Theheartfam Reviews 

Did not receive my order and now they don't reply to any of my mails!!

Very nice stuff, comfy and it zones gaat !!

Over the past years I've been supporting this business on a regular basis. Not only is the quality of the products really good, but the reason the business was created and the way they give back to the world is really inspiring. I'm proud to be a member✊

I DIDN’T GET MY ORDER FROM 3 WEEKS AGO AND TRIED TO MESSAGEPAD THEM SEVERAL TIMES AND STILL HAVEN’T GOTTEN ANY REACTIONS. HOPE THEY REACT AFTER THIS POST BUT IM AFRAID I LOST MY MONEY.

Quick Delivery! Comfiest Sweatpants ever! Thank you TheHeartFam!

Absolutely horrific customer service

I ordered a product and was told it would arrive in 8 days. It never arrived. I was given multiple updates saying it would be delivered on the same day. It never did.

AFTER this I recieved an email saying my product was out of stock and offered me a replacement. I asked for a refund and was told I couldn't cancel my order as it had already had the lables printed. Which is against my consumer rights. I'm really not happy with what has happened here.

Its been 2 weeks and i have still not received my order. Im giving it until monday. If i do t Hve my order by then i will report this as fraud to my credit card. Very disappointed

Great products, organic cotton fabrics and meaning design. perfect

I am in love with this brand. I have almost all colours at home. They touch my heart with the simple but deep tough behind this products. Hoddies and Tshirts are amazing. Quality of the material is 💯 I am using it inside, outside no matter what kind of weather is outside. Unlock your true potential is true saying so special added value for me with this branding🥰

Super happy with clothes from Theheartfam! Cool products, great quality. They work with great fabrics from Portugal. It's so nice they donate to a great cause. I'm thankfull that my daughter can be a part of Theheartfam!

I love the shirts that i bought from them, the are amazing. The quality of the clothing is amazing

The quality of the clothing is amazing and the service is incredible

The heart fam is the best family i could ask for!
I orderd 2 sweats and they arrived in 3 weeks to Portugal🇵🇹

100% happy with the partnership and all the lovely clothes! 🇨🇿💯

I have ordered 2 sweatshirts, 2 t-shirts and custom-made bracelet. Good material, everything delivered in one months to Czech Republic 🇨🇿

The Heart Fam is a great family. I am really excited to have bought from them, they have great products and they are super helpful. I hope I can continue! I really love all of this.

TheHeartFam has good quality products. The service is very good and the email replays are fast. The delivery is fast (from Germany to Netherlands). When the products were deliverd I was very suprised because the quality is really good for the price I have paid.

LLE:Please, don't buy from them. I'll try making my whole experience with them short. Placed one order, waited for over a month for it to arrive, asked the bank for a rollback, meanwhile Manuel sent out the order again, for free, as a present, asking money for only the first and only initial command. After some time since I have sent out the money for the one order to his own account, now he's trying to take the money from the bank the second time as well. Never again with this company! They don't have a word, they lie and they try to make easy money from other people's work. LE: The problem was as I've stated before with the company of delivery and the customer service is slow and deceiving, yet the founder is correct and keeps his word.
Thank you Manuel Kania for the beautiful products of high quality. T-shirt is 100% cotton and the hoodie is cotton as well but is more than I expected having a thicker layer under so that you can just simply take the hoodie on and go take a walk in the mountains on a cold day :)

If I could give a review so bad that I ruin the entire companies image, I would! I'm in the third week of waiting my first order. I fell into the trap of making two orders. They dispatch the products a few centuries later, the products never arrive, the customer support answers only when they want, they don't do nothing to help anyway. I've lost over 100EUR to them on nothing. :) No products, they don't research with the delivery company what is going on, they don't send the money back. Don't be me, don't buy!

later edit: I need to make a little bit of justice to the company, it seems in the end it was not their fault, still, they refuse to solution the problem. My second order arrived on time, the first one got between countries back and forth due to DHL so I still don't have the first order...this being the 4th week of waiting with no sign of my first order. I basically begged them for 2-3 weeks to contact the carrier and they insist on send them back when you receive them and we send the money. What the hell should I send back if I never receive them?!Also, they keep on telling me let's wait for them to see if they arrive this week since 2 weeks now with no solution. It's not my problem that DHL does not do their job, I payed, I want either the products, either the money back. I'm fed-up with this

So happy with my beautiful sweather!!

Fits perfectly!

I can only recommend it. The order arrived insanely fast with me. I ordered a hoodie in the color sand and a Tshirt in skyblue. Both products have a really good quality. The colors remain radiant even after several washes and as with the original. Also the quality of the fabric has been processed insanely well. The hoodie is extremely soft inside.