Your staff are excellent and couldn't be more helpful. Your Prima pasties are great, just like I remember them when growing up in Cornwall. Unfortunately, you are let down by the delivery company w... See more
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Your favourite Cornish pasties, all in one place 📍 Sent ‘dreckly from the heart of Cornwall 🌊
The Cornish Pasty Store Barncoose Industrial Estate. Cornwall, TR15 3RQ, Redruth, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 2 weeks
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Delayed delivery with my order... courier problems.
However one email and a replacement order sent out at a time I knew I'd be around, this time courier was punctual.
Returning customer and the quality is 100% reliable and super tasty.
My Pasties were well packaged and arrived slightly earlier than expected which was great and the pastys are delicious and made in the traditional Cornish way .
Excellent next day service. The Pasties arrived well packaged and undamaged. I put some straight in the oven and they were amazing.
Already planning my next order.
Beautiful Traditional steak pastys full of flavour and delicious taste, brought back fond memories of my time in Cornwall.
They were delivered on time and excellent customer service, will definitely be buying from again soon.
Five stars from me.
Love this outlet. Bought some Prima pasties and can confirm they are the absolute best cornish pasties we have tasted. Will order more soon. They were delivered within 24 hours overnight. So impressed 👏
We had two deliveries, one from the Cornish oven, which we did not rate very highly due to the meat being chunks, but in fairness that was not how i rememebr the pasties from when we used to sell them in our shop, but then we had another order from Prima bakeries which were far better in our opnion, The meat was minced how it should be and how i remember ours were when we sold them, so far every recipe we have tried from Prima has been good, the pepper steak pasties so far are my favourite
Bought the St Agnes Steak pasty’s as a gift for someone who grew up in Cornwall. He said they are perfect.
Delivered in the time specified, to a remote Welsh village!
Very happy with purchase.
As usual the pasties were great. I had an issue with the delivery company APC used by The Cornish Pastie store in that they delivered my pasties 24 hours late and they had defrosted and were ruined. A quick phone call to the Cornish Pastie Company and the issue was resolved straight away. They delivered another order this time using Royal Mail as opposed to APC. Fantastic customer service on the part of the Cornish Pastie company and No points to APC who really weren't interested. I have been a customer of the pastie company for a few years now and this was the first time I had a delivery problem. I will continue to order more pasties from these folks.
Don’t buy any pasty’s from this supplier. Their chosen delivery company APC DO NOT delivery the next day. They are sending frozen goods and they must be kept frozen otherwise they will perish. I’ve had several orders where the delivery has been delayed by two to four days. I emailed customer services several times asking for help/refund/replacement the last time it happened but they ignore my requests. So be warned
I often order frozen pasties from The Cornish Pasty Store and they are always delicious. My latest order the courier was poor keeping the pasties in transit for 48 hours not the usual 24 or less. I contacted the store (James) who agreed this was to long and without hesitation arranged a fresh replacement order. A fine example of outstanding service 👏🏻👏🏻
Received a time slot on the morning of chosen delivery day and received exactly what I ordered. Packaged well and kept frozen. This is my second order from this company. Went for original and flaky pasties, and a small cream tea of scones, all lovely. Frozen pasties say to oven cook but tried mine in air fryer and was lovely.
Great service delivery well within the timeframe stated.The pies were as tasty as I thought they would be would recommend them
Timely efficient service and a delicious end product
Just like the pasties when I lived in Cornwall.
Placed the order on a Thursday and the box arrived on the following Tuesday, completely rotten. Two boxes of dough mush and brown liquid that stinks, sat at the couriers for 5 days. Customer services not replying.
These are the worst cornish pastys I have ever come across. I chose St.Agnes ones as I have had the real deal in St. Agnes itself, they were gorgious. These are a very poor imitation!
Ease of ordering and delivery choice.
Have been buying pasties from Cornish pasty store for a number of years.
We love both Cornish oven pasties and Prima Pasties.
The others may also be as good but we have stuck with the ones we know and like.
We always send them to our son in law for his birthday. It has become a tradition.He lives them as well.
Order the gluten free pasties for my husband's birthday.
They were just like we used to have when we were on holiday in Cornwall. Bought back a lot of memories, tasted just like they did years ago. Even the gluten free pastry was really good. Ordered last week and choose delivery date came early the morning i wanted them for. Great company.
Great pasties from Prima Bakery via Cornish Pasty Store. We chose next day delivery and they arrived the following morning, frozen and ready to cook for lunch that day. Will be ordering more!
Unfortunately the goods I ordered for delivery on Friday did not arrive, nor were they delivered today as notified by the couriers who this evening changed the delivery date to Monday!
Presumably by then they may pose a health hazard. Or is this delivery dreckly?
My wife has been longing for a gluten free Cornish pastie for a long time. We ordered a supply using the easy to use website and received our order on the day we specified. Superb service! More importantly my wife was delighted how tasty they are! We will definitely order more of them with other gluten free options from this wonderful supplier. Thank you so much.
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