Horrible experience. I bought a bonsai on Nov 2024 for more than 700 euros and it has been more than 3 months and I haven’t received it yet. I’ve been writing to them (because they don’t have number)... See more
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Samen met The Bonsaïst een groot project afgerond waarbij we 130 prachtige Bonsaibomen hebben geleverd aan onze klanten. Van A-Z geweldige service geleverd en een bedrijf waar je op mag vertrouwen,... See more
Amazing customer service. Had some concerns before ordering as you never know what to expect when you order plants or trees. Victor was ready to help me out with my questions by responding very fast... See more
Company replied
Costumer service was great...rapid response and clear clarifications. I bought a Tsukimi bonsai and got 2! we quickly resolved the mistake and I was gifted the other one! Its been a little over 2 mont... See more
Company details
Written by the company
The online retailer for authentic Bonsai and supplies.
Contact info
Leliegracht 7-HA, 1016 GN, Amsterdam, Netherlands
- info@thebonsaist.com
- thebonsaist.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great variety of well priced bonsai
The only wai is bonsai
The only wai is bonsai, geweldig boompje kunnen bemachtigen!! Top service
Great experience
I love bonzai trees so having my own in my room now is a dream come true and such a good service did the Bonsaïst provide! Would totally recommend this.
What a tree
What a good, high quality bonsai tree. Always wanted one and after a lot of searching a friend of mine tipt me this new company, boy was I not disappointed! If you’re looking for a good, high quality bonsai tree, look no further.
Love the trees
Love the trees. Upon delivery everything looked to be taken good care off. Delivery was quick, trees look amazing and everything is relatively affordable. Happy customer!
Beautiful Bonsai trees
Beautiful Bonsai trees! Website shows what you get, in proper packaging!
Processed easily and fair price.
Happy customer!
Knowledgeable people
Knowledgeable people, Great support and good products. Delivery was in proper packaging, and on time.
Very pleased with my bonsai!
Kind regards,
Mariëlle
Best Bonsai I’ve ever seen.
Great!
I really like the wide range of Bonsai’s and the service is also trustworthy. Great online store!

Reply from The Bonsaïst
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