concepts that pave the way for a remarkable improvement


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 68% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Content That Does Get Results

Content That Does Get Results

My child found the content very useful and it certainly helped my child feel more comfortable with their subjects and better prepared for exams.
I would strongly recommend.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Website is not working

I have just paid for the membership, and it is only showing 3 of the 5 courses I need to revise. There are no sections covering Macbeth or Jekyll and Hyde, which were the main reasons I subscribed.

I also tried using your AI chatbox, which informed me that I would be connected with a human in the next 3 days. This is simply not acceptable — 3 days is preposterous. The chatbox has now stopped communicating with me and now there seems to be no way of resolving the issue.

I would like a full refund to be issued as soon as possible.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

my experience with their incredible customer service

You have probably heard about how great the revision is but have you heard about their astounding customer service? The site wasn't working for me after I paid and I was extremely worried that my money would go to waste. I contacted them through the chat bot on their website and requested them to contact me through email as i couldn't access responses via the chat bot after an hour. They responded to me, requested a few basic details and immediately got to work on my case. They frequently updated me and worked tirelessly on my case and I am happy to say the site now works perfectly. I want to thank Holly as she was so professional and was amazing throughout the experience. Thank you so much!!!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

My SEN child struggled massively in school. He watched just your short clips and they were amazing and engaging for him. Perfect short snips and he went from 3s to 6s and only watched from Feb to exams. Thank you so much for what you do!

22 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10

I went from barely scraping a grade 6 at the start of year 11, with no support from my teachers and hating english, to getting 2 9s in my gcses and 5 marks off of full marks in English lit using this website!

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Subscribe now

amazing website totally suggest you go buy it. I was predicted a 2 in english lit and i ended up getting a 6 by using the website legit the day before the exam. If that is not convincing enough then idk what will.

4 June 2025
Unprompted review
Rated 1 out of 5 stars

New website doesn't work

The new website is not ready for release. English Literature content is inaccessible, and there is no way to cancel a membership.

Despite sending an email, I have received no response, only the AI agent is available, which does not resolve these issues.

This is extremely disappointing, especially as the previous website functioned well. The lack of responsiveness and support for paying customer is unacceptable.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

GCSE progress

At the start of the year I was predicted a grade 3 in English language and a grade 4 for English lit after using the lightup hub with their predictions and notes in preparation for my GCSEs. I was able to get a five in English language and a seven in English lit

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Went up by 2 grades

Hi i just wanted to say thank you so much and recognise what you do because i found your account in march just after barely getting a C* in my GCSE English language mock exam and after watching loads of you videos and taking on your tips for sentence structure and analysis i pushed my C* to an A in under 3 months!! And i actually got 10 marks off full marks in my paper xx

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazinggg

Light up hub helped soooo much I went from a 4 in English lit to a 7 in 2 months and on lit paper one I got 55/64. Deffo recommend 😊☺️

7 September 2025
Unprompted review
Rated 4 out of 5 stars

Went from a 4 to a 7 in eng lit and…

Went from a 4 to a 7 in eng lit and lang in just 2 weeks of using the lightuphub. I made my own digital flashcards which I would literally just memorise which got me 60/64 in lit paper 1. If I had it earlier I would’ve secured a grade 9 in lit. Very worth your money on this website and good luck to those starting year 11.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Just got my papers back for lit and got FULL MARKS on ACC, AIC, Macbeth and Power&Conflict!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Grade 9's and full marks🥹

HI! I just wanted to say the biggest thank you ever. I was sat at 2 6's for both english lit and Lang, and ended up with 2 9's this august. Better yet I got FULL MARKS in literature paper 2! I can't explain how shocked I was when I received my papers back but then I remembered it was all thanks to you, thank you so much. I'm so grateful and proud.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

What I think

I heard of this website on social media and I decided to try it out I originally had grade 4s on my English literature snd my goal was a 5 in the questions I had in my Macbeth exam I did nit revise the topic but I linked it to every other topic like the supernatural increased his ambition etc but my poetry went okay to be honest I felt like I did hired in the exam since I revised poetry but it came up wihr a poet in the exam to which I couldn’t link it except to one which I didn’t revise but had knowledge on back un year 9 but I know it was this website that helped me because I got a GRADE 6 in the end even I was flabbergasted and till this day I always wonder how so if you guys are planning to get it but think it’s expensive buy it! It is worth it IF you put the effort in it the thing is this website doesn’t just have videos but even slides and demonstrations of an essay and good context on the plays so it’s worth every penny

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Grade 8 In Lit, thank you !

Im going into year 12 on Monday and just wanted to say a massive thank you ! I think for my mocks I was on a 5/6 for English literature. I used Lightuphub alot during my prep for the GCSE English exams and I not only felt more confident about my essays but also achieved a great grade for English literature! Results was a couple days ago, I got an 8 in literature so a massive you ! I've only used the freebies and YouTube videos so I actually didn't have a membership purchased due to using the website quite late in year 11 but I recomened to year 10/11 students ! Thank you so much !

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant - and the results prove it!

My daughter was on a 5/6 for English however was really wanting to do better. She heard of your app through friends/social media and convinced me to sign up. Not only did her grades jump but she also really enjoyed the learning process through your app. She made time for it and was energised and motivated by your videos, tips and the easy to use website. She was so shocked and happy to open her results to an 8/9 - a 9 in English literature too!! Thank you sooooo much!!! You’ve made a girl very happy!!!

31 August 2025
Unprompted review
Rated 5 out of 5 stars

I bought a one month subscription in…

I bought a one month subscription in the month leading to my exams, before I was always a good student but with particular aspects especially context I lacked massively being a grade 7 6 student, through light up hubs resources I achieved double 9s in English lit and lang only dropping six marks in both literature papers. Deffinatly worth buying for the structure and support going into and in the exams

19 June 2025
Unprompted review
Rated 5 out of 5 stars

The best website to come out of 2025

The best website to come out of 2025 , everything that I studied on this is exactly what came up on the exams and I was taught in such a productive way, that I was able to fully understand and remember what it is that I have learned. The thing that I love the most is the way how each point is explained so carefully down to the smallest detail. Could not be more happy and my grades reflected just how great it was.

16 June 2025
Unprompted review

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