Theecoshopuk Reviews 131

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Bought a KitchenAid Burr coffee grinder from Ecookshop.co.uk (Dawsons). Paid half the price than anywhere else and product arrived on time and in perfect new condition. Just great service

Rated 5 out of 5 stars

I am very happy with this purchase. I got the Planet Detox Soap Bar and the EcoLiving Wooden dish brush replacement head (which I just use on its own). Both are working really well, I do think the soa... See more

Rated 4 out of 5 stars

I really like the EcoShop products. Each one is selected to be the best for the environment that it can be, both in terms of the product itself and the packaging. Not only that but the products the... See more

Rated 1 out of 5 stars

Pleased with goods previously received, but haven’t yet received this order despite having paid for it and been asked to review it twice. Therefore, not happy this time. I went for subscription, which... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

The Eco Shop UK specialises in all things eco friendly, zero waste and cruelty-free. We aim to help rid the world of wasteful, single use every day items by bringing you the best the world has to offer in regards to eco friendly alternatives for your h...


Contact info

4.0

Great

TrustScore 4 out of 5

131 reviews

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Rated 5 out of 5 stars

Eco friendly!

Ordered plenty of eco products including reusable san pro which was cheap but great quality. Washes well and keeps its shape and comfort. Plenty of discount available. Very pleased.

18 October 2020
Unprompted review
Rated 5 out of 5 stars

There had been a bit of a mix up with…

There had been a bit of a mix up with my order, but as soon as I contacted the eco shop to let them know they sent out a new one and kept me updated on what had happened. The products were great and 5 out of 5 for customer service, particularly when things have gone a little bit awry.

18 October 2020
Rated 5 out of 5 stars

Great service

Great service - I received someone else's order in error but it was quickly resolved without question. I ordered some bulk Onya reusable bags & bread bag and am very pleased so far.

14 October 2020
Rated 5 out of 5 stars

Fantastic bread bag

Fantastic bread bag. Great quality and plenty big enough. I have a bread maker and the bag will fit two loaves in easily. Very pleased and love the fact that it was once several plastic bottles!

29 September 2020
Unprompted review
Rated 1 out of 5 stars

It is two weeks ago I ordered my items

It is two weeks ago I ordered my items. I have called in several times and sent several emails and no one is coming back to me to inform me what happened with my order.
Customer service is terrible.

16 September 2020
Unprompted review
Theecoshopuk logo

Reply from Theecoshopuk

Hey Linda, we're very sorry that we're having such serious issues with your order. Unfortunately some matters are completely out of our control. We sent a reply to your last email first thing this morning, confirming we have issued a 10% refund on your order to apologise for the inconvenience and with a full explanation of what has taken place to result in these very uncommon delays. Warm regards, Bridget

Rated 5 out of 5 stars

Quick, eco delivery and great products

Ordered some of their reusable sanitary towels and a kitchen sponge.
Everything was delivered super quickly and with recyclable packaging and the products themselves are great! I just got a few to try out for now but will definitely be buying more and other products from here in the future.

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Exactly as expected

I am very happy with this purchase. I got the Planet Detox Soap Bar and the EcoLiving Wooden dish brush replacement head (which I just use on its own). Both are working really well, I do think the soap works better with a regular sponge, but I use both depending on what I'm washing up. Zero plastic packaging and arrived after just one day!

23 July 2020
Unprompted review

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