The Lash Company Reviews 

22
•
TrustScore 3 out of 5

3.2

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Company details

  1. Health and Beauty Shop

Written by the company

The uk's first and only Eco-Friendly lash company - Providing Sustainable False eyelash solutions, and high quality eyelashes for you. Professional standard quality lashes, false eyelashes tools and none-toxic eyelash glue . Leading the way to a more sustainable beauty industry - providing a Guilt Free Glam experience


Contact info

3.2

Average

TrustScore 3 out of 5

22 reviews

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1-star

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3.2

All reviews

(22)

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Rated 2 out of 5 stars

My daughter gifted me lash extensions…

My daughter gifted me lash extensions first time ever having them done and I expressed this to my person she just went along her way. I wasn’t shown any examples and was very unhappy with the results. 3 hours later I brushed them as instructed and two fell off. Not worth the price. No through explanation. I should have known simply looking at her 3 extension on her eyelashes. As if you walked into dentist and the dentist is missing a tooth and one is cracked. Won’t be returning

17 May 2025
Unprompted review
Rated 2 out of 5 stars

A bad experience

I was very disappointed at my last visit to the Cornwall lash company. I thought I was a valued customer as I had been having Kaci do my lashes since January. I have always been impressed with her work but I was very disappointed this time. I arrived for 11am appointment and was told that they were still working on someone else. No one apologised and I was left for nearly half an hour whilst people continued chatting and generally ignoring me, When I did eventually sit down it was a rushed job because someone else came in after about 30 minutes and now one of my lashes is hanging off in the corner . I feel very let down and I won’t be going to this business again. They even tried to charge me for 40 minutes when I was barely there 30. You need to up your game because there is really good competition out there. I am just too kind and obliging but I’ve chosen now to say something as this is a waste of my hard earned money .

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Just so easy!

Love my DIY lash extensions! So easy to put on!
Love that can have them so natural that people don't notice the extension but also long enough for extra glam!

3 August 2023
Rated 5 out of 5 stars

Wow wow wow- what can I say?

Wow wow wow- what can I say?! TLC continue to knock it out of the park with their genius new lash inventions and the DIY Lash Extension Kit weren’t an exception! From quick postage, to efficient application and fabulous results regarding appearance and longevity, what more could you ask for from a lash product! Couldn’t recommend more!!

28 May 2023
Unprompted review
Rated 5 out of 5 stars

Wow i am blown away!

Wow, i am blown away.
I have had an incredible experience with these lashes and the individual lashes really surprised me. I love them!! I can not wait to wear them again.
The lashes in general are my go to, they are perfect for any occasion. I love the brand and their eco friendly products are superb.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love wearing these lashes!

I absolutely love wearing these lashes! I found them easy to apply, comfortable to wear and they didn’t damage my own lashes. They made me feel confident and I had lots of compliments on them. I will definitely be buying more as I got 3 sets out of 1 pack so it makes them a bargain 🩵

18 May 2023
Unprompted review
Rated 5 out of 5 stars

The best lashes for my makeup kit

Being a makeup artist I’ve always been on the lookout for decent strip lashes which I know my clients would love and feel comfortable wearing. Since coming across TLC I can honestly say these are the best I’ve used and all my clients have said the same. They’re light, comfortable and the styles are extremely flattering on all eye shapes. I have always been satisfied with the service and delivery has always been quick and on time. 🌟🌟🌟🌟🌟

14 February 2023
Rated 5 out of 5 stars

Perfect lashes

I bought the eyelash pen and eyelashes for somebody that can never get eyelashes on correctly this was perfect took seconds to get on and lasted all night! 10/10

23 December 2022
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Reply from The Lash Company

We Love to hear this Nicole, and love that you helped someone apply lashes so easily

Rated 5 out of 5 stars

I have not worn the lashes purchased…

I have not worn the lashes purchased yet. They look like the ones in the picture so I am sure they will e satisfactory when I do.

1 November 2022
The Lash Company logo

Reply from The Lash Company

Thank you for your review Roz, we hope you feel amazing wearing your eyelashes - Don't forget to tag us on social media we would love to share pics

Rated 5 out of 5 stars

Very speedy delivery and excellent…

Very speedy delivery and excellent quality product which is eco friendly and re useable. Nice design and very tactile easy to use. Excellent customer service.

28 October 2022
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Reply from The Lash Company

We Love that you love the TLC service and Products. Don't forget to tag us on social media so we can share

Rated 5 out of 5 stars

Fantastic quality luxury lashes

Fantastic quality lashes and amazing selection of styles to choose from was perfect. My order arrived on time. I have already placed my next order as presents for my mum & sisters. Thanks xx

2 November 2022
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Reply from The Lash Company

Thank you for taking the time to write a review, we love that you are happy with your Eyelashes and hope your sisters and Mum love them too

Rated 5 out of 5 stars

These lashes are amazing

These lashes are amazing, easy to apply and take off . Posted on time within days of ordering. Beautiful lady who runs the business will answer any questions you have in a polite manner. Love the new magnetic lashes . I highly recommend this business.?

12 June 2022
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Reply from The Lash Company

Thank you so much for your review Catherine, It's great to hear you have had great customer service and love your False lashes and Pro Pen

Rated 5 out of 5 stars

Amazing company and brand

Amazing company and brand. In love with their fantastic glamorous lashes!
Highly recommend!

1 July 2022
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Reply from The Lash Company

Thank you for taking the time to write a review Alessandra, We love that you love your glamorous lashes, great to hear you highly recommend too

Rated 5 out of 5 stars

Natural looking lashes easy to apply…

Natural looking lashes easy to apply plus love the pro Pen too, have it in black and clear x fast delivery! Bonus eco friendly 👍🥰

1 October 2022
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Reply from The Lash Company

Thank you for your review wendy, it's great to hear you love your Hypoallergenic Pro pen too. don't forget to tag us on social media so we can share.

Rated 2 out of 5 stars

Removing lashes from the container

Trying to remove the lashes was difficult and paper came away with the lashes and was hard to remove spoiling part of the lashes very dissapointing

4 November 2022
The Lash Company logo

Reply from The Lash Company

Hi Stephanie, we are sorry to hear your lashes were spoilt when removing them. i will get a member of the team to contact you.

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