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The Beer Town Reviews 

955
•
TrustScore 4.5 out of 5

4.6

Beer Store
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Review summary

Created with AI, based on recent reviews

Considering 427 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery service, noting quick arrival times and well-packaged products. Many appreciate the excellent product selection, including hard-to-find items, competitive pricing, and an easy ordering process with good communication. However, some customers reported occasional delivery delays, and products arriving damaged or incorrect. A few also mentioned difficulties with communication regarding dispatch updates or unresponsiveness.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and efficient delivery... See more

Product

Customers had positive experiences with product, often praising the great product range, quality, and... See more

Price

Reviewers highlight positive aspects of price, with many finding the prices competitive, fair, and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, efficient, and grand.... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow so ordered on the Wednesday before Father’s Day said 1-8 days delivery. Anyway I emailed them asking if it could arrive before Father’s Day as was a gift and yes it did, came 2 days later I was ab... See more

Rated 5 out of 5 stars

Excellent company to deal with! My 20 litre keg of morretti comes in double quick time and always settles to serve quickly. The jocks know how important it is to serve a beer drinker properly😍😍Than... See more

Rated 5 out of 5 stars

Fantastic price and really fast delivery from the beer town would highly recommend to anyone.their prices are vastly competitive in comparison to other sellers.also the packaging was perfect no breaka... See more

Rated 5 out of 5 stars

Easy to order and great that they stock the beer I was after. Slight delay on delivery due to excessive demand but they communicated well and let me know when the beer was dispatched. Arrived safely,... See more

Company details

  1. Beer Store

Written by the company

Here at The Beer Town, we love sourcing and curating the best world and craft beers from every corner of the globe. A new beery venture launched in the throes of lockdown, 2020, our goal is to offer an exceptional beer home delivery service to beer lovers across the UK.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

955 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(955)

436 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Delivery Failure.

Driver went to wrong house. When I called the courier directly they then claimed the product was smashed. New order processed immediately but has not yet arrived.

10 June 2026
Rated 5 out of 5 stars

Great service, great beer, great price!

I was after restocking my favourite beer, which isn’t one of the more popular brands. Not only did Beertown have it in stock it was available at an amazing price. A no-brainer for me. When an issue with delivery occurred it was highlighted and remedied extremely quickly. Communication was the best. Will be returning in the future, would recommend to all.

9 June 2026
Rated 5 out of 5 stars

Whackos Beer town review

This is not the first time I’ve used this website to order Beer and they never disappoint. Always deliver quickly after ordering and have an excellent selection of good German beers

2 June 2026
Rated 1 out of 5 stars

Ordered on 2nd June and still no 4…

Ordered on 2nd June and still no 4 boxes of miller bit you have taking money out of the bank

4 June 2026
The Beer Town logo

Reply from The Beer Town

Hi Nicola,

Thanks for your review.

This order is showing as out for delivery today, we have also sent you an email.

Apologies for the delay.

Thanks
The Beer Town

Rated 4 out of 5 stars

Quick

Quick, easy and reliable. Had the beers been a bit cheaper it would have been 5 stars.

3 June 2026

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