Ordered both Rabanne 1 Million EDT 100ml and Spice Bomb EDT 90ml. Both arrived quicker than I expected and both boxed. Bottles were full and the scent was as expected. Both were advertised as testers... See more
Company replied
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See what reviewers are saying
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Ordered a Issey Miyake L'Eau D'Issey Pour Homme Eau De Toilette Spray 125 ml. No problem with transaction and good value for price paid at £27 odd plus postage BUT I was shocked to receive a packa... See more
Hi ordered YSL Kouros Monday, dispatched later that day, received relevant product in original unopened box Thursday afternoon able to track Royal mail service all the way. Have tried my order along w... See more
Company details
Written by the company
We’re The Fragrance Warehouse; the fragrance retail and e-commerce brand here to provide you with the latest discounted fragrances and beauty products.
Contact info
Mica Building, 16B Church Road,, FY83NE, Lytham St. Annes, United Kingdom
- help@thefragrancewarehouse.co.uk
- thefragrancewarehouse.co.uk
4.1
Great
389 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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My order was delivered really quickly…
My order was delivered really quickly and the price was great, would definitely buy again.
5 August 2024
Very quick dispatch and early arrival.
5 August 2024
GIRL OF NOW PERFUME
I ORDERED ELLIE SABB GIRL OF NOW PERFUME FULL SIZE TESTER FROM E BAY AND RECIEVED GIRL OF NOW FOREVER . ABSOLUTELY GUTTED AND CANT BELIEVE WRONG PERFUME WAS SENT . MUST HAVE WRAPPED IT BLINDFOLDED AS CLEARLY SAYS NAME ON BOX . NOT HAPPY
8 August 2024
Unprompted review
Reply from The Fragrance Warehouse
Thank you for your review,
We are currently looking to rectify this situation with the customer to provide them with a free prepaid return label along with the correct item and a freebie.
Oud…
Product arrived.1 week after ordering. Was a tester bottle as stated so no box. Scent smelt perfect. Was a gift and received very well. Over all a good experience.
5 August 2024
I was really pleased to find the…
I was really pleased to find the perfume that my friend loved as no one else stocked it. It also arrived quickly. Very good.
1 August 2024
excellent..am delighted
1 July 2024
Perfume is not what it is supposed to be.
Ordered a 'tester bottle' of a perfume - I understand it was going to have tester label, etc etc. that's not an issue. Bottle was pleasantly full.
Its absolutely not the actual scent that it's supposed to be. I'm not sure if they filled the bottle with something else, or if they've topped up the bottle to make it full but a disappointing waste of £90.
Its definitely not the actual perfume it is supposed to be.
22 March 2024
Unprompted review
excellent service
excellent service! Received 100ml as 50ml was out of stock - very generous of them… Definitely recommend and cheap too!
1 July 2024
It was a gift
It was a gift, so I can't say anything other than it arrived quickly and the recipient was delighted
1 July 2024
Not arrived yet and only review from…
Not arrived yet and only review from you.
Not proper service
1 July 2024
Scam Website
Trying to return a faulty item and they are ignoring all of my emails. Phone number on their website is not a real number and so have no way of getting in contact.
Will be reporting to my bank today if no response.
Would highly recommend avoiding this website.
2 July 2024
Unprompted review
Reply from The Fragrance Warehouse
Hi Tom,
Thank you for your review, we are currently in correspondence with you to rectify the issue.
Thank you.
Pleasant easy transaction
Ordered a Clarins eyeshadow. Gave me an order confirmation, kept me informed, packaged item well and sent it in good time. All very good. Would recommend
Thank you
6 June 2024
Everything was perfect!
3 June 2024
La Perla is my absolute favourite…
La Perla is my absolute favourite perfume. I paid you £27+ in god faith to purchase what I thought was La Perla and you have sent me the tiniest “sample” size bottle of something that doesn’t even smell remotely like La Perla! I am really angry and extremely disappointed that you have conned me totally with this purchase! I would never buy anything again from you and I have warned all my friends, family and clients about you! I’m disgusted!
7 May 2024
Simple process n quick delivery
1 May 2024
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