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Thefinecar Reviews 

198
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TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I had a problem with payments being charged to my card for a subscription I was unaware I had entered. I dealt with Caoimhe and her team and all was corrected.

Rated 5 out of 5 stars

Eugene was very nice. He rang me after I had cancelled my subsciption, to know my reasons for cancelling and to make sure any further payments had gone out to them. I have been away for two week... See more

Rated 1 out of 5 stars

They send as shein gift and ask for card details for sending gift. Pls dont provide details. If provided cancel card with bank immediately. Lot of scams going around. Another email from p... See more

Company replied

Rated 5 out of 5 stars

After originally having a problem with my membership, it was all sorted out easily, courteously and promptly. At all times staff were pleasant. Especially Anne who was very patient and is an asset to... See more

Contact info

4.1

Great

TrustScore 4 out of 5

198 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(198)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I have never heard of this company

I have never heard of this company, now all of a sudden money is being transferred from my bank account here in New Zealand, totally annoyed and frustrated, when asked for my email I don't show on their records whats going on

4 March 2025
Unprompted review
Rated 1 out of 5 stars

I’m still waiting for my refund

I’m still waiting for my refund

20 March 2026
Unprompted review
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Reply from Thefinecar

Dear Tirelo,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@thefinecar.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 5 out of 5 stars

Incredible support team

Incredible support team. I’ve never received so quickly a response and everything was solved in less than a day and exactly on New Year’s Eve. Daisy was extremely helpful, thank you!

31 December 2024
Unprompted review

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