The Professional Car Agent Reviews 

528
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

What a company! Honestly, I’m thrilled with the car, but most importantly the staff at TPCA are the most genuine you can come across. The reviews and awards speak for themselves and the staff fully de... See more

Rated 5 out of 5 stars

I recently purchased a car and had a great experience from start to finish. The team were professional and helpful throughout the process, making everything straightforward and stress-free. I'm very p... See more

Rated 5 out of 5 stars

Fantastic in every way! Car, Customer Service and everything the team do is excellent. We needed a new car and one that was higher for my own personal benefit. Saw the Juke online, booked a test d... See more

Company replied

Rated 5 out of 5 stars

Outstanding Company. I missed a rattle on the test drive drive and their mechanics picked it up and they replaced the hole belt chain kit, they also painted the wheels and serviced it all free of char... See more

Company replied

Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Car Inspection Station
  4. Car Service
  5. Finance Broker
  6. Used Car Dealer

Written by the company

The Professional Car Agent sell a full range of hand picked used vehicles with over 65 vehicles on display at our showroom in Plympton, Plymouth, we have a well lit and modern showroom so even If it is dark outside or raining we can still offer you the perfect appointment. As one of the Southwest's fastest growing brands we offer a full range of vehicles at affordable prices and combine this with leading finance rates with the customer in mind. We have built a reputation on providing a courteous and honest service and this is why our customers appreciate the way we do business. We believe customers should feel at ease and be given honest and detailed advice. For total peace of mind we will ensure that the vehicle of your choice has been prepared and presented to exceed your expectations. Visit us today at our location in Plympton situated in Colebrook Village and find out how we can help you purchase a great car or van at the best price with exceptional customer service. All of our staff have been involved at a high level in main franchised retailers and have brought this level of professionalism with them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

528 reviews

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4.9

All reviews

(528)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great bunch of guys who I’ve bought…

Great bunch of guys who I’ve bought from before & will buy from again. Brilliant service from start to finish.

10 March 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Shawn,
Thank you for the fantastic review and we hope you're enjoying your new Mercedes A-Class!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

10 out of 10.

Shout out to the guys at the car agent. Proffesional and quick service when my old car had broken. Highly recommend them and will use them in the future for an upgrade.

10 March 2022
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Reply from The Professional Car Agent

Hi Zara,
Thank you for the amazing review - we really appreciate all your feedback and we hope you're enjoying your Vauxhall Astra!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Great service

Great service when buying car and fantastic after sales care. Could not fault it. Would buy from these guys again and definitely recommend anyone to looking to buy a car to hit these guys up.

6 March 2022
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Kerri,
Thank you for the brilliant review - we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Range Rover Evoque

This is how car buying should be! Hassle free very knowledgeable staff on every aspect of the car and process to get it. No pressure to buy not like other dealers! Special thanks to Luke who was my main contact point but the whole team are brilliant!! Would highly recommend and will use again 👍🏻
Many thanks to all at Car Agent

3 March 2022
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Gary,
Thank you for taking the time to leave us such a brilliant review and we hope you're enjoying your new Range Rover!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

I gave Luke a long list of demands and…

I gave Luke a long list of demands and expected a wait. Wow, he delivered with speed.
Exactly what I wanted and nothing was too much trouble from the sales to mechanics to those who prep the car ready for collection.
A fantastic team with the focus on customer care, nothing was too much trouble. Thank you thank you thank you. My car is everything I wanted.

1 March 2022
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Reply from The Professional Car Agent

Hi Amanda,
Thank you for the brilliant 5* review - we really appreciate your feedback and we're glad you enjoyed your experience at The Car Agents! We hope you enjoy your new Kia Sportage!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Couldn’t of asked for a better experience…

Couldn’t of asked for a better experience with getting my first car.. luke was thorough with all elements of me getting my car!! All the added little perks including the Prosecco was a lovely Bonus!! Thanks all at The professional car agent!

1 March 2022
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Reply from The Professional Car Agent

Hi Carlie,
Thank you for the brilliant 5* review and congratulations on purchasing your first car. We hope you enjoy your Fiat 500!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

I recently purchased my Audi A3 from…

I recently purchased my Audi A3 from the car agents. They were amazing! they went above and beyond to make the car perfect! Luke was so helpful when it came to explaining everything and adding a couple extra’s I requested! I will 100% be using these guys again🤩

24 February 2022
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Reply from The Professional Car Agent

Hi Hollie,
Thank you for the brilliant 5* review. We hope you're enjoying your new Audi A3 and thank you for choosing us!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Highly recommended company

After hearing nothing but good feedback from others who have dealt with The Professional Car Agent I did not hesitate to enquire about a car for myself, the team are great and everything was handled professionally and promptly. Any queries I had were quickly answered, polite and friendly approach when calling and I would recommend them to anyone. Special thanks to Dean for his excellent customer service too.

22 February 2022
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Reply from The Professional Car Agent

Hi Lauren,
Thank you for the fantastic 5* review - we really appreciate your feedback and we're glad you enjoyed your experience with us!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Wow where do I start 😍

Wow where do I start! From the beginning Luke has been so helpful and patient with my fussiness. He sourced a stunning Q3 which caught my eye and convinced me to treat myself, safe to say I said YES! 😍
All of the staff are a pleasure to speak to and such a fab idea to have their MOT centre on site. Such a thoughtful gesture with the bubbly as well 🥂🍾 I’m sure I will enjoy it soon. Can’t wait to make tones of memories with my family and friends in this Beast!

21 February 2022
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Reply from The Professional Car Agent

Hi Emma,
Thank you for the amazing 5* review - we really appreciate your feedback and we're so happy we could find your dream car for you!

We wish you many happy miles in your stunning Q3 and thank you for trusting us with your purchase

Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

The Professional Car Agent set the bar…

The Professional Car Agent set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Dean was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect.
Thank you so much guys!
Padi & Vicky Finn

20 February 2022
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Vicky,
Thank you for your glowing review Padi & Vicky. We really appreciate all your kind words. Thank you for choosing us!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Great service

Got my car back in august last year and the service from James was great. Kai

16 February 2022
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Reply from The Professional Car Agent

Hi Kai,
Thank you for the fantastic review and we hope you're enjoying your new Audi A3!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Absolutely fantastic company!

Absolutely fantastic company!! This is the third car our family has purchased and won’t be going anywhere else in the future.

14 February 2022
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Reply from The Professional Car Agent

Hi Lisa,
Thank you very much for the brilliant review - we hope you're enjoying your new Range Rover Evoque and thank you for choosing us again!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Excellent service

Excellent service and easily px my vehicle very smooth transition and excellent customer service from Sales Agent Luke who kept me informed of everything

14 February 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Jacqueline,
Thank you for the fantastic 5* review and we hope you're enjoying your new vehicle!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

What a fab team

What a fab team! Good price for an immaculate second hand car, perfect for me. Smooth purchase with everything explained thoroughly and feeling very reassured by the sales promises and warranty. Dean was extremely accommodating around my work schedule and arranged a great part exchange offer too. I wouldn’t hesitate to recommend The Professional Car Agent to others :)

10 February 2022
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Reply from The Professional Car Agent

Hi Cheryl,
Thank you for taking the time to write us such a brilliant review. We hope you're enjoying your Ford Fiesta and thank you for choosing The Car Agents!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

100% recommend

I've recently bought my second car with the car agent. Luke and the team were brilliant from start to finish! Luke sourced the exact car I asked for, spec, age, colour, mileage you name it! 100% recommend

9 February 2022
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Martyn,
Thank you for the brilliant review. We're glad you enjoyed your experience with us and we hope you're enjoying your new Nissan Qashqai!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Highly recommended, Faultless

Very happy with my experience, I felt valued as a customer and its clear they take pride in the cars they sell as well their customer service. They went above and beyond to prepare my car too and I'll definitely be coming back if ever I'm looking for a new car

7 February 2022
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Reply from The Professional Car Agent

Hi Steve,
Thank you for your fantastic 5* review! We're glad you enjoyed your experience at The Car Agents and we hope you're enjoying your new Audi A5!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Great service from start to end ..

Great service from start to end ..
Dean the salesman was very professional , not pushy and every care was taken to ensure my car was in showroom condition on collection day !

Would definitely recommend and use the company again !

7 February 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Marie,
Thank you for the brilliant 5* review - we hope you're enjoying your new Mercedes A Class!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

10/10 service

10/10 service, helped me through anything I wasn’t sure of throughout the whole sale:)

4 February 2022
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Reply from The Professional Car Agent

Hi Reece,
Thank you for the amazing 5* review - we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

5 star service

Great customer service didn’t let the car go until everything was perfect with very happy with the whole experience would definitely recommend

3 February 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Dan,
Thank you for the fantastic 5* review - we're glad you enjoyed your experience with us and we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Highly recommend

Highly recommend, went extremely smooth from start to finish with the car agents, would 100% be returning for a car in the future, extremely pleased with my car and the service that I got!

3 February 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Shannon,
Thank you for the brilliant 5* review - we hope you enjoy your new vehicle and thank you for choosing The Professional Car Agents!
Many thanks,
The Car Agent Team

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