Theheartfam Reviews 

74
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I DIDN’T GET MY ORDER FROM 3 WEEKS AGO AND TRIED TO MESSAGEPAD THEM SEVERAL TIMES AND STILL HAVEN’T GOTTEN ANY REACTIONS. HOPE THEY REACT AFTER THIS POST BUT IM AFRAID I LOST MY MONEY.

Rated 5 out of 5 stars

Over the past years I've been supporting this business on a regular basis. Not only is the quality of the products really good, but the reason the business was created and the way they give back to th... See more

Rated 5 out of 5 stars

I am in love with this brand. I have almost all colours at home. They touch my heart with the simple but deep tough behind this products. Hoddies and Tshirts are amazing. Quality of the material is 💯... See more

Rated 5 out of 5 stars

I can only recommend it. The order arrived insanely fast with me. I ordered a hoodie in the color sand and a Tshirt in skyblue. Both products have a really good quality. The colors remain radiant even... See more

Company details

  1. Shopping & Fashion

Written by the company

Different in Passions, United in Heart. The best Loungewear in the World for 3 Reasons.


Contact info

3.6

Average

TrustScore 3.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(74)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I don't know what was the question

I don't know what was the question, since I'm not from Germany, and the company keeps sending these emails and links in German.

But I made my purchase little over a week ago but haven't even got a German mail tracking number yet.

6 March 2021
Rated 2 out of 5 stars

customer service

customer service cannot be reached by email or on instagram. there is also nothing to be found about if you want to return the product

2 March 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a package during COVID19…

I ordered a package during COVID19 pandemic. It came very fast. Quality of the product (t-shirt) is also great. I have ordered t-shirt in bigger size, because here on trustpilot someone recommended that, but next time I will buy smaller one.

18 May 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look