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The Experience Golf Reviews 194

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service and professionalism, highlighting their attentiveness and ability to make every interaction pleasant. People frequently mention the seamless organization of holidays, with all details meticulously handled, contributing to a stress-free and enjoyable user experience. The locations and golf courses provided are also highly appreciated. However, some customers were dissatisfied with minor issues, such as a perceived lack of organization for specific groups or a hotel staff being unfriendly. A few people also felt that the service was not up to expected standards in isolated instances, and one customer noted an unexpected charge for an additional transfer.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff's kindness,... See more

Service

Clients share positive opinions on service, consistently praising the exceptional organization and attention... See more

Holidays

Users describe positive interactions with holidays, consistently reporting exceptional and memorable trips.... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report being treated... See more

Location

Reviewers express high satisfaction with the locations provided. Customers were delighted to be reacquainted... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil was our host and provided our mixed group of ten people a smooth seamless daily service accompanied by quintessential Scottish charm. Club transfers from buses to tees and storage was standard wh... See more

Company replied

Rated 5 out of 5 stars

All the courses booked were excellent, tee times correct, caddies ready and good, no snafus. Lunch provided was great with adequate limit for food. Old Course hotel was an excellent choice, great room... See more

Company replied

Rated 5 out of 5 stars

The very pleasant leadership and organizational skill of Deborah and Steve was amazing. Things operated like clockwork even though there were 40 "guests" to coordinate. Nothing to criticize but mayb... See more

Company replied

Rated 5 out of 5 stars

I've been on numerous golf trips over the years, but none were better than the one hosted by Experience Golf at St. Andrews. Not only was the golf great (including rounds at the Old Course, New Cours... See more

Company replied


Company details

  1. Tour Operator
  2. Golf Course

Written by the company

The Experience Golf guarantees tee times with luxury, fully managed tour programs across some of the most iconic and beloved golf courses in Scotland, Ireland and England, including St Andrews legendary Old Course. The Experience Golf is a long standing Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. The Experience Golf has an established partnership with St Andrews Links Trust dating back to 1995. Since we first started, we have helped thousands of golfers to create their own memories at the Home of Golf through our luxury golf vacation packages. Within our partnership, The Experience Golf has been appointed an Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. This means we are one of the very few suppliers who are able to provide guaranteed tee times for the Old Course.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

AWESOME trip to St. Andrews

We organized a trip to St. Andrews with The Experience Golf. I've been fortunate to go on a lot of top-end golf trips and this was the best of the best. First class company that organized every part of our trip -- lodging, tee times, transportation, meals, excursions, etc. Highly recommended to anyone who wants a premier, turnkey trip to Scotland.

25 June 2025
Unprompted review
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Reply from The Experience Golf

Thank you so much for taking the time to review your experience with us, Alan! We are so glad to hear it was nothing short of 5 stars and we hope to welcome you back to the fairways again in the future!

Rated 5 out of 5 stars

To be reacquainted with this great…

To be reacquainted with this great complex of courses in St Andrews...including the Old Course was special. Seaton House is an incredible hotel...the highest of high end. The rooms, bar and restaurant were all perfection. The Experience Golf team were extremely helpful and hospitable too. Obviously, the golf is truly top notch. If you need a company whose trustworthy and reliable and can book and make sure everything is taken care of, The Experience Golf promises that, and I can’t recommend them enough for your golf trip to the UK.

26 June 2025
Unprompted review
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Reply from The Experience Golf

Thank you so much for taking the time to review your experience with us Burke! We loved hosting you and we hope to welcome you back to the fairways very soon.

Rated 5 out of 5 stars

Memory of a Lifetime

I've been on numerous golf trips over the years, but none were better than the one hosted by Experience Golf at St. Andrews. Not only was the golf great (including rounds at the Old Course, New Course, Kings Barns, and Carnoustie), but so were the accommodations (with excellent meals and exceptional views at the Old Course Hotel). To top it off, we enjoyed a closing meal at a historic venue (part of St. Andrews University) and were serenaded by an incredible bagpipe band. Finally, throughout our stay, we were treated like kings, both by Experience and hotel staff. It was truly the memory of a lifetime.

13 April 2025
Unprompted review
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Reply from The Experience Golf

Thank you so much for your kind words, Tom! We're so glad to hear you had such a wonderful experience with us. We really hope to welcome you back soon.

Rated 5 out of 5 stars

The organization was first class

The organization was first class, and interaction with people from around the world with like minded love a golf was fabulous.

14 April 2025
Unprompted review
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Reply from The Experience Golf

Thank you for your kind words Fred, and we are so glad to hear your experience was nothing short of 5 stars. We hope to welcome you back to the fairways again in the future!

Rated 5 out of 5 stars

We recommend this trip!

We had a great time and The Experience was wonderful.

10 August 2025
Unprompted review
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Reply from The Experience Golf

Thank you for your kind words, Kim! We're so glad to hear your trip was nothing short of 5 stars and we hope to see you again soon.

Rated 5 out of 5 stars

They took care of everything!

This was a great experience and one I'll always remember. Their pre-set trip was great, and they were happy to work with me to customize my experience for a few additional days. Great to work with, and top notch. Can't recommend enough.

6 June 2025
Unprompted review
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Reply from The Experience Golf

Thank you for taking the time to review your experience with us, Brandon! We thoroughly enjoyed hosting you and we hope to welcome you back again soon.

Rated 5 out of 5 stars

Great service!

Great service!! All of our golfers were satisfied and enjoyed the "experience" and great service from your team!!
My only recommendation would be to add a communication channel in addition to email, probably WhatsApp, Signal or something similar.

24 August 2025
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Reply from The Experience Golf

This is so lovely to read Ricardo, and we will pass on your feedback to our wider team! We hope to welcome you back to the fairways in the future.

Rated 5 out of 5 stars

Scotland Experience

Deborah and Steven could not have been more accommodating, the absolute perfect hosts to match the iconic course we had the opportunity to play.

21 September 2025
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Reply from The Experience Golf

Thank you for your kind words, David! We'll be sure to share your feedback with our team, and so glad to hear you were so well looked after. Come back again soon!

Rated 5 out of 5 stars

Going the extra mile...

Good communication from signup to arrival day. I was delayed a day and Experience paid for a taxi from the Edinburgh Airport to St. Andrews. Deb drove me out near the Jubilee course, helped me climbed through a fence, so I could join my group on hole #12. Early to mid-morning tee times at all courses with great caddies. First Class all the way!

22 September 2025
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Reply from The Experience Golf

Thank you for taking the time to review your experience with us, Tom! We loved hosting you and your group, and we hope to welcome you back again soon.

Rated 5 out of 5 stars

Bucket List Trip

This trip, from start to finish, was exceptional! I must first commend our hosts Deb and Steve for their kindness and professionalism. They were always present, and their attention to detail for all of our activities was phenomenal. The accommodations at the Old Course hotel were superb, and the staff were wonderful. Finally, being able to play the Old Course was the basis for this trip, but all of the other courses we played (Jubilee, Dumbarnie, Carnoustie, and Kingsbarns) were wonderful, and we are so grateful that we had the opportunity to play them.

20 September 2025
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Reply from The Experience Golf

This is so lovely to hear Shirley; we are thrilled to hear your had such a memorable trip. We will pass on your kind words to Deb, Steve and the rest of the team too. Please come back soon!

Rated 5 out of 5 stars

Overall it was a wonderful experience

Overall it was a wonderful experience. Hotel and staff were fantastic, food was excellent.
Golf courses scheduled to play were perfect with the exception of Panmure. I don’t think they were accustomed to hosting a group like ours, they seemed a bit disorganized. The caddies were brought over from Carnoustie and seemed not very familiar with Panmure.
Our hosts, Deb and Steve, were just amazing. They made sure everything ran smoothly and were always present from first thing in the morning until the days anctivities were done. They were extremely accommodating.

21 September 2025
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Reply from The Experience Golf

Thank you for your kind words Rich, and we will ensure to take your feedback regarding Panmure fully onboard and get in touch with them. We'll ensure to pass on your lovely comments to the Deb, Steve and the wider team too. We hope to welcome you back to the fairways again in the future!

Rated 5 out of 5 stars

Top service

The drivers were so kind and knowledgeable. They really make it easy and treated us like kings.

29 June 2025
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Reply from The Experience Golf

This is so lovely to read Scott, and we will pass on your lovely comments to our driver team! We hope to welcome you back to the fairways again soon.

Rated 5 out of 5 stars

Five star golf experience!!

The trip was memorable; we had a wonderful time. Everyone from the Golf experience organization were first class individuals. The golf was spectacular. The travel and logistics was like clockwork. The accommodations are five star all the way.
Would highly recommend your organization to anyone who plans to golf trip to Scotland
Special kudos to Joe who went above and beyond through the whole time that he was with us.

3 August 2025
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Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Joe! We're so glad to hear your trip was nothing short of 5 stars and we hope to see you again soon.

Rated 5 out of 5 stars
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Reply from The Experience Golf

This is so lovely to hear, Bill! We take great pride in our customer service and tour offerings, please do come back again soon.

Rated 5 out of 5 stars

All details covered not a single…

All details covered not a single complaint from our party on the contrary compliments to all

26 July 2025
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Reply from The Experience Golf

Thank you for your kind words, Angel! We're so glad to hear you had a wonderful trip and we hope to welcome you back again soon.

Rated 5 out of 5 stars

Exceptional service and unforgettable experience.

Deborah and Steve were exceptional hosts for our member trip. They were extremely attentive and responsive to all individual needs throughout the group. They helped with personal transfers, updated information, changes to golf needs, or accommodations with courses. Throughout the entire trip, they worked diligently to meet the needs of our members. I cannot thank them enough for their hard work and highly recommend The Experience to deliver on your trip of a lifetime to St. Andrews.

1 October 2025
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Reply from The Experience Golf

Thank you for your kind words Ryan! We're thrilled to hear your experience was nothing short of 5 stars. We'll ensure to pass on your lovely comments to the Deb, Steve and the wider team too. We hope to welcome you back to the fairways again in the future.

Rated 5 out of 5 stars

Amy was wonderful

Amy was wonderful! Helped me find great tours, answered any questions I had in a quick time frame. Lined everything up for us. Made our experience fun and worry free!

2 September 2025
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Reply from The Experience Golf

This is so lovely to read Barb, and we will pass on your lovely comments to Amy and the rest of the team! We hope to welcome you back to the fairways again in the future.

Rated 5 out of 5 stars

Norm and Stewart were quite the…

Norm and Stewart were quite the gentlemen and very professional. We were able to leave all the details, big and small, to them and they managed our stay with precision and efficiency.
I will use The Experience for my next Scottish golf outing !

18 September 2025
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Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Eugene. We really enjoyed hosting you, and hope to welcome you back to Scotland again soon!

Rated 5 out of 5 stars

Attention to detail was superb

Attention to detail was superb - being bussed to driving range at St Andrews - all pickups on time - meal bookings - very helpful and knowledgeable drivers and Fiona had her finger on the pulse at all times - the whole crew was quite outstanding !

1 July 2025
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Reply from The Experience Golf

Thank you so much Greg, this is so lovely to hear, and we enjoyed welcoming you back to the fairways! Take care and we hope to see you again in the future.

Rated 5 out of 5 stars

Incredible EXPERIENCE!

We had a dream vacation. Wonderful accommodations, perfect planning and execution of every single detail by Deb and crew at The Experience. Every golfing day, and every tour for non-golfing partners (me!) was handled flawlessly! We had highly knowledgeable and very personable tour guides. I highly recommend The Experience!

21 September 2025
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Reply from The Experience Golf

So lovely to hear, Krista! Thank you so much for taking the time to review your recent experience with us, and we do hope to welcome you back to Scotland, or perhaps another one of our golfing locations, in the future!

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