Lending Room Reviews 

1,094
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, polite, and professional throughout the entire loan process, ensuring all questions are answered promptly. People note that communication is exceptionally clear, prompt, and consistently keeps applicants updated every single step of the way. Some reviewers were happy with how fast, efficient, and straightforward the financial approval applications turned out to be from start to finish. Consumers also deeply appreciate the personalized guidance and dedicated support that makes challenging financial situations much easier to navigate without experiencing any unnecessary stress.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and efficient support throughout the loan... See more

Service

Reviewers highlight positive aspects of service, consistently praising the reliable, fast, and stress-free... See more

Customer service

Customers had positive experiences with customer_service, noting that representatives were exceptionally... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Response time

Clients share positive opinions on response_time, highlighting consistently fast and efficient communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lauren - no mater the reason, nowadays seeking financial help is not easy. You made my experience an enjoyable one. You genuinely cared, you always keep me updated the whole way through, the proce... See more

Rated 5 out of 5 stars

Incredibly grateful to Michelle and team for making the entire process smooth and stress free.clearly explained every step and answered all my questions promptly. I truly appreciate Michelle’s wo... See more

Rated 5 out of 5 stars

Priyanka was so efficient. She guided me with the whole process and made it easy. I really appreciated her honesty and patience towards me. To sum up, I highly recommend Lending Room for all who wil... See more

Rated 5 out of 5 stars

Absolutely brilliant service from Lauren. She made the whole process fast, smooth, and stress-free. Communication was on point the entire time and everything was handled with zero hassle. Highly recom... See more


Company details

  1. Finance Broker

Written by the company

Lending Room is a New Zealand based loan broker that helps Kiwis find finance that actually suits their situation. Instead of applying to lender after lender, you apply once with us and we do the comparing for you. We work with a wide range of trusted NZ lenders across personal loans, vehicle finance, debt consolidation and more. Our job is to understand your situation, match you with the most suitable options available, and guide you through the process from start to finish. We work for you, not the lenders. We know money can feel stressful, especially when you are trying to juggle repayments, buy a car, or get on top of a few debts. That is why we keep things simple, clear, and human. No confusing jargon, no pushy sales talk, and no judgement. Our team is based right here in New Zealand and made up of real people who genuinely want to help. We take the time to explain your options, answer your questions, and keep you updated every step of the way. Thousands of Kiwis have trusted Lending Room to help them move forward financially, and we are proud of the feedback we receive from customers who felt supported, listened to, and looked after. If you want a straightforward lending experience with people on your side, Lending Room is here to help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,094)

233 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

I recently took a loan through The Lending Room by Priyanka Jindal, and I’m very happy with the overall experience. From the very beginning, Priyanka was professional, transparent, and supportive throughout the process.

The application process was fast and easy, and the staff were helpful throughout. My questions were answered clearly, and the approval came quicker than expected.

I appreciated the personal attention and ethical approach. If you’re looking for a trustworthy lending experience with someone who truly understands your needs, I highly recommend The Lending Room.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly grateful to Michelle and…

Incredibly grateful to Michelle and team for making the entire process smooth and stress free.clearly explained every step and answered all my questions promptly.

I truly appreciate Michelle’s work and highly recommend for anyone looking for a reliable and customer focused finance provider.

Thanks team

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Priyanka was amazing

Priyanka was amazing, assisting me through the process. Thankful to her!! Highly recommend Priyanka and the team at Lending Room! 10/10

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Very understanding

Understood my reasonings for the loan. Didn’t judge. Helped me when no other finance company’s would take me on. Application process was fast and smooth. Would 100% recommend!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Priyanka provided exceptional service. Excellent communication from start to finish, and the process was fast and hassle-free. We would definitely recommend Lending Room.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Best Lender Out

Absolutely the best ever Service from a financial institution - so thorough & considerate of one's situation - Thank you 😊

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy Loan

It was a fast quick experience and I was happy with the professionalism from Lauren. It was a pleasant process and happy with the outcome. Thank you so much Lauren and the team.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Priyanka was so helpful and throughly…

Priyanka was so helpful and throughly interested in helping me out with my loan.

Easy to talk too and genuine.
Made the process enjoyable and made me less stressed out.

Quick response through email and phone calls.
Appreciate your help truly 🙏🏼

13 November 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with lending room

I had an excellent experience with lending room. The application process was quick and easy, and the staff were very helpful in explaining all the terms clearly. The loan approval time was quick and the repayment options are very flexible. Highly recommend for anyone looking for reliable financial support!

7 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look