The Professional Car Agent Reviews 

528
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a company! Honestly, I’m thrilled with the car, but most importantly the staff at TPCA are the most genuine you can come across. The reviews and awards speak for themselves and the staff fully de... See more

Rated 5 out of 5 stars

I recently purchased a car and had a great experience from start to finish. The team were professional and helpful throughout the process, making everything straightforward and stress-free. I'm very p... See more

Rated 5 out of 5 stars

Fantastic in every way! Car, Customer Service and everything the team do is excellent. We needed a new car and one that was higher for my own personal benefit. Saw the Juke online, booked a test d... See more

Company replied

Rated 5 out of 5 stars

Outstanding Company. I missed a rattle on the test drive drive and their mechanics picked it up and they replaced the hole belt chain kit, they also painted the wheels and serviced it all free of char... See more

Company replied

Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Car Inspection Station
  4. Car Service
  5. Finance Broker
  6. Used Car Dealer

Written by the company

The Professional Car Agent sell a full range of hand picked used vehicles with over 65 vehicles on display at our showroom in Plympton, Plymouth, we have a well lit and modern showroom so even If it is dark outside or raining we can still offer you the perfect appointment. As one of the Southwest's fastest growing brands we offer a full range of vehicles at affordable prices and combine this with leading finance rates with the customer in mind. We have built a reputation on providing a courteous and honest service and this is why our customers appreciate the way we do business. We believe customers should feel at ease and be given honest and detailed advice. For total peace of mind we will ensure that the vehicle of your choice has been prepared and presented to exceed your expectations. Visit us today at our location in Plympton situated in Colebrook Village and find out how we can help you purchase a great car or van at the best price with exceptional customer service. All of our staff have been involved at a high level in main franchised retailers and have brought this level of professionalism with them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

528 reviews

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4.9

All reviews

(528)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Ace customer service when things didn't go according to plan!

Back in January I bought a lovely blue Mini from the Professional Car Agent. All the staff were great. It was delivered to my home and they even put up with my bank playing silly buggers. Within a couple of weeks it became clear that all was not well with my car... This is when the real customer service kicked in! A small leak caused all sorts of damage and the Mini needed a whole lot of attention to sort it. The team picked up my car and dropped it back a couple of times, gave me a courtesy car when needed and kept me informed all the way through. It's been a couple of months since the work was done and it's now driving like a dream and I am one happy customer. Thanks to all the team for your help and professionalism.

15 May 2022
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Dinah,
Thank you so much for the brilliant 5* review - obviously we can't guarantee every car is perfect but we do everything we can to make sure all issues are rectified! Thank you for trusting us with your purchase
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Brilliant Process.

The whole transaction process was excellent from start to finish. Big thanks to Luke, who handled the transaction.

12 May 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Simon,
Thank you for the brilliant review and we really appreciate you trusting us with your purchase!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

These guys really stood out from the…

These guys really stood out from the beginning! Amazing socials, extremely quick replying to me and they managed to land me the car I wanted! I couldn’t recommend them highly enough.

11 May 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Jason,
Thank you for the brilliant review - we hope you're enjoying your new car and thanks for trusting us with your purchase!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Outstanding Company

Outstanding Company. I missed a rattle on the test drive drive and their mechanics picked it up and they replaced the hole belt chain kit, they also painted the wheels and serviced it all free of charge. Professional diligent coupled with an outstanding customer service. Can't recommended these guys enough. If your looking for a car go see these guys!

5 May 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Lee,
Thank you for fantastic review - we hope you're enjoying your new Jaguar and thank you for trusting us with your purchase
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Amazing start to finish

Amazing start to finish, talked me through all of my finance options and even got me the best deal possible. Dean's an absolute legend!

25 April 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Jeremy,
Thank you for the fantastic 5* review. We hope you're enjoying your new Nissan Qashqai and thanks for choosing The Car Agents!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

From start to finish the whole process…

From start to finish the whole process was easy! Great cars, friendly service and nothing was trouble even at short notice. The lads where fantastic. Would recommend !!

Can’t complain with the bottle off bubbly either. ⭐️⭐️⭐️⭐️⭐️

25 April 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Martin,
Thank you for the fantastic review! We hope you're enjoying the new car (And the bubbly!!)
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Great service!

Amazing service! Dean was so helpful in any questions I had to ask, and replied to emails quickly. Really pleased with my car and the team took onboard what I had to say. Would recommend to anyone looking for a new car. Thank you!

25 April 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Alice,
Thank you for your brilliant review. We hope you're enjoying your new VW Scirocco!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Dean was excellent

Dean was excellent, thank you, very happy with the car I purchased from them

14 April 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Good afternoon,
Thank you for taking the time to review us. We hope you're enjoying your new car and thanks for choosing The Car Agents!
Many thanks,
TCA Team

Rated 5 out of 5 stars

Brilliant service from start to finish…

Brilliant service from start to finish thanks to Dean and the team! Would definitely recommend and use them again in the future. Me and the kids Love our new car 😍

12 April 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Abi,
Thank you for the brilliant review. We hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Friendly and helpful bunch of people

Friendly and helpful bunch of people. Got me into the vehicle of my choice.

6 April 2022
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Andy,
Thank you for taking the time to review us and we hope you enjoy your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Amazing

Amazing! The lads are brilliant! Best customer service I’ve received in ages

4 April 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Emma,
Thank you for the brilliant 5* review and we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Really pleased with the customer care I…

Really pleased with the customer care I received when part exchanging my old car for a new one! would highly recommended to anyone and will definitely be using them again in the future! Thanks to Dean and the rest of the team 👍👌

1 April 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Liam,
Thank you for the brilliant 5* review. We appreciate your feedback and we hope you enjoy your new Mercedes!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Fantastic service from these guys when…

Fantastic service from these guys when part exchanging our vehicle. We advised them of what we wanted and the spec and price we were after and a few days later they had sourced a perfect match. Everyone we came in to contact with was knowledgeable and friendly and the whole process was seamless, I highly recommend.

1 April 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Good afternoon,
Thank you for your fantastic 5* review - we really hope you enjoy your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

My VW Tiguan

The service was second to none.
The Car Agent sourced me a car which is the colour and spec I wanted easily.
They gave me a good price for my original car.
Luke was really helpful, the whole team can’t do enough for you.

28 March 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Derrick,
Thank you so much for the brilliant 5* review - we really appreciate your feedback and we hope you enjoy your new VW Tiguan!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Absolutely 1st class service from start…

Absolutely 1st class service from start to finish.... No hesitatetion in recommending these people....nothing is to much trouble. I will be back again in the future...

25 March 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Lee,
Thank you for the brilliant 5* review. We really appreciate your kind words and we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, made me feel confident that I was buying the right vehicle and were helpful every step of the way. From selecting the car to collecting the keys and driving away, they made the experience quick and easy. Would (and have) highly recommend this great group of people.

24 March 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Tom,
Thank you for the brilliant review - we appreciate you choosing us and we hope you're enjoying your new Kia Sportage!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Excellent!!

An amazing experience from start to finish! Luke was great he found me the perfect car, exactly what I asked for and more. This is my 2nd car from these guys now and I wouldn't go anywhere else. Highly recommend!!

24 March 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Ben,
Thank you for the brilliant 5* review - we really appreciate you coming back to us and we hope you enjoy your new Mercedes A-Class!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

I cannot thank Luke Colman enough for…

I cannot thank Luke Colman enough for all he did for me getting my new car. He found exactly what I wanted a a fab price. He went above and beyond to make everything run seamlessly. Thank you Luke 🙂

22 March 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Karen,
Thank you for the brilliant review - we appreciate all your feedback and we hope you're enjoying your new Ford Fiesta!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

This is the easiest review I've ever…

This is the easiest review I've ever left, it really is in the name, such a professional company to deal with I live in Exeter I went and had a look at the volkswagon golf and i loved it and they did everything else no stress no constant phone calls they arranged finance easily and went and picked it up they made it look amazing they seemed genuinely happy to have helped me get the car I've always wanted I would without doubt recommend professional car agent to anybody and everybody

22 March 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Ian,
Thank you for the fantastic 5* review - we really appreciate all your feedback and we hope you're enjoying your incredible VW Golf R!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Highly recommend Luke and the team!

I was recommended to The Professional Car Agent by a family member who couldn’t speak highly enough of the team, especially Luke. When I first went into the showroom and spoke to Luke he was extremely welcoming, helpful and knowledgeable about the vehicles he was selling. I also never felt pressured into anything, it’s clear the guys here are not your typical car salesmen who force it down your throat, but actually listen to what you want and respect your decision. Im super grateful for the top quality service from Luke and all the team in both the sales and service departments, thanks everyone! Would highly recommend!

22 March 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Jon,
Thank you so much for your brilliant 5* review - we always strive to make sure every customer receives the best level of service! We hope you enjoy your new car!
Many thanks,
The Car Agent Team

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