The Fudge Hut Reviews 

328
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Arrived promptly, was thinking yhe fudge would arrive in a nice box, but flavours come in individual bags so a bit disappointed. However fudge is delicious and enormous chunks! So not for people who... See more

Rated 5 out of 5 stars

I brought a selection of fudge, within 2 days of ordering my fudge was sent out, delivered the next day by parcel force, excellently packaged, all in separate bags and clearly labelled. Beautiful... See more

Rated 5 out of 5 stars

The Fudge Hut.. Wow, Wow, Wow for the experience and the Fudge is just so tasteful, so many flavours to choose from hard to decide but once decided & received in a fast delivery time you have to take... See more

Rated 5 out of 5 stars

Amazing fudge selection, I received the 2KG bag and the peices of fudge were great a very generous sizes , all was in a sealed bag once we manage to work our way through eating them will definitely o... See more

Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(328)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt and care to packaging ,has been purchased for Christmas pressies will definitely buy again, Thank you

16 December 2022
Rated 5 out of 5 stars

Massive bag

My god , I ordered the £12 bag of fudge and it’s massive , what a super treat , big chunks of fudge , was a Xmas present for someone but I’m thinking I might keep it ,, packaged very nicely too , super impressed 👍🏼

15 December 2022
Rated 2 out of 5 stars

Underwhelming.

Of three varieties purchased only one met expectations. It was flavoursome, unlike the other two that were totally underwhelming. So much so, I will now try alternate supplier.

1 November 2022
The Fudge Hut logo

Reply from The Fudge Hut

Hi Michael, thank you for your review! I am really sorry our fudge didn’t meet your expectations. Could you send us a email to support@thefudgehut.com so we can get some more details from you.

Rated 1 out of 5 stars

Recieved order which very excited…

Recieved order which very excited about. Really looking forward to trying crème egg flavour only to discover it was awful. Tasted nothing like crème egg very artificial chemical taste. Clotted cream marginally better but still very disappointing for homemade fudge. Tried to make contact via Facebook messenger but no response despite message read. Extremely disappointed considering the cost.

8 November 2022
The Fudge Hut logo

Reply from The Fudge Hut

Hi Liz, thank you for your review! I am really sorry our fudge didn’t meet your expectations. Could you send us a email to support@thefudgehut.com so we can get some more details from you.

Rated 2 out of 5 stars

Very synthetic - we threw over half away, quick postage

I ordered the salted caramel, Christmas pudding and the jaffa cake. We tried the Christmas pudding and threw it away it was horrible - tasted off.. , the salted caramel was also not very nice and went in the bin, just like a lump of salty synthetic. My children thought the jaffa cake one was okay but didn't want more than a mouthful. I was so disappointed as we really love fudge and it had so many good reviews! The presentation was okay though, and the postage was quick hence the 2 stars.

1 November 2022
The Fudge Hut logo

Reply from The Fudge Hut

Hi Corinna, Thank you for your review! I am sorry you’re disappointed with our fudge. If you could kindly send us a email to support@thefudgehut.com so we can speak to you further.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, fudge is lovely ordered a 20 piece bag couldn't believe the Size of the pieces off fudge they are really big pieces well worth the price ordered a mixture, defo buy again

11 October 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look