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The Beer Town Reviews 924

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TrustScore 4.5 out of 5

4.5

Beer Store
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Review summary

Created with AI, based on recent reviews

Evaluating 412 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process, wide selection of products, and competitive pricing. Many highlight the prompt and efficient delivery service, with items arriving quickly and well-packaged, often within 24-48 hours. Reviewers also appreciate the excellent communication throughout the process, keeping them informed about their orders. However, some customers experienced delays in delivery, with orders taking over a week to arrive, and noted issues with communication regarding these delays. A few other people also felt that some orders arrived damaged or with broken bottles, and there were instances of incorrect deliveries or poor handling by the courier.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

Product

Users describe positive interactions with product, highlighting a great selection of beers, especially German... See more

Price

Customers consistently note positive experiences with price, often describing them as great, amazing,... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent communication and quick... See more

Order

People report positive experiences with order, often finding the process easy and the desired items readily... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order and great that they stock the beer I was after. Slight delay on delivery due to excessive demand but they communicated well and let me know when the beer was dispatched. Arrived safely,... See more

Rated 5 out of 5 stars

Ordered 2 boxes of beer (48 bottles). Took a few days to process but once dispatched, arrived the next day. Was a little skeptical at first mainly due to limited customer service but was pleased nonet... See more

Rated 5 out of 5 stars

Slight delay and better communication from APC courier would have been welcomed as they said they would deliver one day,but delivered the next, appreciate it is Xmas though. I had great communicatio... See more

Rated 5 out of 5 stars

The usual superfast and safe delivery by APC. Well packaged, bubble wrapped and double boxed. Price has gone up this month but still the cheapest online. Recommended.

Company replied

Company details

  1. Beer Store

Written by the company

Here at The Beer Town, we love sourcing and curating the best world and craft beers from every corner of the globe. A new beery venture launched in the throes of lockdown, 2020, our goal is to offer an exceptional beer home delivery service to beer lovers across the UK.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

924 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I was looking where I can buy Alhambra

I was looking where I can buy Alhambra. Beer Town was the place. I had never heard of it i decided to check the review. They were excellent so I thought let's give it a go. I found that you delivery option was excellent and it was delivered on time as promised.

16 June 2026
Rated 5 out of 5 stars

Great pricing

Great pricing, great delivery fast and efficient and clearly an attention to detail. Will continue to buy from them and have already recommended them to friends and family.

15 June 2026
Rated 1 out of 5 stars

Delivery Failure.

Driver went to wrong house. When I called the courier directly they then claimed the product was smashed. New order processed immediately but has not yet arrived.

10 June 2026
Rated 5 out of 5 stars

Great service, great beer, great price!

I was after restocking my favourite beer, which isn’t one of the more popular brands. Not only did Beertown have it in stock it was available at an amazing price. A no-brainer for me. When an issue with delivery occurred it was highlighted and remedied extremely quickly. Communication was the best. Will be returning in the future, would recommend to all.

9 June 2026

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