I give five star for brilliant, helpful service when I was buying 2 screen protectors and wireless headphones but not happy as I am still waiting on reply a long time asking can I change a screen pro... See more
Company replied
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Great service and great value.... Have been promising myself some earphones for a long time and took advantage of the Happy Plugs sale to order a pair online, they were delivered the following day by... See more
Company replied
I ordered headphones from you, waited a week for them to be sent, and on December 30th I wrote that the headphones were out of stock, and my loved one was left without a gift for December 31st, they s... See more
Company replied
I was going to collect an order from them on Friday because I work too far away to collect it on my way home from work any other day. They had to close early so delivered it to my door instead. Cannot... See more
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Company details
Written by the company
A leading expert in phone repairs, sourcing phones & accessories. We're your one-stop-shop for all things phones. With 10 years experience in this space, we strive to bring you the most unique personal shopping experience online!
Contact info
77 Lower Camden Street, D02 XE80, Dublin 2, Ireland
- info@thecasecave.ie
- thecasecave.ie
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Fast service
Fast service, great product! Will definitely recommend and use again. Thank you
1 May 2023
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Excellent service very fast response…
Excellent service very fast response and would recommend to anyone looking for fone cases or accessories.
Thanks again .
31 March 2023
Unprompted review
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Quick and efficient.
10 March 2023
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Great service and would use again
20 February 2023
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Easy to deal with and item purchased…
Easy to deal with and item purchased was top quality.
17 January 2023
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Brilliant Customer Service
Ordered my item last Friday evening past the 1pm cut off so package wasn't due til Tuesday. Arrived Tuesday morning (yesterday) but didn't get a chance to look at it til later in the evening and after having a closer look I realised that I had been sent a single sim phone when I ordered a dual sim so I sent off an email last night. At 9:23am this morning I received a phone call from Mark who was lovely, he apologise for the mistake and said he'd come over with the right item and do a swap with me this morning and by 10:30am only an hour later he arrived to make the swap! I'm very pleased with the customer service I received!
11 January 2023
Unprompted review
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Apple Watch strap
Great service and products. Ordered my product on the 22nd December and I received it an hour later as the company knew it was a Christmas present. Ordered a number of times from Mark and he’s brilliant and so helpful when you’re not sure about sizes etc.
22 December 2022
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Great product & great
Item was dispatched & received quickly. The item was as advised on their website and was a good quality product. I received several communication emails from The Case Cave to update me at every stage. I was extremely happy with my shopping experience with you. Thank you!
13 December 2022
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Watch strap was really nice but…
Watch strap was really nice and delivered quickly but packaging is awful, makes it look really cheap.
17 December 2022
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! Regarding our watch strap packaging we're sorry to hear you weren't happy with it but we have reduced the amount of unnecessary product packaging in line with our companies sustainability goals in order to reduce our own carbon footprint and as a result our customers also!
Great Customer Service
Very responsive. I asked a question before I ordered and it was answered very quickly even though it was out of hours at the weekend. The ordering process was very simple
and clear and the delivery was seamless. In a time when service levels have dropped, it was refreshing to get such customer focused service. Will definitely be using again.
4 December 2022
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Excellent Customer Service.
Excellent customer service. Endeavoured to resolve the issue quickly and efficiently.
5 December 2022
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Great shop!
Very helpful and great advice given by staff! Order ready on time and great communication from company.
28 November 2022
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Excellent experience
Excellent experience - very easy to order my lightning cables, price was reasonable and delivery was very fast.
26 October 2022
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Quick delivery
Quick delivery, got a nice thank you note an a gift which was a lovely touch
21 October 2022
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
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