Thecraze Reviews 

138
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, most reviewers were let down by their experience overall. Many consumers faced severe delivery delays, explaining that orders experienced extended processing times without prior notice. Shoppers frequently expressed deep frustration because customer service completely stopped responding to emails, and buyers found that there were no working phone numbers available for assistance. However, some customers also noted that their long-delayed packages eventually arrived safely after waiting for a significant period. A few reviewers mentioned finally receiving their requested items after weeks of waiting, though they observed that the overall product quality was only acceptable.

What people talk about most

Order

Users describe negative interactions with order processes, noting that prepaid items are frequently delayed... See more

Product

Consumers find product experiences to vary, with some concerns regarding delivery times after online... See more

Website

Reviewers highlight negative aspects of the website, frequently expressing deep dissatisfaction and advising... See more

Response time

Customers consistently report deep disappointment and frustration regarding response time. Consumers state... See more

Delivery service

Reviewers mention negative feedback about delivery service, noting that prepaid orders take months to arrive... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company is nothing short of a fraud. Their customer service is absolutely terrible – no one responds to emails, calls, or complaints, and when they do, they give vague excuses instead of solv... See more

Rated 1 out of 5 stars

This so called The CRAZE.in is fraud organization and and surviving on cheating people. It is my humble request to everyone not to go with this online fraud marketing team. I have decided to take nece... See more

Rated 1 out of 5 stars

This so called The CRAZE.in is fraud organization and and surviving on cheating people. It is my humble request to everyone not to go with this online fraud marketing team. I have decided to take nece... See more

Rated 1 out of 5 stars

I had ordered grip for finger protection worth 800 rs . Till date I have not received any grip , there is no number to connect to them plus there is no response also . I really don’t understand why Go... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

138 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(138)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Craze is a fraud online company ...not…

Craze is a fraud online company ...not refunding my money ...no product sent ...Its simply shameful on their part.I am surprised so many bad reviews and no legal action taken against the onlise shopping site.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Never received my order nor is there any option of communicating with them
they cut you off completely. I am convinced this is a fake website and a big scam. Money wasted.

15 November 2025
Unprompted review
Rated 1 out of 5 stars

Zero stars

Too bad zero stars isn't an option. Or else that's what I would've given. They are a fraud website. Inspite of numerous follow up emails, product which has been delayed for over a month, hasn't been delivered. Who knows if it will ever come. Apparently it came from abroad and got sent back. We haven't recieved a refund not a reply from their scam team. Please stay away and save your money.

17 February 2026
Unprompted review
Rated 4 out of 5 stars

GET MY PRODUCT AFTER 1 MONTH.

Order made 3 February 2026 I got parcel 21 march 2026. Product quality is OKAY. YOUR PATIENCE WILL HELP YOU TO GET THE PRODUCT. CRAZE DELIVERED THE PRODUCT WITHIN 6 MONTHS.

AND YES, PRODUCT QUALITY IS NOT SO SATISFYING. I ORDERED FAKE MEN CURLY HAIR.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Stay away

I ordered a cap from Thecraze.in for Rs. 1004.05, but they sent me a cheap, low-quality duplicate that is completely unwearable.
There is no return policy provided on their website, and there is no customer care contact information available to reach them. They are intentionally scamming customers by sending fake products and then cutting off all communication.
DO NOT BUY FROM THIS WEBSITE. It is a total scam. I am reporting this to the National Consumer Helpline and Cyber Crime portal. Please save your money and stay away!

21 January 2026
Unprompted review
Rated 1 out of 5 stars

fake website

fake website. i ordered sauna top and its been 2 months after full payment and didn’t receive my order.

no support team , no phone number.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

The craze.in is obviously a fraudulent…

The craze.in is obviously a fraudulent company. The products never reach us. But I am more concerned about the company which takes the payment, Glocom Exports Pvt Ltd. It is a registered company and very much active with people like Yuvraj Eswaran on the Executive Board. He features on YouTube, etc as a promising Entrepreneur. But why is he behind a bogus company? Why is no one looking into his dealings? What kind of scam is afoot? People pl add on your experiences. Let us get this company and its owners black listed.
I have been doing some research on my own and there is another site The Bling Queen which is run by these fraudsters. There might be more. People pl forward this so that others people can be cautious.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Bogus Website - thecraze.in

There is no update for my order delivery, even after the expected date of delivery. I have followed up thrice now. Based on other reviews, I am sure my money has to rest in peace. :)

7 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! placed an order with them 3 weeks ago and no updates or responses to customer support

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Craze.in is not credible and accountable to customers

I received the item I orderered for on 27 October 2025, today. ie 4 February 2026. The customer care is terrible. There is no phone number and there will be no reply to emails. So much so one feels the website is a scam and one has been cheated. Looks like many customers are sailing in the same boat and have not received their orders. Craze.in should be pulled down or shut for not being accountable. Whatever the issue, there should be transparency, proper communication and no inconvenience to the customer. Craze like any professional ecommerce firm should have a dedicated customer care helpline/ phone number. The glocom senior management are respected individuals (from their linkedin profiles) and this is how the company/ firm is run. It is quite appalling.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

These are scammers

I booked an item from them on 22.12.25.
Delivery time was given between 01.01.26 and 12.01.26.
I write 3 emails to them including obe today, but never received any feedback ir reply.
I am sure that i had been scammed.
I hope that this mail will stop some people from gettinf scammed by these people.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Theifs I ordered on the 16th December…

Theifs I ordered on the 16th December still never received my order do not trust this website they sent me on email after I complained saying that I will receive my order on the 16th January and not fruther reply. Do not trust this company at all.

16 December 2025
Unprompted review
Rated 1 out of 5 stars

This site is a SCAM

This site is a SCAM. Please don't purchase anything from here. I have not received my order, and it's now over 5 months. They have stopped responding to my email. They don't have a telephone number to reach out to.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Please don’t buy anything from them

I purchased a product from thecraze on 8 Jan 2026. No tracking code, no updates even after 5–6 days. Checked Google Shopping & Trustpilot—many users report the same. This website looks like a complete scam. Please don’t buy anything from them. 🚨

8 January 2026
Unprompted review

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