The Epoch Times Reviews 597

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's website and product, highlighting the quality of the news and articles. Many appreciate the well-researched content, the variety of topics, and the in-depth coverage, often finding it a reliable and unbiased source of information. People also enjoy the additional features like games and puzzles, as well as the educational material. However, some people were dissatisfied with the subscription process and social media interactions. Issues included difficulties with canceling subscriptions, receiving unwanted emails despite attempts to unsubscribe, and confusion regarding different subscription types and associated charges.

What people talk about most

Website

Users describe positive interactions with the website, highlighting its clean layout, accessible writing... See more

Product

Customers consistently note positive experiences with the product. Reviewers appreciate the wide variety of... See more

Subscription

Reviewers mention ambiguous feedback about subscription. Many customers express frustration with the... See more

Social media

Clients share ambiguous opinions on social media. Many reviewers appreciate The Epoch Times' digital... See more

Quality

People report positive experiences with quality. Many customers love the paper, praising its amazing natural... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Epoch Times is Everything. They started with those awesome, extensive, fact Poster Charts which literally should be in any classroom. They didn’t have to do that. Then they proceeded with abundance of... See more

Rated 5 out of 5 stars

I like the quotes the Epoch Times compiles. It speaks with lot of my real life experiences. Other than that, the science news in mind and body pull over is amazing with dissection to get truth in caus... See more

Rated 5 out of 5 stars

Epoch Times is the best daily investigative news source that we have found. It is our "go to" source each morning and throughout the day. Easy to use and accurate information is presented in bot... See more

Rated 5 out of 5 stars

The Epoch Times vast array of well researched and enjoyable topics. As well they're done are in a responsible and ethical framework allowing for different views. Most media organisations have a low m... See more


Company details

  1. Media Company
  2. News Cooperation
  3. News Service
  4. Newspaper Distribution
  5. Newspaper Publisher

Written by the company

The Epoch Times is America’s fastest-growing independent news media. Founded in 2000, our mission is to bring you a truthful view of the world free from the influence of any government, corporation, or political party. We aim to tell you what we see, not how to think; we strive to deliver you a factual picture of reality that lets you form your own opinions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

597 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My Go-To source of unbaised, broad coverage information

I got tired of news sources that only covered certain topics, were less factual, interpreted the information, and appeared to be designed to excite the audience. Epoch Times: I appreciate having a by-line for quick info with details so I can make my own decisions. ET covers many topics and does not sugar coat nor leave out information. I appreciate ET!

10 December 2025
Rated 5 out of 5 stars

For intelligent people

I especially like the epic times for its thoroughness in departments other than hard news. I specifically use epic times for truth. I love love love the interviews with relevant people dig into a subject matter of importance.

10 December 2025
Rated 1 out of 5 stars

Don't go into the trap of Epoch Times

I already wrote a comment about my experience of ET. Today I want to add my today's experience based on an article about the meeting of European leaders on the Ukraine peace recommendations: a high number of comments were absolutely right-wing biased, just one was in favour of the European initiative to establish a fair recommendation. I gave my response on various of those comments, and they were mostly declined. I have experienced this already for quite some time and have finally given up. The Epoch Times is not neutral at all; it is a propaganda machine for all kinds of far-right followers.
This is not what I understand under Neutrality
!! It is an influential tool of the worst, because it mostly happens between the lines and only sometimes directly. What scares me is the fact that so many people obviously share the view of this newspaper. I can only warn you not to fall for their "independence coating". Their direction is clearly to the right. Think twice before you spend your money for a subscription, as I did.

16 December 2025
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear Dieter,

Thank you for taking the time to share your experience.

We understand that comment moderation can sometimes feel frustrating, especially on topics that generate strong and differing opinions. Our moderation process is guided by a set of community commenting regulations that apply equally to all viewpoints. Comments may be flagged or declined based on factors such as tone, language, or adherence to our guidelines—not on political position.

For transparency, our full commenting regulations and policies are publicly available here:
https://www.theepochtimes.com/page/commenting-regulations-and-policies

We appreciate reader engagement and encourage all participants to review these guidelines to better understand how moderation decisions are made.

Sincerely,
The Epoch Times Community Team

Rated 4 out of 5 stars

I like the stories and the facts

I like the stories and the facts.
However at times the articles would repeat itself before getting to the meet of the story.
Also my background and training says put the bottom line up front and then support the story with facts.

7 December 2025
Rated 5 out of 5 stars

Interesting, factual and timely reporting

They report on major events as well as things other outlets ignore. Love their health columns and the info on events in other countries that are seldom seen on TV. Trust them for greater accuracy than most online media.

12 December 2025
Rated 1 out of 5 stars

Easy to subscribe, hard to cancel

They make it very difficult to cancel a subscription. They even have a button you can click on to "Unsubscribe" but that just takes you to a page that says you have to actually phone them within business hours. I didn't have to call anyone to subscribe.

14 December 2025
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear Zelda,

We’re sorry for the frustration this caused, and we understand why having to call to cancel would feel inconvenient.

If you have a digital subscription, you can cancel online without calling by visiting:
www.theepochtimes.com/profile
(log in > select Manage Subscription > Cancel).

If you’d rather cancel by phone, our customer care team is available at 1-833-699-1888 during business hours. You can also submit a cancellation request by email here:
https://ept.ms/NewRequest

If you need any help with the process, please don’t hesitate to reach out.

Sincerely,
The Epoch Times Customer Service Team

Rated 5 out of 5 stars

There is so much to love about the…

There is so much to love about the Epoch Times… as a subscriber you get so much for the money. I love the health information, the games , Epoch Bright and the morning brief. I love that it is not biased and not hateful like so many others. I will be a subscriber for life.

7 December 2025

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