Thebedvillageyorkshire Reviews 1,052

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its speed and efficiency, often highlighting the helpfulness and politeness of the delivery staff. Many people are highly satisfied with the quality and comfort of the products, particularly the beds, noting their sturdy build and excellent value. The overall service, from initial purchase to post-delivery support, is frequently described as exceptional, with staff being dedicated and attentive. However, some customers experienced issues with delivery communication, mentioning a lack of prior notification or unexpected delivery calls. A few other people also felt that the quality of some beds was poor, with one instance of a bed being returned due to flimsy material and joint movement. Additionally, there were isolated reports of missing drawers from the base of a bed and packaging being left behind.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and efficient delivery,... See more

Product

People report positive experiences with product. Customers are highly satisfied with the quality and value of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the top-notch quality of beds and mattresses,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent customer support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, their web site desgn makes ordering simple and comprehensive through the various options. Second, their customer service is second to none. They will discuss your choices and make sensible... See more

Rated 5 out of 5 stars

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Pheno... See more

Rated 5 out of 5 stars

Fantastic quality beds, better than Bensons and Dreams at half the cost. Outstanding customer service. Nothing is too much trouble and they let you know the progress of your order every step of the wa... See more

Rated 5 out of 5 stars

I recently purchased a king size divan bed and I couldn’t be happier! The bed itself is incredibly comfortable and feels really sturdy—exactly what I was looking for. What made the whole experience ev... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Top quality beds for very reasonable price!

Absolutely made up with my purchase, I bought a 2 drawer divan double bed and mattress to go with for an absolute bargain, the quality of the bed is top notch for the price aswell and was very easy to assemble, the delivery was fast and the guy was very helpful, couldn't be happier and would highly recommend.

30 April 2026
Rated 1 out of 5 stars

The order was cancelled within under 24…

The order was cancelled within under 24 hours and the company are still trying to get full payment for a product that didn’t even leave the warehouse, the man on the phone confirmed when I asked about the base being cardboard he also said cardboard and why it was cancelled

23 April 2026
Rated 5 out of 5 stars

Excellent service!

Ordered our bed, received a estimated delivery date. Actually received a call to say it was available earlier! Booked next day delivery and was called on day to say time. Everything about this was easy and bed is great! Lovely guys, on the phone and delivery guys. Nothing was too much trouble. Highly recommend this company!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

So pleased we chose bed village yorkshire

So pleased we chose bed village yorkshire. Great customer service including advice, delivery updates, lovely delivery driver who carried everything upstairs with my husband and helpful videos as we chose to self assemble. Easy to use website with lots of choice, really pleased with the beautiful bed we were able to customise to exactly our preferences with 4 drawers storage, style, colour and size of divan and headboard and good choice of mattresses too. The quality is really good, excellent price and quick delivery. We are very happy customers, thank you!

20 March 2026
Rated 5 out of 5 stars

Another bed bought - 2 in 2 years!

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Phenomenal value for money & service. Wouldn't hesitate to recommend.

22 March 2026
Rated 5 out of 5 stars

Little disappointed I did not receive a…

Little disappointed I did not receive a confirmation email. But after I called to the company they informed that the delivery would be soon and after few days received call with delivery times and the driver called 20 minutes beforehand and was very good

26 February 2026
Rated 5 out of 5 stars

5* company & service

Over the moon with our purchase from The Bed Village Yorkshire. This company really pulled out all the stops to provide 5* service and top quality products. Everyone I dealt with was extremely friendly and polite and went above and beyond to ensure I was happy with everything. Very happy with our new bed - lovely quality & feels sturdy. We will definately use The Bed Village again. 5*+

1 March 2026
Rated 3 out of 5 stars

Delivery was only to door.on putting…

Delivery was only to door.on putting bed together was very disappointed in the quality.the pattern on the headboard there was 2 inches difference in the size which is in your eye line.i thought it would have been better quality.i read all reviews and all about company,I will be more careful who I buy from next time.

14 February 2026
Rated 5 out of 5 stars

Quality and Value Beds!

Ash was really helpful in the lead up to my purchase and helped me with the right choice/colour of bed for my room. Delivery was fast and efficient. Putting the bed together was simple and didn’t take too long at all -defo need 2 people for this task.
If possible, ask your delivery team to take your bed to the room you are building it in - unfortunately, this wasn’t available to me as it was only a one man delivery team on the day (one of the team had called in sick at the last minute). My partner and I really struggled to get the bed and mattress upstairs but was worth it when we put everything together.
The bed is lovely and looks exactly like the picture on the website. I’d shopped around and the bed village prices were the best I could find. Would I recommend using thebedvillageyorkshire? Yes, definitely!!

11 February 2026
Unprompted review

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