The First Group Reviews 

Mr Fadi has provided great customer service, attention, patience and consistent follow up until client requests have been fullfilled with commited success.

My experience was great because the team was responsive, professional, and kept me informed throughout the booking process. Doaa was especially helpful, followed up promptly, and made the entire process smooth and straightforward.

Mr tareq bin hatchi very helpfull great thanks to him wish for him best in everything and lubna also his collegue

The service staff is professional, kind and supportive. Great to deal with.

Fadi has been a great point of contact. He handles himself in a very professional manner and on the ball. Thanks

Having Carla as our Account Manager made all the difference for us. She is an exceptional professional who consistently provided timely, clear, and straightforward information. No fuss, no nonsense—just efficient, reliable support. She always follows up to ensure everything is taken care of. What impressed us most was her dedication: even while she was in the hospital, she made sure our concerns were addressed.

Thank you, Carla, for your outstanding commitment and service. Keep up the excellent work TFG!

Thanks to Mr Tariq Benhatchi for his support so far!

I have been with TFG for a few years now, Carla has just been wonderful, she has a wonderful ability to balance being professional, lovely and understanding all at the same time, the best contact I have had her. Well done for making this a wonderful experience

I talked to Mohammed Aanter and he is a very helpful person and did his best to get the things done as requested . The payment done long time ago but it looks like the process to issue the identity of the real state is much longer than expected

Exceptional experience from the First Group during my last trip in Dubai in June 2026.
Two outstanding and amazing staff need mention. Fadi Mansour and Numan.
These two gentlemen, especially, Fadi have a cheerful attitudes, clarity in their communication and always willing to help. In fact ,they provide solutions.
In summary, I am basically satisfied with The First Group service so far and highly commend Fadi and Numan for their excellent customer service

They made my day very pleasant & very helpful in booking , especially MR Tariq from first group helped me a lot in booking &made my day

Always pleasure to work with Mr. FADI.
He is very helpful answering all my questions as well properly guiding me regarding my great ownership experience.
Thank ypu.

Suneel Sawant

Soukaina has consistently provided prompt response to questions and issues. In fact, she has shown herself to be very capable.

Prompt professional response.

Excellents

I visited mr Fadi office very satisfied with his performance i appreciate him

I visited your office yesterday and met Soukaina from owner previlege department.She is a charming lady who received us and answered our questions to our satisfaction. She also explained to us the benefits and booked us transport!

The company answered every question asked. at our last meeting with Sukhina, we received good and fast service.

She welcomed me so well and made my stay very memorable .

Very helpful and close coordination presented by contact person Ms. Inna Ivanova. She is accessible and addressing any inquiries professionally.