The Career Academy Reviews 

10,908
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 826 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and supportive staff and tutors, who provide clear guidance and constructive feedback. The user experience is frequently highlighted as positive, with many appreciating the easy enrollment process, well-structured content, and intuitive website navigation. Reviewers also value the flexibility to study at their own pace and the prompt response times for queries and assessment marking. The overall service is described as excellent, with many feeling supported and encouraged throughout their learning journey. However, some people mentioned occasional difficulties accessing texts or experiencing delays in communication after initial contact.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently praising the well-organized and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, supportiveness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Service

Users describe positive interactions with service, highlighting its efficiency, reliability, and supportive... See more

Response time

Consumers find response times to be positive, with many appreciating the prompt and efficient support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far loving the course that I'm doing. Every module I have completed and submitted has been marked promptly and feedback always constructive. Have also been contacted numerous times to make sure I... See more

Company replied

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied

Rated 5 out of 5 stars

This was my first completely online course and I was concerned that I would feel isolated and have no contact or feedback. The opposite was true - there was always someone to help and the regular enco... See more

Company replied

Rated 5 out of 5 stars

I recently completed this course and had a great experience. The content was easy to follow, well structured, and explained in a professional yet simple way. Even as someone new to accounting, I f... See more

Company replied


Company details

  1. #1 of 4 best companies in Adult Education School
  2. #2 of 4 best companies in Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(10,908)

780 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff Was always very supportive…

The staff Was always very supportive during my studies. Rita Tran was jus so amazing at all times. She was very patient and supportive. Whenever I had a problem with understanding something my tutor was ever so willing to assist me. Great supporting system for learning online.

16 March 2026
Unprompted review
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Reply from The Career Academy

Hi Melissa,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

I have been teaching for 29 years now…

I have been teaching for 29 years now and reading through the material hit home on so many fronts. I kind of understood but the resources provided in this course were so clear and made me understand in depth the triggers and how people get angry and the different levels. I really enjoyed doing this course. I copied all of the course readings into a word doc and made my own booklet which helped me answer the questions in detail and in depth..

16 March 2026
Unprompted review
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Reply from The Career Academy

Hi Stew,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Xero advanced package

Very easy process and great tutors to help you with any concerns/ help required

12 February 2026
Unprompted review
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Reply from The Career Academy

Hi Tammy,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

“I did my course online and it was very…

“I did my course online and it was very easy to navigate. The course was simple to follow, and the teachers replied very quickly.” im happy studying here.. 😊

19 September 2025
Unprompted review
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Reply from The Career Academy

Hi Meriam,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Great service from the best Student…

Great service from the best Student Services team!

15 March 2026
Unprompted review
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Reply from The Career Academy

Hi Angelo,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Quick and straightforward enrolment

Very quick and easy enrolment. Great payment plan options and I was able to sign up and get started studying within 24 hours.

6 March 2026
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Reply from The Career Academy

Hi Jayde,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Easy and affordable prices

Easy and affordable prices. Great communication between career academy and myself.

11 March 2026
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Reply from The Career Academy

Hi Carla,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 1 out of 5 stars

SCAM!

SCAM!
Not accredited. Don't fall for the nonsense. I'm paying for 2 years on a course that will get me absolutely nowhere

14 March 2026
Unprompted review
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Reply from The Career Academy

Hi Jamie,

I’m really sorry to hear that you feel this way, and I appreciate you raising your concern.

The Career Academy has been operating for over 15 years and does not engage in any form of scamming. We take student feedback very seriously and always aim to resolve any issues or misunderstandings as quickly as possible.

If you’re comfortable sharing more details about what happened, I would really like to help look into this for you and work toward a resolution. Please feel free to email me directly at studentfeedback@thecareeracademy.com so we can review your situation and assist you further.

Thank you for bringing this to our attention, and I hope we can help resolve this for you.

Kind regards
The Career Academy Team

Rated 5 out of 5 stars

It was an easy process

It was an easy process, I got enrolled without any hassle

10 March 2026
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Reply from The Career Academy

Hi Kevin,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Grate work guys

Grate work guys

12 September 2025
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Reply from The Career Academy

Hi Thomas,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Helpful and easy enrollment

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and mini sticky notes to save or mark pages and a small study diary. Lessons are quite comprehensive as I am very bad at study.

8 March 2026
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Reply from The Career Academy

Hi Nika ,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Well I thort they were patient as they…

Well I thort they were patient as they were cool in helping me

11 March 2026
Unprompted review
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Reply from The Career Academy

Hi Steven,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Supportive Course with Great Resources

I recently completed my course with The Career Academy and had a really positive experience. The course was well structured and easy to follow, with plenty of resources available to help reinforce the learning. Whenever I needed clarification or extra support, there were helpful materials and assistance available, which made the process much less stressful.

What I think The Career Academy does particularly well is providing accessible learning. The platform is straightforward to use, the content is practical, and it allows you to move through the course at a pace that works for you. This flexibility made it much easier to balance studying with other commitments.

Overall, it was a great experience and I would recommend it to anyone looking for a flexible and supportive way to complete a course.

13 March 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Daniel,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I have study numerous times with career academy

I have study numerous times but career academy was thee only company that went out of their way and beyond to help accommodate to my needs of trying to get extensions when I needed too gave me a wonderful learning experience till this day I'm still studying with career academy and in alot of different areas so love the experience and support they give me to help me work towards my goals for learning new areas and pathways

13 March 2026
The Career Academy logo

Reply from The Career Academy

Hi Katarina ,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Even though you are a mum, you can still chase your dreams

The experience of studying in your own home and at your fingertips has been a game changer for me and my family as I’m a full time mum it can be hectic but also worth it because I can still do my mummy duties while studying. The mentors are absolutely beautiful and very understanding.

13 March 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Mihirangi,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Happy student

I like that the tutors are so efficient and kind, always prioritise their communication and respond deligently to my queries/questions . Their communication is clear and preside.

Thank you tutor Rita!!

12 March 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Aisha,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 4 out of 5 stars

Everything was pretty good and help was…

Everything was pretty good and help was given quickly when I asked for it.
The one problem i had was the quality of some of the graphics, sums set out in the assessment, but I emailed about this.

9 March 2026
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Reply from The Career Academy

Hi Jennifer,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Easy to communicate and valued what I…

Easy to communicate and valued what I wanted to achieve

9 March 2026
The Career Academy logo

Reply from The Career Academy

Hi Jovan,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Great experience 👍

Super easy to enrol, the website and the course platform is easy to navigate and the modules are informative and interesting and easy to understand.

7 March 2026
The Career Academy logo

Reply from The Career Academy

Hi Mark,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Easy access to Tudors on line & in…

Easy access to Tudors on line & in person. Had a fantastic experience in doing this course and would highly recommend The Career Academy to those looking to further their career.

11 March 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Sylvia,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

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