The Cornish Pasty Store Reviews 

544
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and authentic products, often describing them as high quality and reminiscent of traditional offerings. Many people highlight the excellent service and straightforward ordering process, noting the wide variety of choices available. Reviewers frequently commend the efficient and well-packaged deliveries, with items often arriving frozen and on time. However, some customers also noted issues with delivery, where products arrived late, defrosted, or melted, sometimes due to extended transit times or inadequate packaging. Additionally, a few other people also felt that the product quality was inconsistent, citing rubbery or hard pastry, poor flavor, or excessive gristle in the filling.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many describing the pasties as delicious,... See more

Quality

People report positive experiences with quality, consistently praising the delicious taste and succulent... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and efficient delivery, often... See more

Order

Users describe positive interactions with order, highlighting simple ordering processes, easy checkout, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its first-class quality,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Your staff are excellent and couldn't be more helpful. Your Prima pasties are great, just like I remember them when growing up in Cornwall. Unfortunately, you are let down by the delivery company w... See more

Company replied

Rated 5 out of 5 stars

First class service from this company, delivered on time by the APC. Beautiful succulent pastys, and always consistent with their quality, I always order 12 at a time as I absolutely love them and n... See more

Rated 5 out of 5 stars

Professional from beginning to end of my order and delivery. Tasted the Berryman's on day of arrival. Saving the rest for my 85th birthday next week to share with close friends of similar age! Delig... See more

Rated 5 out of 5 stars

2nd time ofordering .. faboulous service. St Agnes Bakery make such delicious pasties, always a reminder of special yearly holidays in our fave place. Didnt come with the "St Agnes Bakery" paper bag... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

Your favourite Cornish pasties, all in one place 📍 Sent ‘dreckly from the heart of Cornwall 🌊


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

544 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(544)

150 reviews in the last 12 months

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Rated 5 out of 5 stars

A Truly Great Cornish Traditional Pasty!

Professional from beginning to end of my order and delivery. Tasted the Berryman's on day of arrival. Saving the rest for my 85th birthday next week to share with close friends of similar age!
Delighted with the one pasty tasted so far. Thank you from an elderly Cornishman now in rural Warwickshire after a career in the city!

1 July 2026
Unprompted review
Rated 4 out of 5 stars

Confused over mixed content and poor communication

The pasties I purchased were delivered fast and efficient and on time and very well packed and I would have given 5 stars but for 1 problem
I ordered 3 different types / filling to the pasties and they arrived in separate blue bags / but there is nothing to tell which ones are which

I connected with their online help line bug despite 3 times all I got was they were busy and after almost 2 hours I gave up

I suggest a label on each bag stating what the contents are…

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience ordering from the…

Fantastic experience ordering from the cornish pasty store, orderimg was easy delivery was great products were amazing ,
Ordered as a thank you gift for my uncle and aunt and they enjoyed there cornish hamper

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Spot On

I had 12 vegan pasties delivered and they arrived on time and packaged in a suitable way for frozen food-this was in the heatwave so essential to get that right! Also, they are SO good. Flavour and texture are perfect and, unlike a lot of other pasties, there’s a good balance of filling to pastry. Love them.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Perfect pasties

It’s not east to find really nice gluten free items bread and pastry often have an unpleasant texture. These pasties were perfect. They had lovely crisp pastry and a super spicy filling. I cooked them for a picnic and everyone was delighted as we had them warm. Perfect for a Summer evening.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent next day service

Excellent next day service. The Pasties arrived well packaged and undamaged. I put some straight in the oven and they were amazing.
Already planning my next order.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Love this outlet

Love this outlet. Bought some Prima pasties and can confirm they are the absolute best cornish pasties we have tasted. Will order more soon. They were delivered within 24 hours overnight. So impressed 👏

14 May 2026
Unprompted review
Rated 4 out of 5 stars

We had two deliveries

We had two deliveries, one from the Cornish oven, which we did not rate very highly due to the meat being chunks, but in fairness that was not how i rememebr the pasties from when we used to sell them in our shop, but then we had another order from Prima bakeries which were far better in our opnion, The meat was minced how it should be and how i remember ours were when we sold them, so far every recipe we have tried from Prima has been good, the pepper steak pasties so far are my favourite

25 May 2026
Unprompted review
Rated 5 out of 5 stars

As usual the pasties were great

As usual the pasties were great. I had an issue with the delivery company APC used by The Cornish Pastie store in that they delivered my pasties 24 hours late and they had defrosted and were ruined. A quick phone call to the Cornish Pastie Company and the issue was resolved straight away. They delivered another order this time using Royal Mail as opposed to APC. Fantastic customer service on the part of the Cornish Pastie company and No points to APC who really weren't interested. I have been a customer of the pastie company for a few years now and this was the first time I had a delivery problem. I will continue to order more pasties from these folks.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy any pasty’s from this…

Don’t buy any pasty’s from this supplier. Their chosen delivery company APC DO NOT delivery the next day. They are sending frozen goods and they must be kept frozen otherwise they will perish. I’ve had several orders where the delivery has been delayed by two to four days. I emailed customer services several times asking for help/refund/replacement the last time it happened but they ignore my requests. So be warned

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I often order frozen pasties from The Cornish Pasty Store and they are always delicious. My latest order the courier was poor keeping the pasties in transit for 48 hours not the usual 24 or less. I contacted the store (James) who agreed this was to long and without hesitation arranged a fresh replacement order. A fine example of outstanding service 👏🏻👏🏻

14 May 2026
Unprompted review

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