The communication is good throughout tracking. They are very competitive with prices. The rug is a little slippy on my tiles so I bought some carpets grips to hold it in place. The rug is of good qual... See more
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Review summary
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Easy to order & complete payment. Had to chase up my order & once I did delivery came quickly. Love the 2 rugs. 1 of the rugs flattened out well, the round one has ripples & finding it hard to flatten... See more
Great looking rug. Good value Had a strong smell that took 3 days to stop. Sheds a lot - like having a pet
Excellent price point, quality and fast delivery. Happy my rug was made in Turkey, not China, and certified to not use child labour. Feels soft and looks perfect. Contemporary yet with nods to classic... See more
Company details
Written by the company
Sydney Flooring Specialist, supplying hybrid flooring, laminate flooring, engineered timber flooring and rugs
Contact info
22/24 Garling Rd, 2148, Kings Park, Australia
- (02) 9671 4031
- sales@theflooringguys.com.au
- theflooringguys.com.au
4.1
Great
300 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Difficult order made easy by Vincent.
There were delays with availability from the supplier due to selecting a less popular colour which was not in stock at the time and had to be manufactured but Vincent kept me updated and delivered in the timeframe promised. Was up front and honest about likely longer lead times and gave me the option to rescind my online order if they did not suit my needs. Vincent also arranged to consolidate different orders I made weeks apart into a single order so I would only pay a single delivery fee.
28 June 2022
Very quick to sent
Very quick to sent , received goods in perfect order, would use this company again. Karen
27 June 2022
Amazing service, price and quality of product
Purchased the NSW Spotted Gum Hybrid flooring in Brisbane for a new house.
The floor looks amazing.
Quality of product, price and service excellent.
I cannot recommend highly enough.
If you are looking for flooring in Brisbane, don't go anywhere else.
15 June 2022
Unprompted review
Very helpful and quick
10 June 2022
Our recently laid laminate floor…
Our recently laid laminate floor downstairs was swelling due to all the rain/moisture. Leo addressed the problem and spent several hours fixing it for us. The result is great and he was very friendly, helpful and professional at all times
9 June 2022
Happy customer
I ordered a large rug from the flooring guys. The delivery was quick and only $30 which I thought was very reasonable since I am in WA. I am very pleased with my purchase, its beautiful and soft. A very happy customer.
8 June 2022
Great product, great price and prompt delivery
Purchased two rugs for my lounge/dining makeover and they are fantastic. Great quality at a good price. Very easy to order online and super prompt delivery. Highly recommended. 🙂
30 May 2022
competent and delivery as per our phone…
competent and delivery as per our phone conversation.
30 May 2022
Great product!
Great product!
Excellent communication!
Super fast delivery!
Thank you Flooring Guys!
25 May 2022
Order processed and dispatched quickly
Order processed and dispatched quickly. Rug is gorgeous!
Vincent was very responsive to my queries regarding delivery timelines which was not in his control due to Covid staff shortages. Would purchase from The Flooring Guys again.
25 May 2022
Product not as described, Disappointed. Bad online experience and costly.
Product not as described. Bad quality. Return conditions are vague, not detailed, on the website. Delivery charges $29 to send and $40 to return. Return not accepted by a person to the warehouse also no returms accepted by the store if bought online. only via courier accepted. Frustrated with the communication and bad business practices.
24 May 2022
I ordered a hybrid flooring sample and…
I ordered a hybrid flooring sample and it arrived very quickly and seems to be great quality and finish
18 May 2022
Excellent customer service
Excellent customer service, nothing is a problem. I was a bit skeptical about buying flooring online but I was so surprised, it looks great and very happy with the quality.. it also arrived very quickly. I would definitely recommend.
11 May 2022
Very happy with my order of panels and…
Very happy with my order of panels and received on time
11 May 2022
Very nice product
Very nice product, and very good value for a lovely timber look floor. Very good service from the flooring guys. Sent the samples promptly and then the floor came when they said it would.
19 April 2022
Great company and product.
The company was easy to deal with, respectful and the product is great.
25 March 2022
Unprompted review
Excellent service
6 March 2022
Great to deal with
6 March 2022
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