The Hairy Coo Reviews 

861
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 473 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff, particularly guides and drivers, for their extensive knowledge, engaging storytelling, and professional demeanor. People appreciated the well-organized tours, offering a great balance of informative content and frequent, scenic stops. Many consumers found the holidays unforgettable, highlighting the breathtaking views of the Scottish Highlands and the overall memorable experience. However, some customers noted issues with guide communication, describing commentary as unclear or abrupt, and a few perceived guides as unapproachable. Others desired more clarity on tour breaks and amenities, with some experiencing problems like missed schedules or bus comfort issues such as non-functioning air conditioning.

What people talk about most

Staff

People report positive experiences with staff, frequently praising their guides and drivers for being... See more

Location

Consumers find the locations visited to be a highlight, with many describing the Scottish Highlands, Glencoe,... See more

Holidays

Customers had positive experiences with holidays, with many reviewers describing their trips as amazing,... See more

Service

Reviewers highlight positive aspects of service, with many describing unforgettable and amazing experiences... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as an amazing, enjoyable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 star rating for our guide today Fraser, for being efficient, attentive and knowledgeable and for having a really good playlist of music throughout the tour from Edinburgh to Inverness. Great stops,... See more

Rated 5 out of 5 stars

Three day tour from Edinburgh up to the Isle of Skye with Paul S, our guide and driver. The scenery is spectacular and there were plenty of stops in between the main events to stretch your legs. Paul... See more

Company replied

Rated 5 out of 5 stars

Louise was very informative, fun, enthusiastic and professional. She allowed us time for each stop even when the view was hidden by grey sky's and fog from the weather. The intermittent scottish music... See more

Rated 5 out of 5 stars

Neil is absolutely fantastic! The tour was wonderful, full of great stories, lots of laughter and nice anecdotes. It was a wonderful day that we will remember fondly. Thank you and lots of love from t... See more

Company replied


Company details

  1. Tour Operator

About The Hairy Coo

Written by the company

Experience the best of Scotland with The Hairy Coo coach tours. Enjoy one of our fun and fascinating day trips or multi-day coach tours of Scotland.

The Hairy Coo offers Scotland tours from Edinburgh. All tours are guided by one of our experienced Scottish tour guides.

We also offer private tours of Scotland for all sizes of groups from 1 - 100.

Contact info

4.9

Excellent

TrustScore 5 out of 5

861 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(861)

512 reviews in the last 12 months

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Rated 5 out of 5 stars

Hairy Coo tour to Rosslyn Chapel

Went on a tour with Michael to visit the Rosslyn chapel and Wallace monument.
A truly relaxed and informative day.
Michael filled the trip with stories and info, and squeezed in a bonus stop.
Would highly recommend.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

Our guide/driver Ian was very informative
Carried the group in terms of conversation and humor
Visited a lot of places so turned out to be very good value for money
Spectacular and amazing views with some activities
Highly recommend even for solo travel

14 June 2026
Unprompted review
Rated 5 out of 5 stars

5 star rating for our guide today…

5 star rating for our guide today Fraser, for being efficient, attentive and knowledgeable and for having a really good playlist of music throughout the tour from Edinburgh to Inverness. Great stops, and plenty of them, for a good solid day trip. Highly recommend Fraser and Hairy Coo tours!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience
Ian is super guide and such a wonderful person
I have done multiple days tour and it was really wonderful
Thank you Ian

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Our tour guide Paul S

Our tour guide Paul S, was amazing. Lots of knowledge, history with humour too. Several comfort breaks. Say Hairy Coos, bridges and did the cruise which was well worth it too. Time for Snacks and drinks along the way. Good value for money. Ken and Julie Drake

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Paul S ….King of Scotland

Paul S. was not only a GREAT Driver he was very informative on Scottish History. His driving ability impressed me, as I am a retired Firefighter driving Fire Engines my whole life. His knowledge on History is Fantastic. and he is also a funny guy!!!!!What a GREAT 3days!!!!

As a tourist I noticed quite a few people in our group did not Tip, the driver. This is a Service Industry and true, you are not required to Tip, but you if your tour guide/ driver goes out of there for the tour group, do the Right Thing and show your appreciation by Tipping the Tour Guide/Driver. No, I am not a Tour Guide, I am a Retired Firefighter that is showing a little respect to people going out of their way. Just a suggestion.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

The Hairy Coo tours are by far one of…

The Hairy Coo tours are by far one of the best tours we have taken. It was so well organized from the moment we showed up until the end. Bob was our guide and bus driver which made our experience. He was so accommodating to all the customers. Plenty of bathroom breaks which has not always been the case on other tours. Lots of recommendations and sights on the way to each stop location.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Very highly recommended!

Took a tour with this company recently landing us to Glenfinnan and Glencoe all the while traveling through the Scottish Highlands. The bus was comfortable but I have to give proper props to our guide Marco who was the perfect blend of Scottish wittiness and knowledge: be it music, small tidbits of the places we were driving by, sports, history or culture he knew it all and was able to deliver his words in a very fun way making it quite enjoyable to listen to long winded history lessons. Taking nothing away from the views and the majesty of the Highlands but our guide was the true standout! Would definitely tour with them again if given the chance.

6 June 2026
Unprompted review

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