I've been a customer since the early days and chose EZPZ - now Hosting Heroes simply because I want a service with real people who respond in real time and sort out any problems without a fuss. I've n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I liked that the services were well set out, easily understandable, affordable and without some hidden costs I've found elsewhere. I wanted to design my own site but know that if I got stuck there wou... See more
I needed emojis when refreshing my website. I could use some older 4 character emojis but not the 5 character newer one. Paul J used "the phpMyAdmin option in the control panel and used the Operat... See more
I have been with The Hosting Heroes since the merged with urevised.com and have had lots of contact with various members of the team and they have ALWAYS been amazing to deal with. I am not the m... See more
Company details
Written by the company
The Hosting Heroes is a UK-based web hosting company built around one simple idea: great hosting should be reliable, secure, and supported by real people who genuinely care about your success. We specialise in fast, dependable hosting solutions for individuals, startups, and growing businesses who want their websites to perform at their best without unnecessary complexity. From shared hosting and VPS solutions to fully managed services, our platforms are designed with performance, stability, and scalability in mind — so your website can grow as you do. What truly sets us apart is our hands-on support. We believe hosting isn’t just about servers; it’s about people. Our knowledgeable UK support team is available to help with everything from everyday questions to more technical challenges, always speaking in plain English and never hiding behind jargon. Whether you’re launching your first website or managing multiple projects, you’ll always deal with someone who wants to help, not upsell. Security and reliability are at the core of what we do. Our infrastructure is carefully maintained and monitored, with proactive measures in place to keep your data safe and your services running smoothly. We continuously invest in modern technology to ensure our customers benefit from fast load times, strong uptime, and peace of mind. At The Hosting Heroes, we’re proud to build long-term relationships with our customers. We succeed when your website succeeds — and that’s a responsibility we take seriously.
Contact info
Fifth Floor, 401 Faraday House, Faraday Street, Birchwood Park, WA3 6GA, Warrington, United Kingdom
- thehostingheroes.com
4.8
Excellent
689 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helping me get set up
I liked that the services were well set out, easily understandable, affordable and without some hidden costs I've found elsewhere. I wanted to design my own site but know that if I got stuck there would be someone I could turn to for help. I also found them to be very helpful and prompt dealing with queries or issues in the early stages of familiarisation - very pleased to have come across them, and I subsequently found they're actually based quite close to where I live!
12 November 2025
Unprompted review
Fast & friendly replies!
12 November 2025
Unprompted review
Hosting Heroes are prompt and…
Hosting Heroes are prompt and professional. They really do go the extra mile for us clients. Steven in particular is courteous, and has helped me so much. Thank you!
11 November 2025
Unprompted review
I've been using hostingheros for a long…
I've been using hostingheros for a long time, 5+ years, and their service and support has always been excellent.
22 October 2025
Unprompted review
Absolutely fantastic customer service
Absolutely fantastic customer service, with very reasonable prices. Highly recommended.
26 September 2025
Always respond when needed
These guys always go the extra mile to be helpful, and they did again today. Promptly fixed my issue (which was never their fault) and saved the day for me.
3 October 2025
Unprompted review
I'm not the most technically minded so…
I'm not the most technically minded so the help from the people at Hosting Heroes is really appreciated. They are always very quick to respond to my support tickets too - even if they're not urgent. I would highly recommended them.
19 August 2025
Support is very fast!
24 September 2025
Unprompted review
Going the extra mile
I needed emojis when refreshing my website. I could use some older 4 character emojis but not the 5 character newer one.
Paul J used "the phpMyAdmin option in the control panel and used the Operations tab to get the collation changed". I have no idea what that means but am delighted that I can now use the emojis that I need. Thank you for going the extra mile.
19 September 2025
Unprompted review
Problem with website and emails
Problem with website and emails fixed effeciently and quickly, given the scope of the problem.
Hosting Heroes technical support were as effecient as ever and reponded very quickly.
19 August 2025
Unprompted review
The best hosting company I've worked with
They're the best hosting company I have every worked with in a 20yr career. Tech support is fast, responsive and fairly priced. I recommend to all of my clients knowing their sites are in safe hands.
14 August 2025
Unprompted review
Reasonable priced and reliable
30 July 2025
Great service, good prices, fantastic people
I’ve been using the Hosting Heroes for around 15 years now, and I have to say that in all that time I have never had a problem, no outage, just no problems at all.
Reasonably priced, great service, and no problems, what more could you ask for.
5 August 2025
Once again..
Once again... Happy northern lad.
It never ceases to amaze me how the team are always on hand to either guide you to sorting the problem out yourself, or willing to do it for you. I always ask for direction if I have a problem - it's the only way to learn, but i have to admit, they are always willing to sort it if you give them the required information.
10 August 2025
Unprompted review
I've used Hosting Heroes for years
I've used Hosting Heroes for a number of years to host my Virtual Private Server. They've always been helpful and I have no plans to go elsewhere.
8 August 2025
Unprompted review
Always spot-on, highly recommended!
I've been with these guys for years. Service is always spot-on and support emails are always answered quickly and to the point.
Highly recommended!
28 July 2025
Unprompted review
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