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Thefishingoutlet Reviews 125

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TrustScore 5 out of 5

4.8

Fishing Store
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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and helpfulness of the staff, with many appreciating the prompt resolution of any issues. People are very satisfied with the quality of the products and the great selection available, often noting the competitive and fair prices. The delivery service is frequently described as fast, quick, and prompt, with items arriving as described and well-packed. However, some customers also noted occasional delays in delivery or issues with receiving free gifts. A few other people also felt that product images on the website could be misleading, leading to receiving a different size or item than expected, which was not always cost-effective to return.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and speedy... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and competitive prices... See more

Product

Customers consistently report positive experiences with the products, highlighting a good choice of items,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great and excellent... See more

Value for money

Reviewers mention positive feedback about value for money, consistently highlighting excellent deals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more

Rated 5 out of 5 stars

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more

Rated 5 out of 5 stars

Good price and excellent customer service,one of my items was out of stock, but no quibbles they asked what I would prefer to do, and then carried out my wishes. I would not hesitate to order again w... See more

Rated 5 out of 5 stars

Fantastic customer service & support throughout. Great bloke named Scott behind it all! You need to check the website daily as the new offers are constant and very fair prices. 10/10

Company details

  1. Fishing Store

Contact info

4.8

Excellent

TrustScore 5 out of 5

125 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great tackle company

Absolutely superb company to deal with, a couple of times a product has been out of stock before despatch and I was phoned up and asked what I would like to do, wait for new stock or have a different product. I had a damaged item on one order and this was replaced with a better product. You cannot say fairer than that !
Big shout out to Scott for his fantastic service.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Late delivery outcome

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay!
They promptly replied explaining that they were really busy but assured me that they would look into my order for me.
Within 1 hour I received a notification that my order will be sent out via royal mail and I received my order two days later.
I can't say a bad word about them very apologetic and quick to sort out the delivery I will use them again.

27 April 2026
Rated 5 out of 5 stars

Fantastic online shop

Great place to order from, would order again, i would also like to add i did have a small issue with something i ordered but they was extremely helpful and very quick in fixing the issue so definitely worth 5 stars

26 February 2026

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