Thefishingoutlet Reviews 

144
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the smooth ordering process and efficient delivery. Many appreciate the great value and competitive prices for a wide selection of quality products. Reviewers frequently commend the helpful, friendly advice, making them eager to order again from this reliable provider. However, some customers noted occasional delivery issues, like slower times or items not arriving as expected. A few also experienced order accuracy problems, including missing items, mispicks, or products not matching online descriptions. Despite these instances, many reviewers still expressed satisfaction with how issues were ultimately resolved.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and speedy delivery, with... See more

Product

Consumers generally find the products to be of good quality and value, with many reviewers expressing... See more

Service

Users describe positive interactions with service, consistently praising its reliability and efficiency. Many... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and competitive prices... See more

Order

Reviewers mention positive feedback about order, highlighting excellent service, prompt delivery, and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a few items and can’t fault the service provided. Kept informed throughout the ordering process and updated on delivery times. Nice to have a reliable fishing tackle provider. 👏👏👏

Rated 5 out of 5 stars

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more

Rated 5 out of 5 stars

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more

Rated 5 out of 5 stars

Never used these guys before. Wasn't at all sure it was an on the level store with some of the prices they offered. Took the chance and was so glad I did. Delivery took a little longer than other st... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

144 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(144)

89 reviews in the last 12 months

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Rated 1 out of 5 stars

A complete con

A complete con. DO NOT BUY FROM THESE PEOPLE. I paid for an item pictured but they sent me something NOT in the picture. In the small print the photo was for 'illustration purposes only'.
How can you use a picture to sell something when it is a TOTALLY DIFFERENT PRODUCT.

25 February 2026
Thefishingoutlet logo

Reply from Thefishingoutlet

Hi Greg, I'm guessing on your order here as you've left no details on what you bought. However, if I am correct then the title of the product and description you have purchased is 100% accurate. Photos are often supplied to show what the product you're buying is compatible with.

On this listing there is also and option to select the size of arm. And it clearly states 'arm only' in brackets. I'm not sure how we can be more clear.

In future, please feel free to contact us for a chat. We don't bite unlike the fish, we are a family run business more than willing to help.

Regards, Scott.

Rated 5 out of 5 stars

Scott and his team.

Scott and his team are all fishermen. There are always great deals on offer. The prices are spot on. Friendly advice is always on hand and they have all the equipment from the best suppliers. Cheers.

27 January 2026
Rated 4 out of 5 stars

Customer service.

When something goes wrong eg missing items on the order the response is first class.
Good to know customer service is top class for the rare occasion it's needed .
No quibbling and excuses just good straight forward dealing with the problem.

29 December 2025
Rated 5 out of 5 stars

Unfortunately one of the items on my…

Unfortunately one of the items on my order was no longer available but an acceptable alternative was offered immediately. Being of the elder generation, I found it very refreshing to receive communication from Scott, via email that was a credit to your company. Properly worded and no abreviations or emoji's. Thank you.

30 December 2025

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