My first order with the CPAP Store was for nasal pillows for my ResMed Airsense mask. They were literally the exact same Brevida brand I have purchased from my medical supplies retail store but at 1/2... See more
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Contact info
5433 152 St #103, V3S 5A5, Surrey, Canada
- +1 888-965-7655
- info@thecpapstore.ca
- thecpapstore.ca
Replied to 50% of negative reviews
Typically replies within 24 hours
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Great company to deal with real quality
I purchased a full setup for my dreamstation 2, headgear elbow and cushion for a third of the price as my local sleep clinic and it was authentic ResMed airtight no leaks very easy company to deal with will definitely purchase again. In the past I have been buying knock off stuff online to save money and every time I do the elbows leak and I'm not getting a good sleep it is very refreshing to do with this company as they have 100% quality products
Excellent courteous customer service and fast shipping. Could use better packaging.
Shopping at The CPAP Store has been a great experience for me. I've been relying on them for a couple of years now for various CPAP supplies.
Their prices are a lot lower than some local resellers in Ottawa, sometimes less than half. And they're the exact products from reputable manufacturers. Their catalogue is very complete and I like that they sell other accessories.
I recently purchased a BiLevel CPAP machine from them. And they courteously sent an email before processing the order. They wanted to ensure that I was getting the right type of BiLevel CPAP machine by asking for documentation and confirming the type of machine I needed.
The shipment was fast; they shipped as soon as they got my confirmation. It took two business days to arrive in the mail, which was very quick. Their offices are in Canada, unlike other suppliers that claim to be Canadian but run their business from the US.
My only qualm is that they ship masks in a regular padded envelope rather than a box. These are very fragile. And the postmen tend to just squeeze the parcel into the mailbox, potentially damaging the product.
Order of CPAP masks
We ordered CPAP masks. Really good prices and very responsive customer service. Delivery was prompt as well - we are delighted customers!
I found a Canadian company to get my…
I found a Canadian company to get my CPAP supplies and was so excited to place my first order.
Great experience, product arrived very fast and was exactly the same as what I expected. Would and will definitely order from this Canadian company again.❤️
price was much better
The price was much better than what I have been enduring. The service was very fast and complete I will be using The CPAP Store again for my supplies.
IT WAS GREAT AS I HAD THE CORRECT # TO…
IT WAS GREAT AS I HAD THE CORRECT # TO USE TO GET THE CORRECT PRODUCT FOR ORDER
Easy to order and shipped to Ottawa
Easy to order and shipped to Ottawa. Received quicker than I expected. Love all the reviews of masks, machines etc by the young man on You Tube. Thanks The CPAP Store.
Easy to navigate website and quick…
Easy to navigate website and quick shipping
100% satisfied
Fair pricing. Quick shipping. trouble free transaction.
100% satisfied
Very good webpage and deliveyr was…
Very good webpage and delivery was quick and on time. Excellent prices compared to other options.
Great service and prices
Order of cpap
Easy ordering. Great pricing and fast shipping by Canada post
Thank you for an outlet company that gives a better and less costly for cpap.
I needed a new C Pap mask
I needed a new C Pap mask, and as we all know, they are VERY pricey! I found one here, for probably as much as $50 less than everywhere else, plus I was able to buy some C Pap wipes, and soap and that put me at the $150 or more needed for free shipping, and I needed all these things anyway, and they were very reasonable priced! I am so impressed!! So easy, too, filled out the form, paid, and shipped to me all neatly packed and received !!
Authentic ResMed product at 50% of the…
Authentic ResMed product at 50% of the cost of the same items at my local store. Fast delivery. Will definately use this company for all of my CPAP equipment replacement needs.
Easy to talk to.
They were willing to talk to me and help me with my purchase. I had trouble with one item and they helped me with that.
ResMed AirSense 10 at The CPAP Store
After 10 years, I finally decided it was time to replace my ResMed AirSense 10 Elite. Shopping online, I realized that The CPAP Store offered a ResMed AirSense 10 with AutoSet and ClimateLineAir hose at less than 50% the price my local clinic quoted. My order was placed easily online with The CPAP Store and it arrived correctly and quickly, and the new machine is fantastic. This is the second time I have shopped at The CPAP Store, and both transactions were conducted in a highly satisfactory manner. They have made a lifelong customer of me.
Keith
Excellent!
Quick and easy.
Even when I goofed on my details, they responded and remediated quickly
Evidently very customer-focused
I was looking for a micro CPAP set up…
I was looking for a micro CPAP set up and power system from remote wilderness trips. The store had exactly the right bundles I needed, everything shipped promptly. One item was missing from my shipment and staff corrected the problem immediately. Hassle free shopping! Thank you.
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