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The Experience Golf Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service and professionalism, highlighting their attentiveness and ability to make every interaction pleasant. People frequently mention the seamless organization of holidays, with all details meticulously handled, contributing to a stress-free and enjoyable user experience. The locations and golf courses provided are also highly appreciated. However, some customers were dissatisfied with minor issues, such as a perceived lack of organization for specific groups or a hotel staff being unfriendly. A few people also felt that the service was not up to expected standards in isolated instances, and one customer noted an unexpected charge for an additional transfer.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff's kindness,... See more

Service

Clients share positive opinions on service, consistently praising the exceptional organization and attention... See more

Holidays

Users describe positive interactions with holidays, consistently reporting exceptional and memorable trips.... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report being treated... See more

Location

Reviewers express high satisfaction with the locations provided. Customers were delighted to be reacquainted... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil was our host and provided our mixed group of ten people a smooth seamless daily service accompanied by quintessential Scottish charm. Club transfers from buses to tees and storage was standard wh... See more

Company replied

Rated 5 out of 5 stars

All the courses booked were excellent, tee times correct, caddies ready and good, no snafus. Lunch provided was great with adequate limit for food. Old Course hotel was an excellent choice, great room... See more

Company replied

Rated 5 out of 5 stars

The very pleasant leadership and organizational skill of Deborah and Steve was amazing. Things operated like clockwork even though there were 40 "guests" to coordinate. Nothing to criticize but mayb... See more

Company replied

Rated 5 out of 5 stars

I've been on numerous golf trips over the years, but none were better than the one hosted by Experience Golf at St. Andrews. Not only was the golf great (including rounds at the Old Course, New Cours... See more

Company replied


Company details

  1. Tour Operator
  2. Golf Course

Written by the company

The Experience Golf guarantees tee times with luxury, fully managed tour programs across some of the most iconic and beloved golf courses in Scotland, Ireland and England, including St Andrews legendary Old Course. The Experience Golf is a long standing Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. The Experience Golf has an established partnership with St Andrews Links Trust dating back to 1995. Since we first started, we have helped thousands of golfers to create their own memories at the Home of Golf through our luxury golf vacation packages. Within our partnership, The Experience Golf has been appointed an Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. This means we are one of the very few suppliers who are able to provide guaranteed tee times for the Old Course.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Wonderful trip

Wonderful trip. Your staff are fantastic, helped us in every step of the way, and truly made our holiday amazing.

1 July 2025
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Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Ilan! It is wonderful to heard you had such an amazing time. We do hope to welcome you back again in the future.

Rated 5 out of 5 stars

I had a great experience with the trip

I had a great experience with the trip. You guys did a great job! Great courses. Seaton House was perfect. All the drivers were great and very helpful. You made my trip perfect. Simply the best! Thank you!

22 June 2025
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Reply from The Experience Golf

This is so great to hear, Steven! We are so glad to hear you had a 5-star experience with us. We hope to see you on the fairways again soon.

Rated 5 out of 5 stars

Forever Scotland

The Experience staff was outstanding, very professional. They made getting to all of the various courses very comfortable. The opening and closing dinners were very well done !

27 June 2025
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Reply from The Experience Golf

Thank you Charles and Carole, for your lovely comments! We take great pride in offering the very best we can on our golf tours, and so glad to hear you had such an enjoyable experience. We do hope to see you again soon.

Rated 5 out of 5 stars

St. Andrews, June 2025

Every detail was taken care of. The drivers were always on time, professional, courteous, friendly and helpful, particularly when we had to drive back to the hotel to pick up 2 golf bags that were left behind (totally our fault). The tee times were great, and the courses were all bucket list.
I would like to have the option of having lunches or not at the courses.

29 June 2025
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Reply from The Experience Golf

Thank you for your kind words, Brenda! We are so glad to hear you had such an enjoyable experience with us. We do hope to welcome you back again soon!

Rated 5 out of 5 stars

Incredible experience in St Andrew’s…

Incredible experience in St Andrew’s this past week! The Experience is by far the best company we have booked travel with. They are very well organized with making sure we arrive to our tee time on time and everything is set up for you. We had the best driver Graham who took great care of us all week! We also had the privilege of meeting Norrie who picked us up in Edinburgh. I highly recommend this company if you’re looking for a stress free golf vacation!!!

30 June 2025
Unprompted review
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Reply from The Experience Golf

Thank you so much for taking the time to review your recent trip to St Andrews with us, Carolyn! We're so glad to hear you had a wonderful experience. We hope to see you on the fairways again in the future.

Rated 5 out of 5 stars

Great Experience

From day one when we started planning the trip the staff @ the Experience were very helpful , All our expectations were meet .
Drivers from the golf outings and to and from the Airport were always on time .
This is our 3rd time using them for this type of event

11 June 2025
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Reply from The Experience Golf

Thank you so much for taking the time to review your recent experience with us, Alexander and Sandy! We're so glad to hear you had a fantastic time - we hope to welcome you back soon!

Rated 5 out of 5 stars

Exceeding Expectations

Every aspect of this trip was well done.
It is difficult to to delineate any aspect that stood out above the rest, but the attention to detail, the kindness and the professionalism of Steve and Deb were beyond excellent.
The two hotels and their staffs were terrific. Martin in Troon and the conceirge in Russacks were delightful.
The opening social and dinner was well done with creative bonding.
Decent swag gifts, and extra make up item from Turnberry.
Some interesting on the course food stops.
Turnberry Aisla was mind boggling.
Warm up facilities except Presttwick are first rate. Bus transport was extremely comfortable, safe and reliable. Old course at St Andrews is the most fun i have ever had on a golf course.
Most caddies are single digit handicaps.
The staffs and clubhouses at all courses were delightful.
The Marine Troon luncheon was another highlight in their clubhouse.
The kilt fitting, bagpipes and dinner was fab.
The trip was great value for what originally felt a bit overpriced. They delivered and more. Huge thanks to Steve and Deb.

7 June 2025
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Reply from The Experience Golf

Wayne, we thoroughly enjoyed hosting you in Scotland Thank you for leaving such a lovely, thoughtful review of your experience. We hope to see you again in the future.

Rated 5 out of 5 stars

Great crew to get us safely around…

Great crew to get us safely around Ireland & Scotland! On time and safely. Special shout out to Sam! He went above and beyond, helping us stay organized & sharing so much about these amazing countries.

4 June 2025
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Reply from The Experience Golf

Thank you for taking the time to review your trip, Erin! We're so glad to hear you had an amazing experience. We hope to see you out on the fairways with us again in the future.

Rated 5 out of 5 stars

A Trip of a lifetime made as simple as possible

Just got done working with The Experience Golf for the second time, they are the absolute best and will be in touch soon for our next trip! All we needed to do was get there and The Experience took care of everything from there. Thanks to Robin, Iain, Sam and the rest of the crew!

5 June 2025
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Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, John! We are so glad to hear it was so enjoyable and hope to welcome you back soon.

Rated 5 out of 5 stars

Great experience

Hospitality, promptness, courtesy and organization of all with whom we dealt

16 June 2025
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Reply from The Experience Golf

This is lovely to hear, Donald; we are thrilled to hear you had such a great experience with us. We hope to see you on the fairways again soon.

Rated 5 out of 5 stars

We didn’t have to lift a finger your…

We didn’t have to lift a finger your company handled everything, which allowed us to relax and enjoy our experience.

14 June 2025
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Reply from The Experience Golf

Thank you for leaving such a glowing review of your recent experience with us, Marty! We're so glad to hear you had such an enjoyable trip, we hope to see you again soon.

Rated 5 out of 5 stars

Brilliant week !

From first greeting by Deb at the airport to the final hug goodbye on day 8, it was all fantastic! Steven/Deb and rest of the crew made everything easy for us. Always with a smile, and always 1st class.

7 June 2025
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Reply from The Experience Golf

Thank you for your kind words, and we are so glad to hear your trip was nothing short of 5 stars. We hope to welcome you back to the fairways again!

Rated 5 out of 5 stars

Excellent experience!

Top marks to Deb, Steve, and everyone on The Experience team. Everything was planned to perfection. Everyone I encountered was very willing to help, especially when my luggage was delayed and I was having trouble making phone calls. I cannot think of a single criticism-it was that well done. Thanks for a great week playing the golf courses of The Open!

7 June 2025
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Reply from The Experience Golf

Thank you for your kinds words about your recent golf trip with us, Steve! We will also pass on your notes to the wider team; please come back soon!

Rated 5 out of 5 stars

No surprises

No surprises - everything was planned. Accommodations, tee times, transportation - everything was planned and there were no issues.

8 June 2025
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Reply from The Experience Golf

Thank you, Kevin, this is so lovely to read! We are thrilled to hear that you had a great experience with us and hope to see you out on the courses again soon.

Rated 5 out of 5 stars

Great Experience

Everyone we worked with was awesome. The drivers were great and very helpful. All of the reservations and tee times were done without an issue, really a Great Experience

8 June 2025
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Reply from The Experience Golf

Thank you for taking the time to review your recent golf experience with us, Patrick. We are so glad to hear it was so fabulous, do come and see us again soon!

Rated 5 out of 5 stars

Great overall experience with the most…

Great overall experience with the most attentive staff....thanks to Deborah, Steven and others for making this a very memorable experience.

Every little detail managed and anticipated.

Thanks again

14 June 2025
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Reply from The Experience Golf

Thank you for leaving such a lovely review of your experience, Fred! We are so glad to hear had such an amazing time, and we'll pass on your kind words to the team. We hope to see you again soon!

Rated 5 out of 5 stars

Steve & Deb

Steve & Deb: Outstanding.
Great service & experience from all Experience personnel.
Hotel Service - exceptional.
This was my 2nd trip with The Experience and this time, I recommended it to six friends and the Experience team made me look very good. Thanks!

7 June 2025
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Reply from The Experience Golf

We were glad to have you back, Mark, and so thrilled to hear it was a 5-star experience! Please do come again soon.

Rated 5 out of 5 stars

Your entire group did an excellent job…

Your entire group did an excellent job of planning, communicating and servicing. Always pleasant, prompt and willing to go the extra mile to make us happy with our experience. I expected a lot and got even more! Thank you to your entire team...Ron

1 June 2025
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Reply from The Experience Golf

Thank you for your kind words, Ron! We're so glad to hear you had a great trip. We hope to welcome you back again in the future!

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