Placed an order back in June, it never arrived. When you go to the website and try to find any contact information to get in touch with them, it asks for your account password (which I find a bit odd... See more
Company replied
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See what reviewers are saying
Fantastic quality products and a really personal touch - always so helpful and knowledgeable and available to answer questions. Such a rarity in a world of computerised ‘customer care’ . My son’s Ne... See more
Love my CBD and this one from Thebritishcbdcompany is good value and helps me sleep. Thank you.
I've been taking The British CBD Oils' Full Spectrum 5% Gold oil for a few months now and I can honestly say it's been life changing both for me and everyone I've recommended it to. In particular, i... See more
Company details
Written by the company
Brought to you by the Founders of “The British Seed Company” we give you: “The British CBD Company”. Having been in the Cannabis industry for over 12 years we understand the diverse properties the cannabis plant has to offer. CBD stands for Cannabidiol which is a non-psychotrophic cannaboid found in the cannabis species. Thanks to a vast amount of breeders there is a vast array of plant varieties and when it comes to creating a CBD oil those varieties which are which are high in CBD and low in THC are chosen. Cannabinoids are the cannabis-derived molecules that provide the main health-giving properties of a CBD product. These compounds include well-known examples like CBD or THC and lesser known like CBG, CBC, or even the raw acid forms. Each batch of our CBD oil is laboratory tested to measure the quantity of CBD and THC in the oil. Current law states the oil must contain less than 0.2% THC. Welcome
Contact info
5 Queen Street, BA1 1HE, Bath, United Kingdom
- info@thebritishcbdcompany.co.uk
- thebritishcbdcompany.co.uk
4.0
Great
99 reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
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Over a week for delivery
10 October 2024
Seriously excellent!
I buy this product not only for myself but also my partner and her daughter as we all have considerable pain issues.
It's a seriously excellent product, effective and beneficial to us all.
Keep up the good work!
3 August 2024
Reply from Thebritishcbdcompany
So happy this works so well for you.... I really appreciate your feedback... Peace TBCBD Co.
An investment in the future
Easy set up to order, good communication and safe delivery. Looking forward to see results.
5 April 2024
Amazing guidance and information on use…
Amazing guidance and information on use for my 15 yr old Labrador. Arrived so promptly I was shocked. Top service and will be back when I need some more
1 February 2024
Haven’t received it yet and no updates…
Just received it today tried it right away my arthritis is really bad and it seems to work well but will know more after more use , but would like updates on when it was being delivered, that would be helpful
22 January 2024
Reply from Thebritishcbdcompany
Hi Hughina, all parcels are sent next day unless there is an issue and you will be notified. I have looked at your delivery and delivery was attempted 3 times on the next day and once more the following day when you received it. I would love be able to send everyones tracking but it is not possible. I appreciate your feedback, I hope you can see we did our best! BCBD x Please give us feedback on the product when you have more information. Hopefully we will get more stars! :) x
This is only the second time we have…
This is only the second time we have purchased from the the British cbd company but we have been treated like old friends. Very friendly and prompt service and nicely wrapped item. The web site offers lots of useful and helpful information on helping you decide what to purchase. Thank you 😊
10 January 2024
Reply from Thebritishcbdcompany
Thank you for this lovely feedback :) It's always nice to see repeat purchases pop up as it means the products are really working for people. Once again thank you for taking the time to write this review and leave 5 stars, Welcome to the family! BCBD x
Reply from Thebritishcbdcompany
Thank you for your feedback it is very much appreciated!! :)
Excellent products and order experience
I was a repeat customer in person and have now had an excellent online order experience. Great products as always which arrived swiftly.
19 October 2023
Reply from Thebritishcbdcompany
Thank you for taking the time to leave us 5 Stars! We very much appreciate it :)
Very helpful advice and works well
9 October 2023
I've made an order and it still hasn't…
I've made an order and it still hasn't arrived ...theres been no updates to know the arrival of the cbd sports spray...not happy with delay.
26 September 2023
Reply from Thebritishcbdcompany
Hi Angela, I received 1 order from you on the 23rd which was never paid for and one on the 26th, only 4 days ago which has already been sent out on next day delivery. I have also responded to your email advising of this. If you have any more issues then please get in touch. Thank you BCBDCO
Amazing muscle balm
Package arrived empty. I emailed Thebritishcbdcompany, great correspondence. The fault was with the courier. A new product was sent out immediately. Received today. It’s an amazing muscle balm. I have stiff joints due to breast cancer treatment and it really helps. Thankyou
11 September 2023
Reply from Thebritishcbdcompany
Hi Emma, I was sorry to hear this, as discussed it seems to have been ripped open by the photo's you shared with me. I have re-sent the item to you and have taken this up with the postage company. Unfortunately this is out of my hands and I would appreciate it if you would look to change the review once you receive your new package...Regards, Justine
Good selection of products and at good…
Good selection of products and at good prices too. Prompt service and excellent customer service. My order was going to take a few days longer so free replacement was given at no extra cost.
17 July 2023
Good company but chocolate too sweet
Good communication, nice packaging. Chocolate itself is too sweet for my tastes.
2 July 2023
The CBD oil comes well packaged and in…
The CBD oil comes well packaged and in good time, but it takes 2 or 3 days for the order to be processed which I think could be improved.
I take the oil for chronic pain and it is helping with my symptoms.
20 May 2023
Excellent service
Excellent service, I have my item on subscription as I have found them so beneficial and did not want to be in a position whereby I could run out.
6 May 2023
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