While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
A DEFRA licensed professional and empathetic pet services solution making sure your pets are well cared for and travel in comfort. We provide pet transport for dogs, cats and rabbits within the UK mainland. We hold a DEFRA Type 2 Animal Transporter Authorisation. Our van is fully insulated and ventilated for your pet's comfort. It has 5 custom built cages with escape hatches and non-slip flooring, as well as comfortable bedding. Great if you are moving house and need to transport your pet somewhere in the UK. Or perhaps your adopting a rescue animal and need help picking it up. Maybe you just need to get your pet to the local vet, dog park, or groomers. Based in Kington, Herefordshire, we're well placed for Wales, the South West, North West and West Midlands. However, we also travel all over England and Scotland so cover most of the UK. We also offer Doggy Days Out in Wales and nearby counties. As well as pet sitting and dog walking in and around Kington, Herefordshire. Fully insured and DBS checked & pet first aid certified. With many years experience with dogs and cats, you can rely on us.
19 The Crescent, HR5 3AS, Kington, United Kingdom
4.6
19 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We trusted Anne with our new Labrador puppy and a long journey .. I cannot fault the service. She was totally professional and super friendly. It means a great deal to find a business that does exactly what they offer and then delivers far more.. and a safe and happy puppy. Thank you! Jo & Annie Baker & Lili the puppy 🙏
Reply from MuttMeisters
Thank you so much for your kind words. It was an absolute pleasure. Lilie is adorable.
Anne is so good with my 2!
She’s a busy lady but still reliable and if ever she needed to slightly adapt times she communicates it well and makes up for it
Better yet my reactive dog seems to be in a much better place after just a week of shortish walks with her!
I honestly wondered if I’d not looked properly and he was a different dog! :-)
Recommended
Reply from MuttMeisters
Thank you so much for the feedback. Its good to hear Yo Yo has improved. He was very responsive. It was a pleasure walking them both.
Anne helped in a very complicated transportation of both mine and another rescue dog from Turkey to Wales and Scotland, communication was absolutely amazing, She collected the other dog travelling with ours and was dropped happy and Safe to his new home in Scotland. 💕
Reply from MuttMeisters
Thank you so much for the feedback I really appreciate it. I hope Caesar is settled in nicely. It was a very long day for both dogs.
Anne is a wonderful lady. I’m glad in my search of a pet travel service I came across Muttmeisters. Anne is reliable and caring. She dedicated her whole day ( and it was a long day ) to bringing our new little kitten from Scotland down to Norfolk. We were able to track the journey which was great and were given updates throughout the day on the journey and how the kitten was doing.
I would highly recommend Anne to anyone, I felt at ease with the whole process straight away and knew I was in good hands and our little kitten as well.
Reply from MuttMeisters
Thank you for your kind words and positive feedback, I really appreciate it. It was a pleasure to transport your kitten - sne was as good as gold the whole way, I didn't hear a peep out of her. I hope she's settled in with your family and other cats already. She's a beautiful little thing and it was my pleasure to bring her to you.
What a lovely lady Anne is, nothing was to much trouble for her. Anne transported Amalie to her new home on behalf of our rescue Sibiu Dogs Angels. The adopter was able to track Amalies journey thanks to Anne. I would highly recommend this company and will use again. Thankyou Anne for your kindness and very professional service. X
Reply from MuttMeisters
Wow, thank you so much for your review I really appreciate it. Amalie was a dream passenger, she was so was so good. It was a pleasure.
This service and Ann are just incredible. She picked up my two dogs and from begging to end the process was seamless for not only my beloved dogs but myself. I cannot recommend MuttMeisters enough.
Reply from MuttMeisters
Thank you so much for the positive feedback. I really appreciate it.
The level of service from Anne at Muttmeisters has been exceptional. Collected 2 Toy poodles for me . Lovely friendly and super caring to the puppies . The process was very simple , and will definitely use her again in the future . Carnt recommended her highly enough .
Reply from MuttMeisters
It was my absolute pleasure to bring your two bundles of fleecy fluff to you. They are certainly characters and so adorable. I am sure they will bring you years of joy. And thanks again for the tulips, that was a lovely gesture.
We recently had several of our dogs transported hundreds of miles by Anne and the service was great throughout. We were kept up-to-date on arrival times, the vehicle was squeaky clean and the different sized compartments and bedding worked well for our dogs. Anne is reliable, punctual and caring so we couldn’t have asked for more.
Reply from MuttMeisters
Thank you so much for the fabulous review, we really appreciate it. It was our pleasure to transport your 3 dogs. I'm glad you liked the service.
Anne and Muttmeisters have been honestly wonderful, ferrying our very old mastiff from England to Wales for Christmas she was professional and friendly and made sure Fagan would be comfortable in the transport even suggesting thermal blankets and ways to make him have the most stress free time. Muttmeisters communicated with us throughout the process and we are very lucky to have found a pet transport company that is reliable professional and who care for our pet as much as we do. Thank you Anne.
Reply from MuttMeisters
Thank you for the fantastic feedback, we really appreciate it. It was a pleasure to transport Fagan for his Christmas holiday in Wales!
⭐️⭐️⭐️⭐️⭐️ A Stress-Free Journey for Copper!
We recently used MuttMeisters Pet Transport to move our dog, Copper, and we couldn't be happier with the service. From start to finish, the entire process was professional, organised, and truly focused on Copper's well-being, "The communication was outstanding; we received photo updates every few hours,
Ann was incredibly caring and clearly passionate about animals. They made sure Copper was comfortable, had regular breaks, and plenty of water throughout the journey.
When Copper arrived, he was clearly not stressed, which is the best indicator of a positive transport experience. We highly recommend MuttMeisters to anyone needing safe, reliable, and compassionate pet transport. Thank you for taking such wonderful care of our boy!
Reply from MuttMeisters
Thank you for the fantastic feedback, we're pleased you were pleased with the service. It was an absolute pleasure to transport your little pup on his 5 hour journey and he was good as gold throughout the trip. We also thank you for the lovely gift which was unexpected and really heartwarming. We're hope you will have lots of happy years with your new dog.
Anne from Muttmeisters was a pleasure to deal with from the first phone call with my wife. She couldn’t do enough for us she stayed on the phone and helped us complete the form.
When she picked up Pip a few days later she was so kind and helpful during the handover.
She kept us updated during her journey to Kent from south wales.
My parents also commented on how nice Anne was and how she kept them updated on her and pips journey.
If anyone ever needs to move a beloved pet across the country you can’t do any better than Anne at MUttmeisters.
10/10 first class.
Thank you Anne.
Paul and amy.
Reply from MuttMeisters
Wow, thank you so much, what a glowing review, we really appreciate it. Pip was so adorable, such a happy chap and so friendly. It was my pleasure to transport him to his new home.
Honestly excellent pet courier service.
Tailored to suit my last minute emergency needs.
Honestly, highly recommended.
Professional and empathetic.
5 star service without a doubt. Will be using again if needed for sure!
Reply from MuttMeisters
Thank you so much for the fantastic review, we really appreciate it. It was our utmost pleasure transporting the gorgeous Enzo, he was as good as gold.
Would most certainty recommend Anne's pet transport service- MUTTMEISTERS
Being a very knowledgeable dog owner herself Anne takes very good care of her furry charges.Nothing is too much trouble, updates en route and very comfortable travel from A - B.
Thank you.
.
Reply from MuttMeisters
Thank you so much for the positive feedback and for your generous hospitality when I arrived. It was a pleasure to bring your new German Shepherd to you, he is adorable! I hope he brings you years of pleasure.
Anne is a lovely lady and a real animal lover - she is professional and keeps you up to date throughout the journey
Anne transferred Louie, a young French Bulldog for our rescue from Liverpool to Glasgow. Louie arrived very happy and was not at all stressed from the lengthy journey.
The van was very clean and spacious
Her prices are amazing considering the time she was on the road and the distance covered.
We would definitely recommend Anne and Muttmeisters to anyone and I wouldn't hesitate to use again.
Reply from MuttMeisters
Thank you for the fabulous feedback, we really appreciate it. It was indeed our pleasure to transport the lovable Louie to his new home.
Booking my new dogs transport was a simple process and I felt confident that Muttmeisters had the required expertise for the job and had fully considered my dogs health and safety during the journey. Communication throughout was excellent, I knew when my dog started his journey and an approximate ETA. Anne cared about my dog and was very good even though he has had a difficult past and is very frightened of people and changes to his life. Yogi was handled compassionately. The price was also very competitive and saved me the journey, which meant my time was free for my other dogs. I would recommend this service.
Reply from MuttMeisters
Thank you for the fabulous review, we're really pleased you were happy with the service. It was our pleasure to bring Yogi to you - he'll love it there!
Anne transported our sensitive Bengal cat on a 5+ hour journey (house move). She put our minds at ease explaining how she would check on him throughout the trip. Her caring nature towards him was commendable. He arrived very happy and none the worst for his trip.
The van was very clean, spacious and sanitised for the trip.
Would definitely recommend Muttmeisters to anyone and if necessary, I wouldn't hesitate to use again.
Reply from MuttMeisters
Thank you so much for the positive feedback, and also for your hospitality before the long drive back. I'm glad that your beautiful cat has settled in to his new home.
Highly recommend Muttmeisters.Anne delivered my dachshund fresh and happy to me after a long journey from Kettering to Hereford.
Anne an experienced dog handler,lovely lady.
Highly recommend her services.
Reply from MuttMeisters
Thank you so much for the feedback, I really appreciate it. It was indeed my pleasure to transport your cute little dog and I'm glad she's settled in to her new home with her new buddy.
I would highly recommend this service. My dog settled quickly in the well equipped cool comfortable van. We had a wonderful walk on the beach . Anne was very knowledgeable and friendly. A very pleasant day out.
Reply from MuttMeisters
Thank you for the positive feedback, we really appreciate it. It was indeed our pleasure!
Very professional, very knowledgeable, Our GSD does not take to many people but seemed more than happy with Muttmeisters, would recommend with no hesitation
Reply from MuttMeisters
Thank you for the positive feedback. We loved sitting your huge German Shepherd, he truly is a magnificent dog!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
