Extremely poor service. The do not follow their own written policy and keep on asking the same thing again and again day after day even after providing the details. Delivering wrong product which ha... See more
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See what reviewers are saying
I had ordered a case for my mobile from the official website. Following the order it took them 10-15 days to process the order and further 9 days to ship it. Also while I tried contacting the customer... See more
I ordered a Samsung Galaxy F36 phone case from Case Company, but they sent me a Samsung Galaxy M56 case instead. I contacted their customer support by email and WhatsApp and provided details ab... See more
Ordered a phone case and paid as there is no COD. Received an order confirmation but nothing thereafter. Tried calling and exchanged messages with the chatbot but there was no resolution. The email g... See more
Company details
Written by the company
India's Largest online store dedicated to Mobile Phone Covers with huge collection of Exclusive Designs for 300+ Mobile Phone Models.
Contact info
T-1 Manish Chamber-3 LSC Market Dwarka Sector-12 New Delhi - 110075, 110075, New Delhi, India
- 8860851817
- support@thecasecompany.in
- thecasecompany.in
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The website is full of lies
The website is full of lies. The delivery will take minimum 15-30 days. In the website cancellation policy is within 24 hrs, but according to them it’s only 1 hour
Fraud website. Scam company!!
This so called company is nothing but fraud. Have ordered a phonecase from this website as a gift but never received neither the product nor delivery updates.
Pls don’t buy anything from this fraudulent website. This is scam. Utter Waste of money!!
Fraud company
It is a fraud company. I had ordered on 22nd November, it has been more than 10 days and there is no response to it. They don't pick up the call or respond to email.
Worst site ever..
Worst site ever... It's been 15 days and there is no update on my order nor did they respond to mails msgs and there number is switched off. Pathetic way to deal with customers
Lost my money.. Dont say i dint warn you
Wish i read the reviews from trust pilot rather than judge me.
I ordered a case and pop slider for 600rs. And the order was prepaid. No details regarding shipping were sent to me. I kept sending emails and messages through instagram. They kept on deleting my comments. Wish the worst on them. Please dont buy. I wish we could collectively complain against this scam legally.
The reviews on judge looks unauthentic. The ads looked attractive and i fell for it. You could see the difference in number of comments and the ones that actually show up on the post. They keep on deleting comments rather than rectifying the issue.
Worst ever experience they are not…
Worst ever experience they are not responding at all they haven't shipped any item they are having all fake reviews in Google and Instagram as well don't loose money don't buy at all
Dont buy Biggest Scam
Dont buy, this site is a scam, over a week I ordered a case with extra shipping charges for fast delivery, no costumer support, and the company employees are hiding behind this no one is able to find them. Never buy anything from this team you will lose your money.
Best Experience
They have the best cases, their designs are unique and quality is so amazing. Ordered 4 times from them. Their cases will never disappoint you.
Return Runaround
One of those scam companies where they ship you low quality products and give you the runaround if you want to return it with a foreign shipping address to boot. Steer clear.
DO NOT BUY PRODUCTS FROM THE CASE COMPANY
I bought a case from their website. The delivered item doesn’t match the color shown on the website. Once I mailed them regarding the issue, it was told to me that they have mentioned on website that the colors may vary. Since the variation was huge, when asked about replacing item with another color, I have got no response from mail, even after 5-6 days and regularly asking them for reply. I contacted customer care line and it was told to me to send a complaint message on Instagram. I’m not surprised, I haven’t got any response from them, even after couple of hours. I tried calling them, after 14-15 attempts, they finally picked and was told to me that they will respond in Instagram asap. After n number of calls again, finally they responded on Instagram and told that they cannot replace the item as I have taken the product out of cover. How as a customer am I supposed to know, it is not mentioned on purchase page or delivery cover. Other e-commerce apps such as Amazon, Flipkart, Myntra take item back even if we have taken the item out of the cover. DO NOT BUY PRODUCTS FROM THE CASE COMPANY, IF YOU DO NOT WANT EXPERIENCE LIKE THIS.
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