The Gas Centre and The BBQ Shop Reviews 

225
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

After a bad experience with another retailer (Flames), The BBQ Shop absolutely saved the day. I originally ordered the BBQ elsewhere that was advertised with a 5-day delivery time. After heari... See more

Rated 5 out of 5 stars

our much loved, much used and hugely relied upon Provence fire went horribly wrong after some four years of heavy winter use...the relief at finding The Gas Centre in Woking - Michael and his team w... See more

Rated 5 out of 5 stars

Bought a Napoleon BBQ a couple of years ago - it developed a fault. Gary at the shop was brilliant and did what was necessary to get the situation rectified urgently. Great service - which is why y... See more

Rated 5 out of 5 stars

We ordered a Flame effect fire which needed a spacer to fit on flat wall & they checked with Manufacturer to find what we needed. When fire arrived there was an issue with a damaged surround which was... See more

Company details

  1. Grill Store

Information provided by various external sources

At The Gas Centre Online Store you will find a huge range of products for the home and garden. From Barbecues and Patio Heaters to Indoor Heating appliances. Stocking major brands including Weber, Cadac, Sievert, Campingaz, and Lifestyle. For the Craftsman we provide gas tools such as plumbing torches and Roofing equipment. We offer fast delivery on all of our products with after sales support with our trained team of advisors. We aim to provide quality products backed up with quality service. You can contact us by email or by telephone, seven days a week.


Contact info

5.0

Excellent

TrustScore 5 out of 5

225 reviews

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5.0

All reviews

(225)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick delivery!

Thanks for great customer service, I was told when my parcel would be delivered and it turned up as expected, the items were at a good price with a reasonable delivery charge!

29 November 2018
Unprompted review
Rated 5 out of 5 stars

Simply outstanding.

Ordered it on Sunday got a call Monday confirming the order and sorting out delivery for the next day. Really pleased with the heater itself. Wife very happy. Can’t ask more than that. 5 star product and delivery. Definitely would recommend.

21 November 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I ordered it Wednesday evening, came Friday morning.
Great product, would have been nice to have been given an estimated delivery date though. But did get an email when it was dispatched.

2 November 2018
Unprompted review
Rated 5 out of 5 stars

Very good

Easy straight forward purchase. No website difficulties. Package arrived on time. Excellent packaging including well secured bubble wrap. Very pleased.

30 October 2018
Unprompted review
Rated 5 out of 5 stars

Purchase of Provence portable gas heater.

I can't fault this purchase. The advice by telephone helped me to make a decision. I ordered on Line in the early afternoon and received delivery next day. I thought this was an achievement bearing in mind I live 200 miles away and the size and weight of the gas appliance. Price was good and delivery was free. So what more could you want.

26 October 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Appliance and gas ordered in the morning and delivered same afternoon, with a phone call to ensure someone there to receive delivery

26 October 2018
Unprompted review
Rated 5 out of 5 stars

fast service

fast service, easy ordering and payment. called to arrange a delivery date. cant fault them for customer service..

24 October 2018
Unprompted review
Rated 4 out of 5 stars

All Fine Here...

Communication was at a minimum and I couldn't track the delivery. However, in the end it was an overnight delivery, and the product is excellent. I would buy from them again.

24 October 2018
Unprompted review

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