The items are stunning and have a fantastic fragrance. The communication is efficient, and the delivery is speedy. A few years back, I met this wonderful woman at the NEC Gardeners World show. She's d... See more
Company replied
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Review summary
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I was so pleased to receive my first Flora Lab package over the weekend, just a few days after placing the order. It came beautifully packaged, and I'm already planning my next purchase! Lovely small... See more
Wonderful scent Alpine Air- got as a gift and am restocking ! Love your eco friendly packaging - potatoes starch pellets to protect candle - lovely design too on boxes Will deffo be using you agai... See more
Company replied
Thank you to the team at Flora Lab for their great customer service. From the online ordering process through to delivery everything went perfectly. Not able to comment on the actual scents as the gif... See more
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Company details
Written by the company
Say Hello to The Flora Lab | Hand poured, natural-wax candles. Proudly championing plant based waxes, such as coconut, rapeseed and soy, we tailor each candle to a bespoke wax blend; the secret to the perfect, sustainable candle. But we're not just candles. Our signature lines include soy derived room diffusers, botanical wax melts and ofcourse lots of lovely gift boxes.
Contact info
United Kingdom
- hello@thefloralab.com
- thefloralab.com
4.8
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Have tried the Renaissance Man and I'm…
Have tried the Renaissance Man and I'm definitely going back for more. Absolutely recommended for their scented candles, reed diffusers and wax melts!
5 October 2021
Unprompted review
Reply from the flora lab
Thank you so much for your kind words, they mean so much. Glad you enjoyed your Renaissance Man candle, we love it here at Flora Lab HQ.
Beautifully packaged and they smell…
Beautifully packaged and they smell gorgeous. Will definitely be buying again for gifts
21 August 2021
Reply from the flora lab
Thank you so much taking the time to leave a review, it means so much- and definitely helps us grow as a business :) Glad you enjoyed your candles- hopefully see you back soon.
Really nice and genuine couple running…
Really nice and genuine couple running the business. Beautiful products, carefully made and presented really nicely. Great advice on which present to opt for. Will definitely use again.
24 July 2021
Reply from the flora lab
Thank you so much for taking the time to write a review for us, it means so much- and definitely helps us as a small local business. Hope to see you back at Flora Lab HQ soon, Sophie
The best wax melts ever
I came across The Flora Lab's Instagram around Christmas and fell in love with it.
I knew by the photos that the melts were beautiful I just wasn't ready for how incredible the whole experience would be. They are indeed gorgeous, the box was so neatly packaged that I clearly remember telling my husband that I had never gotten something online where the packaging was nearly as beautiful as the product.
Now the melts, oh my god the melts. The scents are so strong and gorgeous, my favourite ones were the Christmas collection, Alpine air if I'm not mistaken. I've been saving it for special dates because I don't want to run out!
They last forever and don't smell funny even after several burns.
Most recently I reached out to Sophie about placing an order for my friend's birthday. She was so kind and helpful! I can't thank you enough!
I hope this review will make you decide that this is the go-to place for your candles and wax melts. Shop local and support small businesses, especially this one, you won't regret it!
7 July 2021
Unprompted review
Reply from the flora lab
Oh Eveleyn, this review, it is so beautiful. Thank you so much for the kind words- it honestly has made our month. Can't wait to see you back around Flora Lab HQ, but until then, stay safe :)
My new favourite brand
So impressed with the flora lab - products came beautifully packaged with details of how to recycle every element of the delivery right down to up cycling your candle jars and diffusers! I could smell my wax melts before I even opened the box, heaven! The actual melts are just so beautiful, my new favourite brand without a doubt
5 July 2021
Stargazer is devine!!
I've only used Stargazer and it is amazing unlike some other melts I've tried, my room continues to smell divine long after it finishes can't wait to use my sweet smokin bourbon and purchase some more! Perfect value for money good not rave about it more!!
1 July 2021
Reply from the flora lab
Amy, thank you so much for your kind words, it really means so much to a small business like us 🌱 fingers crossed you love Sweet Smoking Bourbon as much as Stargazer (we're confident 😊). All our love, The Flora Lab 🌱
Stargazer just awesome
The smell of the Stargazer one is simply amazing, very easy to use and leaves the room perfumed during hours. I highly recommend it. It worths the money.
29 June 2021
Always feels special when The Flora Lab…
Always feels special when The Flora Lab parcel arrives. A top quality service with the most amazing range of products
28 June 2021
Reply from the flora lab
Thank you so much for taking the time for such a kind review, your words mean so much to us 🌱 we're forever grateful for you choosing to shop with The Flora Lab and we look forward to your next order 🥰
Thanks,
The Flora Lab team 🌱
Wonderful wax melts
Wonderful wax melts. Can't wait to order more and try out all the different fragrances
27 June 2021
Reply from the flora lab
Hey Lee, thank you so much for taking the time to write a review for us, hope to see you around Flora Lab HQ soon. Love, The Flora Lab team
Reply from the flora lab
Thank you so much for taking the time to write a review for us, hope to see you around Flora Lab HQ soon.
Absolutely lovely
I ordered a sample pack of 2 melts for just £1 delivery
They look and smell amazing even before you open the packet the scent is there t
They are so pretty it is almost a shame.to melt them
17 June 2021
Reply from the flora lab
Hello Moneysavingmum,
Thank you so much for your kind words- as a new business (but long time lover of candles & home fragrance), reviews like this honestly mean the world to us and really help our small business to grow. We hope you do find the heart to burn them, we promise you'll love them.
Many thanks,
Sophie- owner of The Flora Lab.
Excellent Product & Great Service
10 May 2021
Reply from the flora lab
Thank you so much for your review- it really helps us as a company to grow :)
Fabulous
Such a great company, the candle smelt wonderful. The customer service was quick and I loved the packaging. Cant wait to order more.
10 May 2021
Reply from the flora lab
Thank you so much for your kind words- hope to see you round Flora Lab HQ soon :)
Very Happy Customer!
Great company with beautiful, high quality products and a sustainable ethos. Very happy customer!
10 May 2021
Reply from the flora lab
Hey Danielle, thank you so much for your kind words, they mean so much to us- and really help us grow as a business. Hope you have a lovely day, Sophie
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