The Flex Reviews 

538
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Scam. Posting fake job offers on LinkedIn and immediately telling you that you proceeded to the next stage and give you an assignment. They couldn't even create the application form without basic lang... See more

Rated 5 out of 5 stars

Lokman in Algiers has been an excellent cohost during our stay. Lokman has been attentive, caring and very helpful. We had a mix up during check-in, Lokmane was able to sort it out quickly and gave us... See more

Rated 5 out of 5 stars

Lovely stay at the property with welcoming Host (Johnathan) A wonderfully decorated, spacious apartment with comfy bed, large modern kitchen with high-end appliances located near St. Katharine... See more

Rated 5 out of 5 stars

Lovely and cosy English terrace, very close to metro, shops and restaurants. Superb spot for our family to explore London. Sarah, the host, response times were also excellent. BYO tea, coffee, sal... See more

Company details

Written by the company

At The Flex, we understand that finding the perfect accommodation can be a daunting task. That's why we've made it our mission to simplify the process and offer a unique housing experience tailored to your needs. Whether you're a student, a young professional, or anyone seeking flexible and convenient living arrangements, The Flex is your go-to destination. We offer a curated selection of well-maintained apartments and rental properties, ensuring that each one meets our high standards for quality. What sets The Flex apart is our commitment to flexibility. We understand that life can be unpredictable, and your housing needs may change. That's why we offer a range of lease terms and accommodation styles, allowing you to find the perfect fit for your lifestyle. Whether you're looking for a short-term rental, a fully furnished apartment, or a shared living space, we've got you covered. Plus, our dedicated customer support team is always ready to assist you in finding the ideal place to call home. Discover a new way of living with The Flex – where comfort, convenience, and flexibility come together to create the ultimate accommodation experience. Visit our website today and embark on your journey to finding your dream home.


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3.9

Great

TrustScore 4 out of 5

538 reviews

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3.9

All reviews

(538)

130 reviews in the last 12 months

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Rated 5 out of 5 stars

Sarah was incredibly helpful

Sarah was incredibly helpful. She was always available, assisted me with any questions I had, and provided detailed consultations. She effectively resolved my issues.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

We stayed at the Algiers flat

We stayed at the Algiers flat, last year and had to come back this year because of how beautiful and clean the falt was, it was in a really nice quiet neighborhood with very friendly professional helpful staff especially Lokman and Sarah who were there anytime we needed them .

22 September 2024
Unprompted review
Rated 5 out of 5 stars

Apartment location is good and size…

Apartment location is good and size ideal. Sarah was helpful. Just one suggestion. Late checkout was only till 12pm despite for a fee. If you may push it to 4pm that would be great.

18 September 2024
Unprompted review
Rated 4 out of 5 stars

Great

It was great 👍
The best person in the company is Sarah ( helpful ) .

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing place.

First of all, very seamless check in process. The location is amazing! Everything you need is right on the street. The apartment was very clean and very well organized. Very quiet as well with a great view. Would highly recommend as I will be staying again when I do return. Thanks Maya.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Lokman has been brilliant

Lokman has been very helpful, he answered all our questions and help us a lot when there was an issue.
He made sure we had everything we need.
The appartment was very nice, clean and modern.
Lokman has provided a very good service. We thank him very much and wish him all the very best.

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

Amazing Experience, Loukman was really helpful he was available 24/7 and taking care of us, I will never forget this experience

12 September 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID!!

AVOID AVOID AVOID!!! I made the mistake of not checking this before I booked accommodation and became part of their scam. Devastated and lost thousands of pounds.

13 September 2024
Unprompted review
Rated 1 out of 5 stars

I would give them no stars if that was…

I would give them no stars if that was an option. I booked one of their properties through VRBO ON 9/3. The cancellation provision provided 100% return of payment if cancelled before 10/18. i cancelled the booking the next day. They do not respond to emails and they do not answer the phone number provided by VRBO. All I am looking for is an acknowledgment of the cancellation and a timeframe for the return of the funds.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Lucas was beyond helpful

Lucas was beyond helpful, and answered all of our questions without issue. We had an amazing experience, as the apartment location, amenities and connecting transports allowed us to both explore London whilst also having London fields, and amazing weekend/Sunday markets only a 5/10 minute walk away. I absolutely would book again and recommend :)

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Lokmane was very helpful

Lokmane was very helpful! He was able to answer all of our questions and made sure we had everything we needed in the apartment. Amazing service, definitely will be booking again!!
The apartment was very clean, modern and equipped me with all the amenities.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Perfect spot and flag

We had a lovely time ! Glad I decided to choose through flexliving . The apartment got everything you expected . Like in Europe . And the most important is Sofiane who took a. Extra step to make sure everything we need . Always easily to call him .

3 September 2024
Unprompted review
Rated 3 out of 5 stars

Great location, nice apartment but....

Great location, around Bermondsey, Tower bridge and London Bridge with many nice restaurants and places of interest to visit. Although, nearest tube station is 20mins walk away, buses are very regular. Nice airy apartment with all the basic necessities. Our agent, Jina was very helpful and quick to respond to requests via WhatsApp. However, I didn't like the creaky floor boards, unkept external areas outside the front entrance to the building and having to pay £40 for a spare set of keys. Also didn't like the £1,000 deposit against damages etc and possible penalty of £300 for late check out.

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Nice and cosy apartment

Nice and cosy apartment in an typical London Town House. Exactly what we expected and what we had in mind when we planed the trip.
The Apartment ist close to the Underground, stores for your daily supply nearby.
We had a wonderful time in London Thank you.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Great apartment - great experience

We rented an apartment in Hackney Wick for two weeks and we had a great experience. We travelled from Australia and Michael was truly amazing - answering all our questions and making sure we had all the information we needed for our stay. The apartment was clean, light and had amazing views from the 7th floor. It was close to public transport, shopping and a quick walk to beautiful Victoria Park. It absolutely lived up to our expectations and provided the perfect base for all of our London sight-seeing.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Dés notre arrivée

We arrived in Algiers on the 5th of September. What a wonderful surprise and great hospitality, thanks to Lokman! He is a very serious and professional man, who greeted us with a smile. His explanations were clear, direct, and very helpful.

The apartment is spacious, extremely clean, and well-maintained—everything is impeccably organized. It’s also well-situated and easy to find, with the added bonus of on-site parking.

Lokman’s hospitality gave us a sense of security, and we are having a fantastic stay in Algiers. I will certainly return to this apartment again and again.

Everything is perfect, I have nothing negative to say!
David

6 September 2024
Unprompted review

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