The Infinite Loop Reviews 

387
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional helpfulness, deep professionalism, and clear communication maintained throughout the entire repair process. People consistently note that the team takes great pride in their work, ensuring all technical queries are answered promptly. Some people were satisfied with the remarkably quick turnaround times and significantly more affordable pricing when fixing damaged devices. Consumers also highlighted the high quality of replacement parts used and the successful recovery of previously lost data. Reviewers would gladly recommend these dependable services to anyone needing professional Apple device support.

What people talk about most

Service

Clients share positive opinions on service, highlighting quick repairs, fair pricing, and knowledgeable staff... See more

Product

Customers consistently note positive experiences with product, highlighting quality repairs and replacements... See more

Staff

Consumers find staff to be positive, highlighting their professional approach, deep knowledge, and ability to... See more

Price

Customers had positive experiences with price, expressing satisfaction over significantly lower costs... See more

Customer service

People report positive experiences with customer service, consistently highlighting friendly and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Infinite Loop identified my Mac fault quite quickly and informed me with estimated repair costs within 48 hours. Their charges were fair and would certainly use their services again if needs be. Their... See more

Rated 5 out of 5 stars

This is the 2nd time I’ve engaged Infinite Loop and the 2nd time i’ve been so blown away by their services. They recovered the contents of my iphone which died suddenly and gave me terrible anxiety a... See more

Rated 5 out of 5 stars

Just got my macbook pro M1 back after it had completely stopped turning on, I took it to apple first but they were just going to change the motherboard and I was going to loose all my data and it wa... See more

Rated 5 out of 5 stars

I recently had my iMac serviced by Infinite Loop Mac Repairs and I couldn’t be happier with the experience. The team was professional, knowledgeable, and kept me updated throughout the entire process.... See more


Company details

  1. Computer Repair Service
  2. also in
  3. Computer Service
  4. Used Computer Store

Written by the company

With over 32 years experience repairing and selling Apple devices, you can be assured they are in safe hands with us. Whether you need a new iPhone screen or you are looking to buy a new MacBook, we can help. We pride ourselves in our customer service and attention to detail, we always go the extra mile to ensure our customers are happy. Give us a call today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

387 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(387)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Repaired to satisfaction in good time

Dropped iPad off for repair. I was kept informed of the progress and given the option of whether to repair or not.

I have had the iPad back in good time fully repaired and have utmost trust in the team with my devices.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

I first used Infinite Loop about 5…

I first used Infinite Loop about 5 years ago when my 2012 27 inch Imac was getting slow. They replaced the hard drive with two SSD drives and transformed the computer. I have just bought a Mac mini and I wanted to pass the Imac on to someone else. They removed all the confidential information so that I could pass on the computer without experiencing the wrath of the ICO. Thanks Infinite Loop.

25 March 2026
Unprompted review
Rated 4 out of 5 stars

Experienced, cost effective team

Clear and concise quotation, efficient login and delivery options followed by a full diagnosis and fix.
Would certainly use these folks again. Cost effective alternative to replacing the entire motherboard.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

iPad Pro not charging

I used infinite loop to fix my iPad that wasn't charging, other companies could not solve the issue but Infinite loop assessed my device for free, highlighted the issue and provided quotation in a quick time.
The process of engagement is seamless online and you get email and text message updates.
The team answered all my queries quickly , very impressed with the customer focused service, highly recommended.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

iPod classic

Great service, repaired my device twice and both times they kept me updated every step of the way and repaired my device quickly and efficiently.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and quickly repaired…

Excellent service and quickly repaired by MAC screen. Also clearly communicated on additional repairs required. I would like to thank speedy service as repairs were required by a deadline. If you required repairs Infinite loop is the place to go. My son is very happy, like a new machine..

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, easy to chat to, care about what they are doing, would recommend

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Macbook pro brought back from the dead

Just got my macbook pro M1 back after it had completely stopped turning on, I took it to apple first but they were just going to change the motherboard and I was going to loose all my data and it was going to cost nearly £1000... so i tried Infinite loop not only did they fix the problem for less than half the price I lost NO data and they kept me in the loop the whole time, this was very reassuring and everything was carried out exactly as they promised.
I cant recommend them enough and I will definitely use them, again.
Fantastic Company

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional repair with great customer care

I had a great experience with Infinite Loop. They repaired my MacBook Pro motherboard and replaced the screen, and during the process they also identified a keyboard issue caused by minor liquid damage, which they replaced free of charge as a goodwill gesture.
Communication was clear throughout, pricing was transparent, and the team were professional and helpful. I really appreciated the care taken with the repair and the warranty support offered.
Would definitely recommend them for Apple repairs.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Outstanding !!

Can’t say enough about them, took the laptop in and had it sorted within a day, best service ever, will definitely be using these guys again !!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick, friendly service

The team at Infinite Loop were fantastic. They're friendly, knowledgable, and very responsive. Helped fix my water damage issue at a very reasonable cost and within a fair timeframe, even during the holidays. Highly recommend!

5 January 2026
Unprompted review
Rated 5 out of 5 stars

MacBook keyboard replacement

Quick and efficient service replacing my MacBook keyboard, and proactive in flagging the need for a new battery too, so now feels like I have a laptop with an extended shell life

18 December 2025
Unprompted review

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