Thebestpdf Reviews 

37,400
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 13,335 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for its ease of use and overall usefulness, making various processes simple and quick. Many people highlight the excellent service received, noting that it was exactly what they needed. Reviewers consistently commend the team for their fast, friendly, and professional responses, often solving issues promptly and efficiently. However, some customers encountered significant issues with the subscription system, finding it confusing and unclear, which led to unexpected and much higher charges than anticipated. Several reviewers expressed dissatisfaction with the pricing structure, feeling it was not worth the cost for the limited use or the actual service provided.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the process easy to follow and quick,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the responsiveness, professionalism,... See more

Response time

Customers had positive experiences with response times, frequently highlighting the quick and effective... See more

Subscription

People report ambiguous experiences with subscription, with many expressing frustration over unexpected... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing frustration over hidden charges and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A huge thank you to the customer service team! They were extremely kind, professional, and efficient throughout the whole process. We had quite an intense email exchange, and they truly went abov... See more

Company replied

Rated 4 out of 5 stars

You need to tell the user that the signature will be printed higher in the document. The user can then move it to the proper location. Another thing: I accidentally subscribed to your service becau... See more

Company replied

Rated 4 out of 5 stars

After (too many) emails back-and-forth, and rebuffing multiple sales attemps to get me to subscribe to a service I made clear I did not need, my account was credited. If not for the aforementioned, I... See more

Company replied

Rated 4 out of 5 stars

I was unaware that I had signed up to a monthly subscription as it was not at all clear However my money was refunded after contacting the customer service team

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(37,400)

20,660 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I liked the professionalism when…

I liked the professionalism when ordering the product and the quick response to the request

16 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words! We're delighted to hear that you appreciated the professionalism during your ordering process and the prompt response to your request.

We truly value your support and look forward to serving you again.

Rated 5 out of 5 stars

very good

good job
verygood

16 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words and positive feedback! We're glad to hear you're happy with TheBestPDF and appreciate you taking the time to share your experience.

We look forward to continuing to serve you!

Rated 5 out of 5 stars

great customer care service!

great customer care service!

16 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for sharing your kind words! We're so pleased to hear that you had a great experience with our customer care service.

We appreciate your support and look forward to serving you again.

Rated 1 out of 5 stars

zero performance

poor performnace

16 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

We’re sorry to hear about your dissatisfaction with TheBestPDF's performance. Your feedback is important to us, and we want to ensure the product meets your expectations.

If you could share more details about the specific issues you encountered, we’d be happy to assist further. Please reach out to us at social@thebestpdf.com so we can look into this for you.

Rated 5 out of 5 stars

Cancelled subscription

Customer Service easy to cancel once the email went through.

16 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words and for sharing your experience. We're glad to hear that our Customer Service made the cancellation process straightforward for you.

We appreciate your feedback and hope to assist you again in the future if needed.

Rated 5 out of 5 stars

I am satisfied with your service

I am satisfied with your service. Thank you.

16 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for sharing your satisfaction with TheBestPDF. We're glad to know our service met your expectations.

We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Review

It was a good experience Once I receive the file in my inbox

16 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for sharing your positive experience with TheBestPDF. We're glad to hear that receiving your file in your inbox made the process smooth for you.

We appreciate your support and look forward to assisting you again!

Rated 5 out of 5 stars

cv is perfect

16 July 2026
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Reply from Thebestpdf

Dear Alice,

Thank you for your kind words! We're delighted to hear that TheBestPDF helped you create the perfect CV.

Wishing you every success with your CV!

Rated 5 out of 5 stars

Best contact!

Best contact!
Keep up the good work!

15 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words and encouragement! We're thrilled to know that TheBestPDF has made such a positive impression.

We truly appreciate your support and look forward to continuing to serve you.

Rated 5 out of 5 stars
Thebestpdf logo

Reply from Thebestpdf

Dear Tomas,

Thank you for your kind review! We're delighted to hear that you found TheBestPDF both fast and affordable.

We appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Thanks and GOOD

16 July 2026
Thebestpdf logo

Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words and positive feedback! We're glad to know you're happy with TheBestPDF.

We appreciate your support and look forward to continuing to serve you.

Rated 5 out of 5 stars
Thebestpdf logo

Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words. We're glad to hear that the cancellation process for TheBestPDF was quick and met your expectations.

We appreciate your feedback and hope to assist you again in the future if needed.

Rated 5 out of 5 stars

simple , and it works beaut.

For a person not very savy with computers like myself the process was easy to follow and works beaut.

16 July 2026
Thebestpdf logo

Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words! We're so glad to hear that TheBestPDF was easy to use and worked well for you, especially as someone who doesn't consider themselves tech-savvy.

We appreciate your support and hope you continue to enjoy using our product!

Rated 4 out of 5 stars

The speed and accuracy of the file…

The speed and accuracy of the file conversion was excellent

15 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for sharing your positive experience with TheBestPDF. We're delighted to hear that you found the speed and accuracy of the file conversion excellent.

We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Great and amazing so helpful highly…

Great and amazing so helpful highly suggest

14 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you so much for your kind words and recommendation! We're delighted to hear that TheBestPDF has been so helpful for you.

We truly appreciate your support and look forward to continuing to serve you.

Rated 5 out of 5 stars

Fair company

The quick and fair response

15 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words and for highlighting our quick and fair response. We're so glad to hear that you had a positive experience with TheBestPDF.

We appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Awesome Experience

Prompt response, kind tone. I loved it!

15 July 2026
Thebestpdf logo

Reply from Thebestpdf

Dear Valued Customer,

Thank you so much for sharing your positive experience with TheBestPDF. We're delighted to hear that our prompt response and kind tone made a great impression on you.

We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Best

My work is done, although it is listed free in google but its ok

15 July 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for sharing your positive experience with TheBestPDF. We're glad it helped you complete your work successfully.

We appreciate your support and look forward to assisting you again!

Rated 5 out of 5 stars

Very helpful & understanding & replyed…

Very helpful & understanding & replyed ver quick

15 July 2026
Thebestpdf logo

Reply from Thebestpdf

Dear Sharon,

Thank you for your kind words! We're so pleased to hear that you found our team helpful and appreciated the quick response.

If you ever need assistance again, we're always here to help.

Rated 5 out of 5 stars

Best customer support I ever experience.

Best customer support I ever experience.

15 July 2026
Thebestpdf logo

Reply from Thebestpdf

Dear Roy,

Thank you so much for your kind words! We're thrilled to hear that you found our customer support to be the best you've ever experienced.

We truly appreciate your feedback and look forward to continuing to provide you with excellent service.

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