I give five star for brilliant, helpful service when I was buying 2 screen protectors and wireless headphones but not happy as I am still waiting on reply a long time asking can I change a screen pro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service and great value.... Have been promising myself some earphones for a long time and took advantage of the Happy Plugs sale to order a pair online, they were delivered the following day by... See more
Company replied
I ordered headphones from you, waited a week for them to be sent, and on December 30th I wrote that the headphones were out of stock, and my loved one was left without a gift for December 31st, they s... See more
Company replied
I was going to collect an order from them on Friday because I work too far away to collect it on my way home from work any other day. They had to close early so delivered it to my door instead. Cannot... See more
Company replied
Company details
Written by the company
A leading expert in phone repairs, sourcing phones & accessories. We're your one-stop-shop for all things phones. With 10 years experience in this space, we strive to bring you the most unique personal shopping experience online!
Contact info
77 Lower Camden Street, D02 XE80, Dublin 2, Ireland
- info@thecasecave.ie
- thecasecave.ie
Speedy delivery and high quality
Love my Apple Watch strap. It’s such high quality and a great price
6 January 2024
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Very fast shipping
Very fast shipping, would order again, great phone case and very good value
4 January 2024
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Great service and very prompt
6 December 2023
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Prompt delivery
Prompt delivery. There was a problem with the lead when the package arrived . A replacement was sent straight away. Great customer service
19 September 2023
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
very good service very quickly answered…
very good service very quickly answered to my question thanks
10 August 2023
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Excellent service and great quality of…
Excellent service and great quality of the case I ordered
28 July 2023
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Great quality products for great price.
7 July 2023
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Excellent Company to deal with
Excellent Company to deal with. Very quick delivery. Refurbished iPhone was like new. Excellent customer service.
7 July 2023
Unprompted review
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! As already discussed we apologise once again for any inconvenience caused as once an order is dispatched with our delivery partner DPD any delays incurred in transit unfortunately are out of our control. We appreciate your understanding! We look forward to dealing with you again in the future!
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Really good Customer service.
24 May 2023
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
Very happy overall!
Very happy with the quality of the products I ordered. In addition, I was very impressed with the personalised service when part of my order was out of stock. I received a phonecall asking me if I would like an alternative or a refund. Many companies wouldn’t bother doing this! Well done!
10 May 2023
Reply from The Case Cave
Thanks for taking the time to provide us with feedback from your recent shopping experience with us! We look forward to dealing with you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.