The Epoch Times Reviews 597

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's website and product, highlighting the quality of the news and articles. Many appreciate the well-researched content, the variety of topics, and the in-depth coverage, often finding it a reliable and unbiased source of information. People also enjoy the additional features like games and puzzles, as well as the educational material. However, some people were dissatisfied with the subscription process and social media interactions. Issues included difficulties with canceling subscriptions, receiving unwanted emails despite attempts to unsubscribe, and confusion regarding different subscription types and associated charges.

What people talk about most

Website

Users describe positive interactions with the website, highlighting its clean layout, accessible writing... See more

Product

Customers consistently note positive experiences with the product. Reviewers appreciate the wide variety of... See more

Subscription

Reviewers mention ambiguous feedback about subscription. Many customers express frustration with the... See more

Social media

Clients share ambiguous opinions on social media. Many reviewers appreciate The Epoch Times' digital... See more

Quality

People report positive experiences with quality. Many customers love the paper, praising its amazing natural... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Epoch Times is Everything. They started with those awesome, extensive, fact Poster Charts which literally should be in any classroom. They didn’t have to do that. Then they proceeded with abundance of... See more

Rated 5 out of 5 stars

I like the quotes the Epoch Times compiles. It speaks with lot of my real life experiences. Other than that, the science news in mind and body pull over is amazing with dissection to get truth in caus... See more

Rated 5 out of 5 stars

Epoch Times is the best daily investigative news source that we have found. It is our "go to" source each morning and throughout the day. Easy to use and accurate information is presented in bot... See more

Rated 5 out of 5 stars

The Epoch Times vast array of well researched and enjoyable topics. As well they're done are in a responsible and ethical framework allowing for different views. Most media organisations have a low m... See more


Company details

  1. Media Company
  2. News Cooperation
  3. News Service
  4. Newspaper Distribution
  5. Newspaper Publisher

Written by the company

The Epoch Times is America’s fastest-growing independent news media. Founded in 2000, our mission is to bring you a truthful view of the world free from the influence of any government, corporation, or political party. We aim to tell you what we see, not how to think; we strive to deliver you a factual picture of reality that lets you form your own opinions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

597 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

100% propaganda

100% propaganda. Right wing conspiracy theories and misinformation. Propaganda layered onto other propaganda. Banned in countries that require factual reporting. Read it for a week and it regurgitated far right conspiracies and misleading information.

31 January 2026
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear Thomas,

Thank you for taking the time to share your thoughts.

At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief.

We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team.

If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify.

Thank you again for engaging with us.

The Epoch Times Customer Service Team

Rated 1 out of 5 stars

I tried a trial version for $1.00

I tried a trial version for $1.00. I did not like the subscription so I cancelled on-line. Apparently that cancellation did not work. I was not informed. After that they started charging almost $20.00 month to my credit card. Horrible business practice.

Warning to those who are considering subscribing. Do not give them your credit card number!

27 January 2026
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear Reader,

We’re sorry for the frustration this caused, and we understand why having to call to cancel would feel inconvenient.

If you have a digital subscription, you can cancel online without calling by visiting:
www.theepochtimes.com/profile
(log in > select Manage Subscription > Cancel).

If you’d rather cancel by phone, our customer care team is available at 1-833-699-1888 during business hours. You can also submit a cancellation request by email here:
https://ept.ms/NewRequest

If you need any help with the process, please don’t hesitate to reach out.

Sincerely,
The Epoch Times Customer Service Team

Rated 5 out of 5 stars

Epoch Times is #1 For Truth

Epoch Times is the best daily investigative news source that we have found. It is our "go to" source each morning and throughout the day. Easy to use and accurate information is presented in both audio and print form. Their live stream and video documentaries are also valuable.

We buy gift subscriptions for our friends and family! Keep up the great work Epoch Times!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Good reads not found elsewhere.

Good reads not found elsewhere.
Not just the latest news
Not just conservative opinions,
Mind and Body,
Truth and Tradition,
Home,
Where else could one find such a variety of information to gain knowledge of the world we live in?
The Day in Photos, look forward each day to see them.
They take us away from the small speck in the space we inhabit.
If one cannot find a section that interests them, sorry, You lose.

7 January 2026
Rated 1 out of 5 stars

Its a garbage publication

Its a garbage publication - for good ,conservative news the Wall Street Journal is best . The NY Times is also a respected source but MOSt if not all the editorials in each will show political bias

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent News Coverage


The commentators are respectful of each other and the audience. No screaming, swearing, pointing fingers at specific groups. The news they report on appears to provide information down the middle and not politically motivated. I love Josh and Jon interviews and information they provide the public. I read EPOCH each day looking for the balanced news.

1 January 2026
Rated 5 out of 5 stars

I believe in the Epoch Times to get the…

I believe in the Epoch Times to get the truth out to all Canadians and Americans. I will be be reapplying soon as I’ve had health challenges since JUNE THIS YEAR BUT I see light finally happening in my heart. God Bless you all at Epoch Times. Thank you Eileen Gordon

1 January 2026
Rated 1 out of 5 stars

Epic times in anything but unbiased in…

Epic times in anything but unbiased in their reporting. they are decidedly right wing with an American bias and of course an anti Chinese agenda.
reports regularly omit or leave out alternate information, or ideas which support an opposite point of view. This is clearly evident in their Columns, where contributors often extol the one sided right wing agenda. Rarely do you see a middle ground or more left wing view. Just read pretty much any of the Conrad Black columns. I read his column on how he thought Trump was the best trades negotiator. This was around the time when he was calling for Canada to be the 51 state and calling our Prime Minister a senator. Trump imposed the largest tariffs against Canadian goods in history, and used a false narrative on cross boarder drug smuggling to justify his executive order ( which was illegal in America)Trump has repeatedly insulted Leaders around the world and let them know that they can be in his good books if they shower him with gifts and compliments. Hardly a sound negotiator... Black gave up his Canadian citizenship for a British title ( he later got his citizenship back in 2023), and spent time in US jail for Fraud and spent time in a US prison before being deported to Canada. Trump a long time friend and fellow Fraudster Pardoned Black to become his mouthpiece in Trumps behalf.
Often the comments in the view point columns are very negative, condescending, and treating to political figures and other commenters alike. Up to and including wishing political figures to be killed.
Epic times clearly has an anti china agenda as well, not that i really disagree with some of their reporting on these issues, but in terms of trade they are rarely balance. For instance they are critical of trade with China, but rarely speak on why so many companies and countries trade with China... it's all about profit margin, not patriotism. Just look around your house and take not of how much of what you own was made in China. With looming USA trade issues, Canada has little choice but to find other markets which take time, China is the next biggest market, like it or not. I would like to see articles on how Canadian companies are becoming less dependent on China, and how the difficult role of international trade can be shifted from China to somewhere else...
The effect of this type of reporting by the in my opinion is to help support the American bias, Right wing agenda and Canadian separatism, particularly in Alberta.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Variety of news and culture info

Enjoy and appreciate the actual newspaper! There is such a variety of in-depth news reports and articles so something for everyone. American thought leaders interviews are valuable sources of information.

12 December 2025
Rated 5 out of 5 stars

This is the most amazing

This is the most amazing, accurate paper out there today! I absolutely count on it for not only the most informative news, but for up to date health and home information too. Thank you for being a FANTASTIC co. even discounting my subscription a few years ago when things were tough. I will remain a loyal customer because you were loyal to me! Highest praise I can give!

10 December 2025
Rated 2 out of 5 stars

I signed up as I like the content

I signed up as I like the content. From the start I had trouble reading the articles. Several exchanges with the technical personnel who suggested various “fixes”, none of which worked. It’s a mess frankly and they seem reluctant to help.

20 December 2025
Unprompted review
The Epoch Times logo

Reply from The Epoch Times

Dear Reader,

Thank you for taking the time to share your experience. We’re sorry to hear that you’ve had ongoing trouble accessing our articles and that the troubleshooting steps so far haven’t resolved the issue.

Our goal is always to make sure subscribers can read our content without frustration, and we’re happy to continue looking into this with you. Sometimes these access issues can depend on device or browser settings, which may require a bit of back-and-forth to pinpoint.

If you’re open to it, please feel free to reach out to us again so we can take another look and assist further:

Email: https://ept.ms/NewRequest

Phone: 1-833-699-1888
Business Hours
Monday-Friday: 8 a.m. to 8 p.m. ET
Saturday-Sunday: 10 a.m. to 6 p.m. ET

We appreciate your interest in our content and hope we can help get this sorted out for you.

The Epoch Times Customer Service Team

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