I had a problem with payments being charged to my card for a subscription I was unaware I had entered. I dealt with Caoimhe and her team and all was corrected.
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Eugene was very nice. He rang me after I had cancelled my subsciption, to know my reasons for cancelling and to make sure any further payments had gone out to them. I have been away for two week... See more
They send as shein gift and ask for card details for sending gift. Pls dont provide details. If provided cancel card with bank immediately. Lot of scams going around. Another email from p... See more
Company replied
After originally having a problem with my membership, it was all sorted out easily, courteously and promptly. At all times staff were pleasant. Especially Anne who was very patient and is an asset to... See more
4.1
Great
198 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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I had the issues I had dealt with in a…
I had the issues I had dealt with in a friendly, professional manner throughout the process and would definitely recommend this company to everyone out there
30 August 2024
Unprompted review
The experience was very good even if your website is not very clear in the explanation of the subscription
The experience was very good even if I don't like the policies of your web site.
I was redirect to your website from another environment and in the initial page it was well explained the subscription to: Fine Car
Fortunatelly the guy at the support was very nice with me
29 August 2024
Unprompted review
Great setvice
26 August 2024
Unprompted review
What about my refund
What about my refund, y’all debited money out my account when I’ve never signed up? I want my money back! Damn scammers!
17 August 2024
Unprompted review
Reply from Thefinecar
Dear Xola,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@thefinecar.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Bob reached out and assisted me
Bob reached out and assisted me. Thank you Bob for your assistance and the response from the company. My recommendation regarding the stock online should be fully updated everyday for the customers to buy. I hoped that this will help the stock situation. Thanks
3 January 2024
Unprompted review
IT'S A SCAM!!
It's a scam!!! I never subscribed to their website and somehow I got a membership. There are another 2 websites with the same issue: Pleasepens.com and toytobuyme.com.
I don't get it how is it possible in the 21st centuries these scam companies still exist?
You have to text them on live chat and ask to cancel the membership. Unfortunately, you cannot do much to claim your money back. If anyone has a way to do it, please share it, it would be useful.
4 August 2024
Unprompted review
Reply from Thefinecar
Dear Orsolya,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@thefinecar.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
It's 5 times now this company…
It's 5 times now this company thefinecar.com take my money from my account and I don't remember myself subscribe anything....so thefinecar.com can you please unsubscribe me from what ever you add me and I need my refund... just 2hours ago you deduct the money from account I need my money back please
3 August 2024
Unprompted review
Reply from Thefinecar
Dear Nigel,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate you account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@thefinecar.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I want to cancel my membership.
I want to cancel my membership.
How do I proceed?
20 July 2024
Unprompted review
Reply from Thefinecar
Dear Aldo,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@thefinecar.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Scam company
This company just started taking money out of my account, don't know them, never subscribe to them, had to cancel my account as they keep on deducting, bank keeps saying they can't do anything
14 July 2024
Unprompted review
Reply from Thefinecar
Dear CF,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate you account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@thefinecar.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Reply from Thefinecar
Dear Oskar,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@thefinecar.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
had a subscription problem
had a subscription problem, They responded quickly and processed my refund with no issues
3 June 2024
Unprompted review
After originally having a problem with…
After originally having a problem with my membership, it was all sorted out easily, courteously and promptly. At all times staff were pleasant. Especially Anne who was very patient and is an asset to her employers.
29 May 2024
Unprompted review
Excellent contact
28 May 2024
Unprompted review
The agent that helped me with my hacked…
The agent that helped me with my hacked problem, helped me very successfully
I’m very thankful for helping me as soon as possible
14 May 2024
Unprompted review
Thankyou for the assistance
25 April 2024
Unprompted review
Reply from Thefinecar
Dear Thandiswa,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@thefinecar.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
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