The Hairy Coo Reviews 

854
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being efficient, knowledgeable, and entertaining, often highlighting their ability to share history and stories in an engaging way. The tours are well-organized with plenty of stops, allowing people to enjoy the spectacular scenery and experience the Scottish Highlands. Many reviewers found the overall service excellent, with guides ensuring a safe journey and providing a memorable and fun experience. However, some customers mentioned a desire for more time at certain popular stops, indicating a slight imbalance in the itinerary. A few others also felt that the behavior and professionalism of some staff members were lacking, citing issues with their demeanor and conduct.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising guides and drivers for being informative,... See more

Location

Reviewers mention positive feedback about location, consistently highlighting the spectacular and... See more

Holidays

Consumers find holidays to be positive, with many reviewers expressing enjoyment and calling their trips... See more

Service

Users describe positive interactions with service, highlighting the excellent organization, communication,... See more

User experience

Customers consistently note positive experiences with user experience, describing it as a fun, relaxed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 star rating for our guide today Fraser, for being efficient, attentive and knowledgeable and for having a really good playlist of music throughout the tour from Edinburgh to Inverness. Great stops,... See more

Rated 5 out of 5 stars

Three day tour from Edinburgh up to the Isle of Skye with Paul S, our guide and driver. The scenery is spectacular and there were plenty of stops in between the main events to stretch your legs. Paul... See more

Company replied

Rated 5 out of 5 stars

Louise was very informative, fun, enthusiastic and professional. She allowed us time for each stop even when the view was hidden by grey sky's and fog from the weather. The intermittent scottish music... See more

Rated 5 out of 5 stars

Neil is absolutely fantastic! The tour was wonderful, full of great stories, lots of laughter and nice anecdotes. It was a wonderful day that we will remember fondly. Thank you and lots of love from t... See more

Company replied


Company details

  1. Tour Operator

About The Hairy Coo

Written by the company

Experience the best of Scotland with The Hairy Coo coach tours. Enjoy one of our fun and fascinating day trips or multi-day coach tours of Scotland.

The Hairy Coo offers Scotland tours from Edinburgh. All tours are guided by one of our experienced Scottish tour guides.

We also offer private tours of Scotland for all sizes of groups from 1 - 100.

Contact info

4.9

Excellent

TrustScore 5 out of 5

854 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(854)

505 reviews in the last 12 months

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Rated 4 out of 5 stars

Rendered very good tour.

Rendered very good tour.
Adequate explanation.
Mixed with good jokes also.
Prompt in time.
Coach was clean.
Complementary water bottle is needed and mandatory in hot weather.
Overall enjoyed the trip.
Best wishes.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Peter told us wonderful stories and…

Peter told us wonderful stories and played great music as we toured the Highlands. It was a memorable day.

24 June 2026
Unprompted review
The Hairy Coo logo

Reply from The Hairy Coo

Thanks so much! We’re delighted you enjoyed your Highlands tour with Peter. Glad it was such a memorable day!

Rated 4 out of 5 stars

Amazing!!

Amazing!!! My friend and I attended both Highlands and Stirling tours guided by Hannah in June 2026. She is gorgeous and a real patriot! We enjoyed the stories she told and the songs she played during the ride. No need to mention her sense of humour:)) Highly recommended!!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

How to squeeze as much as possible into a daytrip

Pick up point was clear. The driver Colin made sure that we all were safe on the bus and during the trip. It was clear what was covered and not included. The air con was a blessing. Very knowledgeable driver who shared bits and bobs of fun facts but of course also so much interesting knowledge about the buildings, nature and more. Thank you so much!

23 June 2026
Unprompted review
The Hairy Coo logo

Reply from The Hairy Coo

Really appreciate your feedback Mona! Colin will be pleased to hear his knowledge and care made your Highlands trip so enjoyable. We hope to see you again!

Rated 5 out of 5 stars

Highly recommended

We spent a long time on the road, but every minute was worth it. The journey was absolutely stunning, and our driver and guide, Brendan, was AMAZING. He was so entertaining and always willing to help, while at the same time explaining everything to us throughout the entire trip. A fantastic tour. We highly recommend it!

22 June 2026
Unprompted review
The Hairy Coo logo

Reply from The Hairy Coo

Thank you! We’re delighted you had a great time on the tour with Brendan, and it's great to hear you’d recommend it!

Rated 5 out of 5 stars

Our tour guide

Our tour guide, Collin, was exceptionally nice, polite, and funny. His extensive knowledge of the sites we visited truly enhanced the experience. I highly recommend this tour!

21 June 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing bus tour it has been!

What an amazing bus tour it has been!
Fraser told us so much interesting facts about the history of Scotland and its landmarks. Lots of humour all the way there and back, and even a poem recited - all that while driving the bus🤩 I admire this man 👏🏼
It was pure pleasure!💫
Strongly recommend it👍🏼

21 June 2026
Unprompted review
The Hairy Coo logo

Reply from The Hairy Coo

What a lovely review! It's wonderful to hear Fraser’s mix of history, humour, and poetry brought the Highlands tour to life. So glad you enjoyed the tour - thanks for the recommendation!

Rated 1 out of 5 stars

Classless?

Was stopped behind a Hairy Coo coach in Glencoe at traffic lights. We had been waiting a few minutes but suddenly a woman emerged from the bus and proceeded to urinate right in front of their bus and the passengers in my own vehicle. It was a disgusting sight and not something you want to see, especially in a beauty spot like Glencoe. There were public toilets just down the road and surely a grown woman can control herself for a few minutes. It's little wonder that locals are getting tired of the mass influx of tourists, some of which literally treat their home like a toilet. Hairy Coo should not be facilitating this.

Edit: the bus reg was SG25 AFE, name Maeve and date was 26/5/26. I initially contacted HC via their website but received no reply.

28 May 2026
Unprompted review
The Hairy Coo logo

Reply from The Hairy Coo

This is very concerning to read, and we’re sorry you witnessed this. Please be assured our tours always include planned comfort breaks, and this behaviour is not representative of our guests or team.
While we’re unable to confirm this involved one of our passengers and not another visitor to the area, we appreciate you taking the time raise your concerns and will investigate the situation further.

Rated 5 out of 5 stars

Hairy Coo tour to Rosslyn Chapel

Went on a tour with Michael to visit the Rosslyn chapel and Wallace monument.
A truly relaxed and informative day.
Michael filled the trip with stories and info, and squeezed in a bonus stop.
Would highly recommend.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

Our guide/driver Ian was very informative
Carried the group in terms of conversation and humor
Visited a lot of places so turned out to be very good value for money
Spectacular and amazing views with some activities
Highly recommend even for solo travel

14 June 2026
Unprompted review
Rated 5 out of 5 stars

5 star rating for our guide today…

5 star rating for our guide today Fraser, for being efficient, attentive and knowledgeable and for having a really good playlist of music throughout the tour from Edinburgh to Inverness. Great stops, and plenty of them, for a good solid day trip. Highly recommend Fraser and Hairy Coo tours!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience
Ian is super guide and such a wonderful person
I have done multiple days tour and it was really wonderful
Thank you Ian

14 June 2026
Unprompted review

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