As a first-time business owner, I had a lot of questions about bottles, caps, and ordering in bulk. Josh was incredibly patient and helpful throughout the process. He answered every question, made... See more
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Review summary
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a) Ashley Sheehan always responds quickly and patiently deals with my inquiries and requests. b) She keeps me updated throughout the ordering process c) assists me by acting as a liaison between me... See more
Company replied
From Matt in the order department when I placed my order to the ladies when I called the very next morning to confirm my arrival to your warehouse that same morning to pickup my order to Maggie w... See more
Company replied
I always purchase my bottles and caps from Cary! You offer high quality products and excellent customer service. You get the order together and shipped out right away…. every time! Your website is eas... See more
Company replied
Company details
Written by the company
In business since 1895, The Cary Company is the leading supplier for Containers & Packaging, Industrial Filtration, Spill Control Products & more!
Professionals Serving Professionals
Written by the company
- Your Success Is Our Top Priority
- With a reputation of over 125 years in quality service and dependability, we’re ready to partner with you to help your business succeed. Do your needs lie outside of a product? Look no further. The Cary Company offers a diverse array of services, ensuring we serve as your one stop shop.
Our Savings Guarantee
Shop & Save!
Save up to 50% with bulk and wholesale pricing!
Contact info
W Fullerton Ave 1195, 60101, Addison, United States
- 630-629-6600
- customerservice@thecarycompany.com
- thecarycompany.com
4.6
Excellent
3K reviews
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Easy Purchase!
Easy Purchase!
Thanks to Trey for making the process really simple on our end.
24 July 2026
Reply from The Cary Company
Good Afternoon Norma,
I am thrilled to hear you had a great experience with Trey. I will pass along your kind words to him. We strive to be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Afternoon Ronnie,
Thank you for letting us be more than a supplier but a committed partner to your business success. I am happy to hear you had a great experience with our customer service team. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Great Company to Work with
The response time was exceptional and communication was spot on.
23 July 2026
Reply from The Cary Company
Hello Rita,
Thank you for taking the time to review. I am thrilled to hear you had a great experience all around. We look forward to being more than a supplier but a committed business partner to your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Afternoon John,
We take pride in putting our customers first. We appreciate your business and look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
I ordered 250 pieces order I received…
I ordered 250 pieces order I received 15 items and I have no tracking on any other items. I thought the whole order shipped and when we received the package of 15 1 gallon containers we didn’t receive tops. I paid a lot for shipping.The Cary Company tape on the package was cut and damaged the original shipping said to have a lift gate for order very disappointing for this to be my first time ordering with a 250 piece minimum. I expect to be contacted ASAP!!
23 July 2026
Reply from The Cary Company
Hello Jason,
Thank you for taking the time to leave a review. We sincerely apologize for any inconvenience you may have experienced with your order.
We understand how disappointing it must have been to expect a complete shipment, only to receive a portion of the order without clear visibility into the remaining items. We recognize the frustration and uncertainty that can arise when the status of the remaining shipment is unclear.
After reviewing your order, it appears your items have shipped from different warehouse locations, which can result in separate shipments. We understand this may not have been immediately clear during the ordering process, and we regret any confusion this caused. Clearer communication regarding your shipment would have helped set proper expectations, and we apologize for falling short in that regard.
Please know that we are reviewing your feedback internally as we continue working to improve communication regarding warehouse locations, shipment timing, and tracking information.
We have requested that a Customer Service Representative reach out to you directly as soon as possible to review your order and address your concerns. We sincerely appreciate your business and thank you for bringing this matter to our attention so we can better assist you.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
I always purchase bottles and caps…
I always purchase my bottles and caps from Cary! You offer high quality products and excellent customer service. You get the order together and shipped out right away…. every time! Your website is easy to navigate, checking out is fast and easy, and if I have a question, your customer service is polite and knowledgeable. I can depend on the high quality product you offer each time I order. Thanks for making quality and customer satisfaction job number one at CARY!!!!
24 July 2026
Reply from The Cary Company
Good Morning Jeffrey,
Thank you for your support! I am pleased to hear you have had many great experiences with our customer service team, website, and more. We look forward to being more than a supplier but a committed business partner to your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Maxelin,
We are constantly striving to be more than a supplier but a committed partner to your business success. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Thank you Giovanna for the great…
Thank you Giovanna for the great customer service you.provided me with. I got my order placed correctly and received exactly what I needed. Its not often that you get someone that is very attentive and listens patiently to customers. I hope to speak with you again on my next order.
7 July 2026
Unprompted review
Reply from The Cary Company
Good Morning George,
I am happy to hear you had a great experience with Giovanna. I will pass along your kind words to her. I am glad she was able to assist you. We look forward to being more than a supplier but a committed business partner to your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Great product at a great price
20 July 2026
Reply from The Cary Company
Good Afternoon Mike,
We are constantly striving to be more than a supplier but a committed partner to your business success. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Afternoon David,
Thank you for your support! I am elated to hear you were able to navigate our website with ease. We appreciate your business and look forward to being a committed partner in your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Fast response
Fast response, and samples sent the next day! Awsome customer service, Ken, the account manager was friendly, called to respond to my email, don't get that very often anymore, and helped to make sure I got what I needed. I would highly recommend this company. Thanks Ken!
23 July 2026
Reply from The Cary Company
Good Afternoon Debi,
I am thrilled to hear you had a great experience with Ken! I will pass along your kind words. I am glad he was able to assist you in a timely manner. Thank you for letting us be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Ken was very helpful
20 July 2026
Reply from The Cary Company
Good Afternoon Chuck,
I am delighted to hear you had a great experience with Ken. I will pass along your kind words to him. I am happy he was able to help you. We are constantly striving to be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
It was good but short 6 white caps and…
It was good but short 6 white caps and 2 we're ripped on the inside. The lady's were very helpful.Thank you
17 July 2026
Reply from The Cary Company
Hello,
Thank you for taking the time to leave a review. I am glad to hear that our team was helpful. I am sorry to hear that some items did not arrive in the condition you expected. That is certainly not the quality we strive to provide.
We appreciate you bringing this to our attention and would like to learn more about your experience. If you have not yet connected with the Customer Service Representative associated with your order, we encourage you to reach out directly via email or by phone at 630-629-6600 so they can review the issue and determine how best to assist you. Thank you again for your feedback and for the opportunity to serve you.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Aleks,
Thank you for your support! I am happy to hear you had a great experience all around. We look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Outstanding Customer Service from Josh
As a first-time business owner, I had a lot of questions about bottles, caps, and ordering in bulk. Josh was incredibly patient and helpful throughout the process. He answered every question, made thoughtful suggestions, and quickly sent samples of two different bottle styles so I could make the right decision before placing a large order.
I never felt rushed or pressured. Instead, I felt like he genuinely wanted me to order the product that would work best for my business. That level of customer service is hard to find these days.
I'm looking forward to receiving my shipment and appreciate all of Josh's help in getting me started.
2 July 2026
Reply from The Cary Company
Good Morning Julie,
We take pride in putting our customers first. I am elated to hear you had a great experience with Josh. I will pass along your kind words to him. I am glad he was able to help answer your questions. We appreciate your business and look forward to being a committed partner in your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Buyer
Customer Service team was great, helped me fix the issues I was having with my order right away
21 July 2026
Reply from The Cary Company
Good Afternoon Estephani,
We take pride in putting our customers first. I am delighted to hear you had a great experience with our customer service team and that they were able to assist you. We strive to be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning,
We are constantly striving to be more than a supplier but a committed partner to your business success. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
The salesman I dealt with was very…
The salesman I dealt with was very courteous, knowledgeable and accomodating.
17 July 2026
Reply from The Cary Company
Hello,
I am elated to hear you had a great experience with Josh. I will pass along your kind words to him. I am glad he was able to help you with your order. Thank you for letting us be more than a supplier but a committed partner to your business success!
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
The vendor was fast to communicate
The vendor was fast to communicate. Great information and fast service!!
20 July 2026
Reply from The Cary Company
Good Morning,
Thank you for your support! I am pleased to hear you received fast service from our team. We look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Always has inventory
Always has inventory, reat customer service. Shipping takes longer than expected
16 July 2026
Reply from The Cary Company
Hello,
Thank you for taking the time to leave a review. We're pleased to hear our customer service team was able to assist you in finding what you needed. We sincerely apologize for the longer shipping timeframe and understand how frustrating delays can be when you're expecting an order. We truly value your feedback and are continually evaluating opportunities for improvement.
If you have any questions regarding shipping, please do not hesitate to call us at 630-629-6600. We value your business and hope to have the opportunity to serve you better in the future.
Thank you,
Morgan Markowicz
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
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