Since picking up the phone to CPA the experience has been fabulous. I have dealt directly with Simon Raphael, he is definitely a dying breed of Salesman that does what he says he is going to do. Simon... See more
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I would just like to say, what a great service we receive from Simon and the back office team. Nothing is ever too much trouble and their help and knowledge is second to none. Mick The Plumbing &... See more
Paul was incredibly efficient, the application process was very straightforward and dealt with in a few days. Such a relief as I had heard this can be difficult. Highly recommend CPA
Dealt with a lady called Monica at the Head Office who answered the phone and proceeded to resolve my whole query from start to finishincluding the reissue of my policy and guidance on what to do next... See more
Company details
Written by the company
Consumers and CPA members benefit from Insurance Backed Guarantees, Deposit Protection Schemes and ongoing member assessments to guarantee quality service.
Contact info
CPA House, 11 Northbridge Street, SG17 5DQ, Shefford, United Kingdom
- thecpa.co.uk
Great Service
I would just like to say, what a great service we receive from Simon and the back office team. Nothing is ever too much trouble and their help and knowledge is second to none.
Mick
The Plumbing & Heating Company (East Midlands) Ltd
Outstanding service from Simon.
Since picking up the phone to CPA the experience has been fabulous. I have dealt directly with Simon Raphael, he is definitely a dying breed of Salesman that does what he says he is going to do. Simon dealt with the whole application process for me, all I had to do was check and sign off, everything was explained clearly for me, I can highly recommend CPA and Simon.
Paul was incredibly efficient
Paul was incredibly efficient, the application process was very straightforward and dealt with in a few days.
Such a relief as I had heard this can be difficult.
Highly recommend CPA
excellent service very helpful was paul
excellent service very helpful was paul
Dealt with a lady called Monica…..
Dealt with a lady called Monica at the Head Office who answered the phone and proceeded to resolve my whole query from start to finishincluding the reissue of my policy and guidance on what to do next if necessary. This was the height of customer service not moving me onto somewhere / someone else or referring me to fill in form. I would reccommend this org just on that single experience.
The communication and customer service…
The communication and customer service have been second to none.
The process was quick and efficient, and I found that opting for the five-year membership makes your service extremely competitive and well worth the money.
Outstanding service from Tim at (CPA)…
Outstanding service from Tim at (CPA) dealing with our application incredibly quickly for a deadline that couldn't be missed.
Super communicative and highly recommended.
Thanks again Tim
Great service
To anybody who’s looking to join this company I would highly recommend them, they are fast and efficient and I was up and running in the same day. Thank you for all your help.
Excellent experience
From start to finish, Ive had a fab experience. Paul was extremely helpful and I really appreciate his professionalism.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Outstanding service from Simon at the Consumer Protection Association (CPA)
Simon dealt with our application incredibly quickly and efficiently. From start to finish, he was super communicative, genuinely lovely to deal with, and extremely informative throughout the whole process.
Any questions we had were answered promptly and clearly, and the turnaround time was far quicker than expected. The level of support made the entire process smooth and stress-free.
A huge thank you to Simon — excellent service and highly recommended.
— Net Facilities
Helpful and really simple process
Honestly it was such an easy experience to get set up, with Paul doing the majority of the leg work for us. Kept us informed and made it a really simple process for us. Thank-you!
Great communication and service.
Paul was fantastic with great communication and speedy responses.
Fantastic service
Fantastic service. Paul made the application process easy and explained it every step of the way. Really great communication, highly recommend.
Paul was very helpful and fast…
Paul was very helpful and fast communication really recommend
CPA - outstanding service.
CPA have been brilliant. They have been really helpful and have moved quickly and efficiently, providing an outstanding service. Cannot recommend them highly enough. Thank you.
First Class Service
what a thoroughly professional experience, from first contact with Simon, to all the staff processing our application, well done to everyone involved.
Excellent Service/ Great communication…
Excellent Service/ Great communication .
I recently used CPA and the service from Simeon was excellent. He described the whole process and had communicated several times throughout the process.
if you are having a difficult time with any part of the process the company is very easy to contact and will help you out. stress free and a great service. would highly recommend .
Simon @ the CPA has went above and…
Simon @ the CPA has went above and beyond again with the support continually provided
Great Service from Paul
Great Service from Paul, He is really helpful and the scheme is amazing
--UPDATE!!!
I really cannot praise Paul enough, He's so efficient and helpful, the CPA is so impressive!
Great to deal with CPA
Great to deal with CPA. They swiftly dealt with our membership. Paul Mould answered all the questions and responded quickly, slick and easy process.
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