I DIDN’T GET MY ORDER FROM 3 WEEKS AGO AND TRIED TO MESSAGEPAD THEM SEVERAL TIMES AND STILL HAVEN’T GOTTEN ANY REACTIONS. HOPE THEY REACT AFTER THIS POST BUT IM AFRAID I LOST MY MONEY.
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See what reviewers are saying
Over the past years I've been supporting this business on a regular basis. Not only is the quality of the products really good, but the reason the business was created and the way they give back to th... See more
I am in love with this brand. I have almost all colours at home. They touch my heart with the simple but deep tough behind this products. Hoddies and Tshirts are amazing. Quality of the material is 💯... See more
I can only recommend it. The order arrived insanely fast with me. I ordered a hoodie in the color sand and a Tshirt in skyblue. Both products have a really good quality. The colors remain radiant even... See more
Company details
Written by the company
Different in Passions, United in Heart. The best Loungewear in the World for 3 Reasons.
Contact info
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I don't know what was the question
I don't know what was the question, since I'm not from Germany, and the company keeps sending these emails and links in German.
But I made my purchase little over a week ago but haven't even got a German mail tracking number yet.
customer service
customer service cannot be reached by email or on instagram. there is also nothing to be found about if you want to return the product
I really like the clothing & it’s very…
I really like the clothing & it’s very comfortable
The quality is amazing
The quality is amazing, it's soft, warm and beautiful colours. ♡ I love it!!
Do it for rights!
Fair payment for the makers and woonderfull connection with the crew
Prices are realy to high for the…
Prices are realy to high for the clothes. You cant even login into your account on the website and see if people bought something with your code
I never got the shirt I ordered and…
I never got the shirt I ordered and they are not replying to my mails. Lost my money, this is not a real company do not by into this.
I haven’t received my item and I…
I haven’t received my item and I should’ve be an ambassador for the company
Amazing service when shipping takes longer due to COVID-19
The delivery took a little while, but the customer service of Theheartfam got in touch with me and kept me updated on my shipment. My order was of high quality and perfect fit. I would shop here again without a doubt.
Never received the shirt i ordered!!!
the t shirts i got are great
the t shirts i got are great! and the waiting time was perfect
Very nice clothing
A few problems with delivery but we…
A few problems with delivery but we have to consider covid-19. Good costumer service and amazing products!!
I ordered a package during COVID19…
I ordered a package during COVID19 pandemic. It came very fast. Quality of the product (t-shirt) is also great. I have ordered t-shirt in bigger size, because here on trustpilot someone recommended that, but next time I will buy smaller one.
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