Thelightuphub Reviews 1,891

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's cool features and resources, which significantly aid in understanding various topics and subjects. Many people found the website easy to navigate and understand, with content explained simply and effectively. The quality of the materials, including videos and explanations, is consistently praised for being invaluable and helping users achieve higher grades. Consumers also appreciate the positive impact of the subscription on their learning and revision. However, some customers also noted issues with the website, particularly after updates, mentioning that it was not ready for release and that the previous version functioned better. A few other people also felt that some promised content, such as grade 9 essay plans or specific course sections like Macbeth or Jekyll and Hyde, were missing or incorrect. There were also occasional reports of login difficulties and issues with audio quality in some videos.

What people talk about most

Product

Reviewers express high satisfaction with the product, often attributing significant grade improvements to its... See more

User experience

Consumers generally express high satisfaction with the user experience. Many reviewers highlight the... See more

Website

Users describe positive interactions with the website, often praising its comprehensive content, such as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers highlight the excellent... See more

Subscription

Clients share positive opinions on subscription. Many reviewers express satisfaction, noting significant... See more

Based on these reviews

Rated 5 out of 5 stars

Provides valuable insight very good source of revision both free and cost version. Has many cool features and many resources to help you have a better understanding for certain topics and subjects. I... See more

Rated 5 out of 5 stars

Sign up now - our dyslexic daughter used the light up hub for approx a year and the results speak for themselves - today we cried happy tears as the kid that has found GCSE’s so taxing picked up a... See more

Rated 5 out of 5 stars

Honestly, wish I'd signed up a lot earlier. My son used the app about 6 weeks before his exams and he loved the different sections to focus in on and practice style questions. I believe him using this... See more

Rated 5 out of 5 stars

The light up hub really helped me in my English literature gcse. I waa struggling with the long essay questions until learning about the petaetacwl structure which really helped me get my grades up. Y... See more

Rated 1 out of 5 stars

i signed ypy my daughter last year on a £50 per month subscription... them a few month ago I saw that they have rediced the price to about £12 - i tried to cacel on 2 occasions sending messages etc bu... See more

Company replied

Rated 5 out of 5 stars

Im going into year 12 on Monday and just wanted to say a massive thank you ! I think for my mocks I was on a 5/6 for English literature. I used Lightuphub alot during my prep for the GCSE English exam... See more

Rated 5 out of 5 stars

So easy to understand, everything is explained very simply. I managed to get a grade 8 in English after being predicted a 4 and missing half of my English lessons. I highly recommend this over any you... See more

Rated 5 out of 5 stars

After struggling with english lit for two years and getting consistent 5s. I got the lightup hub about 3 months before gcses and suddenly jumped to getting 160/160 grade 9 english lit in the actual gc... See more

Rated 5 out of 5 stars

After consistently only achieving a 6 in English Literature, or a 7 if I was lucky, I managed to get a 9 in the final exams. It definitely my worst subject, but ended up being one of the best on Resul... See more

Rated 5 out of 5 stars

I got grade 8s in both English literature and Language 🥳🥳 Lightuphub was the only resource I used from year 9, all the way through to GCSEs. Could not have done it without this website, they give yo... See more

Rated 5 out of 5 stars

Starting the beginning of my english gcse journey with a capped grade 4 in literature to unlocking my full potential with a grade 9 I never could have imagined coming my way. Not only that but recievi... See more

Rated 5 out of 5 stars

i brought the light up hub after hearing incredible reviews about people improving by multiple grades. I was struggling with the amount of content i needed to learn in such a short period of time so p... See more

Rated 5 out of 5 stars

I got my GCSE results today and I got an 8 in English language and the same in English literature which wouldn't be possible without the light up hub. I bought a subscription at the start of year 11 a... See more

Rated 5 out of 5 stars

Went from a 6 to a 9 in just over a month of using the light up hub. I highly recommend to anyone struggling in english, so much content and structure available. Even if you may not full understand th... See more

Rated 5 out of 5 stars

Energetic and lively learning experience. Easy to navigate, well explained and enjoyable to follow. Before, my grades in class were always a 7...(not bad)...but I hoped if I put the extra effort... See more

Rated 5 out of 5 stars

My son used ‘The Lightuphub’ to revise for his GCSE English exams. He found the website very easy to use. The videos were excellent and the tips to achieve a grade 9 were invaluable. In his mocks he... See more

Rated 5 out of 5 stars

I consistently got 6s and 7s this year until I used light up hub. My teacher said it was not possible for me to get a 9 as I never achieved it in class before. On results day came out with 9s in both... See more

Rated 5 out of 5 stars

I love using the lightup hub! Ive just been revising a few nights before my gsce's moving from 4's and 5's too a solid 7! Using the lightup hub made me confident in my writing and the structures of th... See more

Rated 5 out of 5 stars

Only had lightuphub for a couple of months and went from 5s/6s in the mocks for English language to a GRADE 7!! and achieved an 8 in English literature by using all the brilliant resources available... See more

Rated 5 out of 5 stars

LightUp Hub has contributed massively to improving my daughter's English grades. She was averaging 6s in Eng Lang and in Lit in her first year 11 mocks, then 7s in the second one. She was so desperate... See more

Rated 5 out of 5 stars

Literally the most amazing website for English revision. JUST AFTER A FEW DAYS of getting the lightuphub subscription, I went from a predicted grade 8 to a predicted grade 9 for english literature i... See more

Rated 5 out of 5 stars

Thank you, The Lightup Hub! I could not have achieved the grade 9 in both English language and literature without you. My target grade was a 7 in both and, before this, I had never achieved a grade hi... See more

Rated 5 out of 5 stars

The light up hub is amazing it has so many things to use to revise which is good if certain things aren’t helpful to someone.I really like the English language paper 1 and paper 2 summary as well as t... See more

Rated 5 out of 5 stars

LightupHub's incredible resources and explanations have meant that today, I got a Grade 9 in Lit and a Grade 8 in Language, up from a 6 in Lit and a 7 in Language in October. Their amazing deep-dive a... See more

Rated 5 out of 5 stars

I purchased The Light Up Hub in the summer just before the start of Year 11. It totally transformed my grades from a grade 3 in my end of Year 10 mock in English literature to getting a grade 7 in my... See more

Rated 5 out of 5 stars

This is just perfect. I’ve never got above a 2 in both English exams and got my results today and got just under a 6 in language and just 2 marks off a 5 in literature. I’m recommending this to all my... See more

Rated 5 out of 5 stars

I first saw the lightup hub being advertised in both instagram and tiktok, with a glimpse of the free version. I used some of the top tips and i used ai markers to check my work and i was getting into... See more

Rated 5 out of 5 stars

I went from a 7 in English Literature and a 4 in English Language to an 8 in Literature and a 7 in Language!!! Never thought that my grades would ever increase by this much for Language - after months... See more

Rated 2 out of 5 stars

I signed up to the lightup hub after getting 2 and 3s in English because of suffering from dyslexia. I got my results yesterday and got both a 3 In lit and lang. I don’t recommend

Company replied

Rated 2 out of 5 stars

The app is ok, but the reason I give this bad review is because of the customer service. It can't be worse, it's attended by a bot, and the best chance you get a human interaction is by email and afte... See more

Rated 1 out of 5 stars

Website is really expensive considering you can get better on youtube from others like Mr Everything English and Mr Salles. They don’t really explain the information on the slides, but rather read wh... See more

Company replied

Rated 5 out of 5 stars

The best website to come out of 2025 , everything that I studied on this is exactly what came up on the exams and I was taught in such a productive way, that I was able to fully understand and remembe... See more

Rated 5 out of 5 stars

I first joined the light up hub earlier this year, following my November mocks at school. I came out of these exams with 6s in both literature and language, which left me feeling slightly lost as I fe... See more

Rated 5 out of 5 stars

The website that single handedly carried to me 9s in English lit and language and the ONLY English website you need and I didn’t have to study too much. I was studying way less than everyone else but... See more

Rated 2 out of 5 stars

Really wanted to use and enjoy this platform but after buying the membership, I didn't get access to the resources and money was still taken. I repeatedly went to the support page but received no help... See more

Company replied

Rated 5 out of 5 stars

My daughter took her GCSE’s in summer 2025 she was predicted a 6 in her English Literature but with her hard work and the help of The light up hub she got an amazing 9. We can’t recommend light up hu... See more

Rated 5 out of 5 stars

You have probably heard about how great the revision is but have you heard about their astounding customer service? The site wasn't working for me after I paid and I was extremely worried that my mone... See more

Rated 5 out of 5 stars

I used the lightubhub a month prior to gcses starting. From being predicted a 4 in both literature and language i wanted to improve my grades to a high standard. I can thankfully say that using the re... See more

Rated 5 out of 5 stars

This site is unbelievable. It provides clear structures for how to answer language and literature questions. Wow vocabulary helps you to enhance your writing and impress examiners. The quotations and... See more

Rated 1 out of 5 stars

I have just paid for the membership, and it is only showing 3 of the 5 courses I need to revise. There are no sections covering Macbeth or Jekyll and Hyde, which were the main reasons I subscribe... See more

Rated 5 out of 5 stars

Everything is organised keeping the Gen Z attention span in mind, the website if bright, colorful and engaging, and the resources scattered around are legit gold. Loved it so much, ended up getting a... See more

Rated 5 out of 5 stars

English had never been my favourite subject but the light up hub changed that. I’m a homeschooled student and took my GCSEs this year and I never really knew where to start with my English revision. I... See more

Rated 4 out of 5 stars

Abdolutly amazing website that explains grade 9 analysis and key words etc in helpful videos and notes not to mention the amazing AI essay marker. I don't think I would have been able to stay on top o... See more

Rated 2 out of 5 stars

There has been lots of missing and some wrong content (videos not matching the quotes etc) that I have raised to your team since the beginning of the year in January. Yet it's coming to the end of Mar... See more

Company replied

Rated 1 out of 5 stars

Inconsistency with group of teachers!! One teacher has blond hair and has the TikTok, she is phenomenal. She is loud clear and each video can be up to 2 minutes long with key extra info, not just rea... See more

Rated 5 out of 5 stars

Absolutely brilliant! My son was struggling with GCSE English but we signed up because of the amazing reviews and we weren’t disappointed. You are taught techniques how to pass and pass very well! My... See more

Rated 5 out of 5 stars

I used the light up hub in year 11 after getting continuous 7s in English literature and I just got a 9 in English lit with full marks in paper 1 and an 8 in English lang with only 2 marks away from t... See more

Rated 5 out of 5 stars

Got the light up hub a few weeks prior to the final exams and managed to go from 6s in both language and lit to 8s come results day. The predictions and all of the resources were incredibly handy and... See more

Rated 5 out of 5 stars

I’m so thankful for the lightup hub!! I went from 6s and 7s in Yr10 to now getting 9 in both language and lit!! Thank u so much for this amazing website, I truly appreciate all the support and hard wo... See more

Rated 1 out of 5 stars

The new website is not ready for release. English Literature content is inaccessible, and there is no way to cancel a membership. Despite sending an email, I have received no response, only the A... See more

Rated 5 out of 5 stars

Hi i just wanted to say thank you so much and recognise what you do because i found your account in march just after barely getting a C* in my GCSE English language mock exam and after watching loads... See more

Rated 5 out of 5 stars

English was always one of my weaker subjects, usually getting 6s in my tests and mocks with the rare occasional 7. I didn’t really know what to expect when opening my results, but I got an 8 in both l... See more

Rated 5 out of 5 stars

Hi!! I was stuck at a grade 6 in year 11, i used this website consecutively for three days before my exam and the quotes and analysis helped me so much , as well as context , i ended up getting a grad... See more

Rated 5 out of 5 stars

Genuinely I cannot recommend the light up hub enough. In my year 11 feb mocks I got a grade 6 in English lit and a 5 in English lang and I have come out with a 9 in English lit and an 8 in lang! I cou... See more

Rated 1 out of 5 stars

they said they had grade 9 essay plans and so many other thigns but they didnt !! I spent so much moeny on it and i really regret thiss .

Company replied

Rated 5 out of 5 stars

Everything was easily accessible and it was an essential part of my revision. It enabled me to go up from grade 4s in English Lang and lit to 6s in the real exam and not far of from a 7. This gave me... See more


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center

Written by the company

With countless years in this space, we created the The Lightup hub as an alternative way to help thousands of students. Our mission is to eliminate the disparity between potential and achievement in GCSE English. We've designed a transformative learning platform that imparts GCSE English knowledge in a coherent and achievable manner. Our approach ensures that every student, regardless of their current skill level or grade, can grasp essential concepts that pave the way for a remarkable improvement


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 68% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I got 26/30 in my inspector calls essay

I got 26/30 in my inspector calls essay
and 28/34 on my jeklyy Hyde mock! Both grade 8s!!

23 March 2026
Unprompted review
Thelightuphub logo

Reply from Thelightuphub

Hi Leah! Those are excellent results — well done. Great to hear the platform is helping you perform at that level.

Rated 1 out of 5 stars

They took my money but I was unable to…

They took my money but I was unable to login and the customer service wasn't helpful

20 March 2026
Unprompted review
Thelightuphub logo

Reply from Thelightuphub

Hi Isla! I’m very sorry about this, especially after you’d already made a payment.
We recently had a technical issue affecting access for some users, which has now been resolved.
Please contact us directly, and we’ll restore your access immediately and review your account to ensure everything is put right.

Rated 2 out of 5 stars

Paid but didn't access any resources.

Really wanted to use and enjoy this platform but after buying the membership, I didn't get access to the resources and money was still taken. I repeatedly went to the support page but received no help from the chatbot or anything else. If I was given the resources I paid for, I'm sure that this website would have been amazing, but unfortunately, that isn't the case and I'm disappointed.

21 March 2026
Unprompted review
Thelightuphub logo

Reply from Thelightuphub

Hi Amy! I’m really sorry for your experience, particularly not receiving access after payment.
This was due to a technical issue, which has now been resolved, but we completely understand how frustrating that would have been.
If you reach out to us directly, we’ll restore your access, review your account, and make sure this is fully resolved.

Rated 5 out of 5 stars

End of Year 10

End of Year 10, first year into learning GCSE content, I found English Language and Literature quite difficult to grasp. At the end of the year, I got 3s on both subjects. I’m so proud to say that now I managed to jump 3/4 grades by now. I got 6 in English Language and 7 in English Literature. Aaliyah and her team are literally GOATs!

18 March 2026
Unprompted review
Thelightuphub logo

Reply from Thelightuphub

Hi there! That’s a brilliant improvement, as moving up multiple grades is no small thing. We’re really pleased to hear the platform has supported your progress.

Rated 5 out of 5 stars

Mock result

Hi, thank you so much I got 64/64 on my Lit paper 1 mock!!!

16 March 2026
Unprompted review
Thelightuphub logo

Reply from Thelightuphub

Hi Savannah! 64/64 is outstanding, very well done! We’re really glad the platform has played a part in that result.

Rated 5 out of 5 stars

Went from getting grade 6’s in…

Went from getting grade 6’s in Literature, to getting grade 9’s in my past two mocks.

Also went from grade 5’s in language to grade 8’s. Best revision website out there.

13 March 2026
Unprompted review
Thelightuphub logo

Reply from Thelightuphub

Hi Lewis! That’s an exceptional jump, from 6s to 9s is no small achievement. Great to hear the platform has supported that progress.

Rated 4 out of 5 stars

The Lightuphub is amazing

The Lightuphub is amazing, however the Light up hub itself will not give you a 9 in the examinor reports they state that the conceptual students with the original ideas are the ones who get the nines. Please ensure that you are not just copying the analysis they provide as an examinor i can tell if the student does not know what they are talking about. AQA is interested in what YOU think of the play NOT the Lightup hub. Please use it to inspire your ideaa

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Inconsistency with group of teachers!!

Inconsistency with group of teachers!!
One teacher has blond hair and has the TikTok, she is phenomenal. She is loud clear and each video can be up to 2 minutes long with key extra info, not just reading it off of the screen. The other one with the darker hair reflects little to no effort. Every vid about 30 to 40 seconds long and ends once the words off of the screen have been read. MORE EFFORT PLEASE! Also that teacher is so quiet that even with max volume on my laptop the whole house needs to be dead quiet if i want to revise.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Predicted grade 8 to grade 9 in a FEW DAYS !

Literally the most amazing website for English revision.
JUST AFTER A FEW DAYS of getting the lightuphub subscription, I went from a predicted grade 8 to a predicted grade 9 for english literature in the span of just ONE WEEK - in my literature mock i got an 8 !!!
In year 10 I was capped at a grade 7 and now in year 11, I am pushing a strong grade 8. I cannot recommend this enough.

10 February 2026
Unprompted review
Rated 3 out of 5 stars

Good for content, however many mistakes on website

I'm learning a lot of useful information for my GCSE's however I've noticed a few times where incorrect videos have been put under headings. For example, I study An inspector calls and a Jekyll & Hyde video was linked instead. In language paper 2, for question 2 two videos are linked however one is for language paper 1 and not paper 2 causing confusion.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

highly recommend!!!!!!

used it for literally just a month as last minute revision for my gcses last year because i was failing and popped out with a 7 in lit and lang 🥹 beyond thankful

1 June 2025
Unprompted review
Rated 5 out of 5 stars

INCREASES GRADES RAPIDLY

in my year 10 mocks I got a 3 in English language then in my year 11 autumn mocks I got a grade 6!!
In just 4 MONTHS!!
Please subscribe to the light up hub , your grades will increase and they simplify everything
I can’t thank thelightuphub enough
Best money I’ve ever spent on

4 December 2025
Unprompted review
Rated 2 out of 5 stars

The customer service doesn't exist

The app is ok, but the reason I give this bad review is because of the customer service. It can't be worse, it's attended by a bot, and the best chance you get a human interaction is by email and after three days. My daughter has an exam and the last two days she couldn't log in, there's an issue and they don't give any information.

4 November 2025
Unprompted review
Rated 1 out of 5 stars

It wasn't that useful

It wasn't that useful even the content they uploaded can be accessed through other YouTube channels and doesn't require any kind of subscription. I would request everyone to not buy the membership. I hope in future they add something valuable content and can add some value to someone's education rather than playing with someone's future.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

light up hub really helped me through…

light up hub really helped me through my gcses!! started using this website at the start of may and was at a grade 3 in literature and in just under a month i got up to a grade 6 and was 3 marks under a 7!!! anything is possible.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

I was predicted a 4 in english…

I was predicted a 4 in english literature and 4 in language. I had never gotten higher than a 4 in a test until i started using the light up hub, came out with an 8 in literature and 6 in language and started enjoying english so much im doing it for a level.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

My daughter took her GCSE’s in summer…

My daughter took her GCSE’s in summer 2025 she was predicted a 6 in her English Literature but with her hard work and the help of The light up hub she got an amazing 9. We can’t recommend light up hub enough and my son will definitely use it when he gets to GCSE’s.

1 June 2025
Unprompted review

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