The Crate Escape Plymouth Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Dog Walker
  2. Pet Moving Service

Written by the company

We offer a professional, fully insured and friendly Dog Walking service, but also provide Pet Visits and Pet Taxi Service for other types of animal too. We have pet first aid training and are based in Roborough, however we also cover the following areas: Plympton, Crownhill, Derriford, Leigham, Southway, Woolwell, Glenholt, Belliver, Estover, Widewell, Bickleigh, Yelverton.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
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2-star
1-star

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Rated 5 out of 5 stars

From the moment I reached out

From the moment I reached out, everything was fantastic. Our nearly two-year-old Cavapoochon, who tends to be anxious around unfamiliar faces and dogs, has been thoroughly enjoying his outings with Tina. Elvis seems genuinely happy during these group walks with her and the other dogs. The walks are affordably priced, and I wholeheartedly recommend Tina. Simply outstanding!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

After searching for pet transportation…

After searching for pet transportation options for our German Shepherd's vet visits, I came across The Crate Escape. Since I don't drive and our dog is reactive, I needed someone who truly loves dogs. The Crate Escape exceeded my expectations! They provide a spacious and lovely vehicle equipped with crates or seat belt facilities. The service is hassle-free, taking us to the vet and waiting patiently for the appointment to finish. They pick us up from home and return us afterward, all at a great price. The staff is extremely polite and even kept an eye on our dog while I handled the billing at reception. It's genuinely a five-star service that I highly endorse. I'll certainly rely on them for future vet appointments!

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend Tina. She's very flexible and genuinely cares about the dogs she walks. There's lots of variation to walks and she always ensures they are as dry as possible when they are returned! My pair absolutely love her ❤️

7 August 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Tina has been the perfect match for walking our Samoyed Bolt.
It’s Bolts highlight of the day is when Tina come and picks him up, he jumps straight in the van excited for his walk with his friends.
Tina makes you feel so at ease with taking him out, sends you pictures. I know he is in safe hands.
Tina is very accommodating and reliable. Can not recommend her enough.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience each week

Tina has massively helped with my own and my dogs confidence being around other dogs. Shes always professional and has a great bond with my baby girl. it's lovely to see how confident my pooch has become around water when she was always a little nervous. 100% trust and recommend. Thank-you for all you do

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Whippet Watch

We booked The Crate Escape for daily walks for our two whippets in November so we could go on holiday, and they stayed with my mother in law . Tina came to meet us all beforehand and the dogs took to her immediately .

Whilst we were away my mother in law reported that Tina was professional , always on time , the walks were varied and she took meticulous care over our whippets . And they bonded with her really quickly . This gave us great peace of mind . One of the dogs even lost her coat ( probably deliberately ) and Tina took a lot of time and effort to retrieve it .

It was a great arrangement , and whilst we don’t live in Devon so cannot use Tina on a regular basis , we wouldn’t hesitate to recommend her to others and will no doubt request the same arrangement again for our next holiday.

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing from first contact

Amazing from first contact. We have a nearly 2 year old cavapoochon who is extremely nervous of new people and other dogs. Elvis has been loving his walks with tina and other dogs on there group walks, I generally believe my little pup is smiling.
The walks are also very well priced & I can’t recommend tina enough. Just amazing

18 November 2022
Unprompted review
Rated 5 out of 5 stars

Great dog walking service

Great dog walking service, Jarvis our 3 year old Labrador is full of energy and loves chasing the ball which Tina is more than happy to do for him.He also loves the attention and head rubs Tina so lovingly gives him. Would highly recommend.

12 November 2022
Unprompted review
Rated 5 out of 5 stars

Brian absolutely loves Tina is always…

Brian absolutely loves Tina is always excited to see her and go walking. Tina is very patient and good with him and always gives me feedback on how his walk went as he is inconsistent in his behaviour. I would highly recommend her to anyone .

15 November 2022
Unprompted review
The Crate Escape Plymouth logo

Reply from The Crate Escape Plymouth

Thank you for your lovely comments, I adore Brian as you know. Appreciate your feedback xx

Rated 5 out of 5 stars

Best dog walker/boarding I have used in 2.5 years

Best dog walker we have had my dog trusts and loves them
The walks are amazing you get to know where they have walked and the distance you can even see little videos of where they have been and the friends they make
Honestly the best experience I even give my key safe so they can come and go with my dog fur to my poor health so they really do worth with you and your fur babies
100% recommend
Go and check out there Facebook page to see where your dogs will go and how we'll behaved they are because they trust there walker

Thank you so much Tina
Regards
Michelle

14 November 2022
Unprompted review
The Crate Escape Plymouth logo

Reply from The Crate Escape Plymouth

Thank you so much for your time taking the time to write such lovely comments. I'm so glad Rolo is happy, and in return you're happy. Always a pleasure x

Rated 5 out of 5 stars

Have used the crate escape after…

Have used the crate escape after searching for pet taxi services for our German Shepard vet trips as I don’t drive, normal taxi wouldn’t take her and as she’s a reactive dog I needed someone who has a passion for dogs to take me. The crate escape has more then came through, lovely spacious vehicle with crates or seat belt facility, no hassle service to the vet and back, and happily waits for appointment to finish . Pick up from home and return after, brilliant value service and very polite, happy to watch our dog while I went to reception to settle the bill, honestly all round 5 star service that I highly recommend , will definitely use for future appointments :)

30 September 2022
Unprompted review
Rated 5 out of 5 stars

5 Star service brilliant service

5 Star service brilliant service. Always on time for the vet visits ive no idea what i would have done had it not been for Tinas wonderful service. Narla loves seeing Tina as well.

30 September 2022
Unprompted review
The Crate Escape Plymouth logo

Reply from The Crate Escape Plymouth

Aww Thank you so much for your kind comments. It’s been lovely to be able to help you and Narla, a real pleasure! X

Rated 5 out of 5 stars

Great dog walker

Gigi looks forward to her walks with Tina and socialising with other dogs, she always comes back happy and looks forward to going again! Thanks Tina, great service, professional and highly recommended.

9 August 2022
Unprompted review
The Crate Escape Plymouth logo

Reply from The Crate Escape Plymouth

Thank you for taking the time to write a review, it means a lot. GiGi is a real
Credit to you, she’s a beautiful little soul xx 🐾

Rated 5 out of 5 stars

The crate escape are absolutely…

The crate escape are absolutely fabulous! My dog loves to go out with Tina and the other dogs,I would recommend them to anyone they are a great team!

7 August 2022
Unprompted review
The Crate Escape Plymouth logo

Reply from The Crate Escape Plymouth

Thank you 😊 Pops is an absolute delight xx

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