The Beauty Crop UK Reviews 1,018

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their incredible quality, unique colors, and aesthetic appeal, often highlighting items like skin tints, serum primers, and lip liners. The customer service is frequently described as outstanding, with staff members being efficient, polite, and exceptionally helpful in resolving issues and providing product information. Many people appreciate the quick order processing and the overall positive experience with the company. However, some people were dissatisfied with specific order issues, such as missing items, incorrect advent calendar contents, or problems with promotional offers not applying correctly. A few other people also felt that the company's handling of returns and refunds was unsatisfactory, with some experiencing delays or a lack of responsiveness from customer service regarding these matters.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality, effectiveness, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the quick, helpful, and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the fast delivery, with... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's helpfulness,... See more

Quality

Consumers find quality to be positive. Many reviewers consistently praise the high quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve loved this brand since it launched, they make incredible products but what stands out is their customer service - they have sorted an issue out with a different platform selling their brand which... See more

Company replied

Rated 5 out of 5 stars

best serum ive used on face. leaves my face dewy and hydrated. its also so aesthetically pleasing thats the whole reason i bought it. unique colour and makes you want to use it. hopefully they could b... See more

Company replied

Rated 5 out of 5 stars

Resolved 2 issues with tic tok orders - did not have to as did not order direct through beauty crop. Sending out missing item from tic tok order and delayed dispatch of items ordered 11 days ago on ti... See more

Company replied

Rated 5 out of 5 stars

Ordered from beauty crop for a few years and have always been very happy with the quality of products and the price. Have given quite a lot as gifts too and people always say how lovely the stuff is.... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

We are a cosmetic brand inspired by healthy living and creating products enhanced with nutrition derived from natural ingredients. We avoid complex formulas and unnecessary additives, which allows us to create unique cosmetic recipes that include natural oils and plant-based extracts for products that will nurture your skin whilst delivering intense colour technology.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic products that work

I was introduced to the beauty crop by my daughter who bought me the peptide collection for Christmas.
I absolutely love them and have also bought many more since. The products really work and made a difference to my skin. I would highly recommend the company to anyone. Ordering is very easy and my products came within 5 days nicely wrapped and secure.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Love this company

Great shopping at this company, not only are the prices right and great quality but they actually care about what they do and create. I've tried a few different things now and never had any issues with using them on my sensitive skin, it's only calming and smoothing away dry skin. I even got my partner using their items after he enjoyed their balm face wash haha! In emails they've only been helpful and kind ❤️ overall, a positive experience 😁💐

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a problem with my crop points

I had a problem with my crop points, i reached out and contacted the customer service team. It’s a Saturday so I wasn’t expecting a reply untill probably Tuesday. To my surprise the amazing Arooj responded to me within a couple of hours!

They looked into my issue straight away and sorted it for me within no issues. They responded to me to let me know that they had sorted the issue and were so apoligetic.

They were kind, understanding, informative and just all round incredible!

Customer service to this level is what makes a business. It has now made me want to be a loyal returning customer.

Thank you so much for your help Arooj ♥️

16 May 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thank you so much for your lovely feedback! 💖 We’re so happy Arooj was able to sort everything for you so quickly. We always want our customers to feel supported and cared for, so this means so much to hear. Thank you for your support and for being part of The Beauty Crop family! ♥️

Rated 4 out of 5 stars

I have all of the Beauty Crop

I have all of the Beauty Crop, it is a great Beauty Brand, it is inclusive, diverse and Fun, the products are great quality and the prices are even better. I have purchased a lot and I will continue to do so. Cara aka CC

16 May 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thank you so much, Cara! 💖 We’re so happy to hear how much you love The Beauty Crop. Creating fun, inclusive, high-quality products at great prices is exactly what we’re all about, and your support means the world to us!

Rated 5 out of 5 stars

Arooj was so quick to respond to my…

Arooj was so quick to respond to my email and pointed me to the best person to answer my query. Thank you so much Arooj

14 May 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thank you so much for your kind words Ade! We’re glad Arooj could help and point you in the right direction ❤️

Rated 5 out of 5 stars

Great products and service

Ordered from beauty crop for a few years and have always been very happy with the quality of products and the price. Have given quite a lot as gifts too and people always say how lovely the stuff is. Recently contacted customer services regarding a voucher I couldn’t find on my account and they got back to me very quickly to help even on a bank holiday. Great company and products

5 May 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Louise, thanks so much for your kind words! 💖 We’re so glad you’ve been loving the products (and gifting them too 😊). Happy to hear our team could help quickly, that means a lot! ✨

Rated 5 out of 5 stars

Amazing products

Amazing products, Makes your skin feel lush . Fast delivery.

24 April 2026
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Jane, thank you! 💖 So glad you’re loving the products and the fast delivery, enjoy that lush skin feeling! ✨

Rated 5 out of 5 stars

Great customer service!

Customer service by Arooj was great, very prompt replies and very kind!

2 May 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Sahar, we're so glad to hear that! 😊 Arooj will be thrilled, thanks for the kind words!

Rated 5 out of 5 stars

Brilliant

Wide range of products to suit everyone and at a great price. The mini bundles are a good way to try before you commit to full size products. So far I’ve loved everything I’ve ordered.

1 March 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Netty, thank you so much for your lovely review! We're glad to hear that you've been loving our products!

Rated 5 out of 5 stars

Great range by of good quality products…

Great range by of good quality products which I kerp coming back to buy.

31 March 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

So happy our products keep bringing you back Georgina! Thanks for sharing your feedback and for your continued support 💕

Rated 5 out of 5 stars

An amazing company

An amazing company. Their customer service is second to none. Their products are excellent, especially their peptide and vitamin C range.
Highly recommend. I am a convert and regularly repurchase. You won't be disappointed

15 April 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Denise, we’re delighted to hear our peptide and vitamin C range has won you over! Thank you so much for your support and recommendation 💕

Rated 5 out of 5 stars

It was a nice experience and…

It was a nice experience and professional 💗

14 April 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thank you so much for your kind words Fatma! We’re really glad you had a nice experience and felt well looked after 💗

Rated 5 out of 5 stars

I had such a lovely experience with The…

I had such a lovely experience with The Beauty Crop! 💜

Even though I couldn’t place my order yet due to international shipping being temporarily paused, their team was incredibly kind, responsive and helpful throughout our communication.

It’s rare to see a brand that truly cares about their customers and takes the time to respond with such warmth and positivity.

11 April 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thank you for such a kind and thoughtful review Radoslava! 💜 We’re so happy you felt supported and cared for by our team- it means a lot to hear. We can’t wait to have you shopping with us soon 💕

Rated 5 out of 5 stars

Amazing, Highly Recommend!

What an absolutely amazing company this is. Had an issue with a purchase and within the hour Arooj had sorted it out. Ordered from them on several occasions in the past and the products are fantastic. Highly recommended The Beauty Crop UK and Five Stars to Arooj and the Customer Service Team! Thanks so much 😊

10 April 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Thank you for such a kind review Jo! 😊 It means so much to hear you’ve had great experiences with us and we’re so pleased Arooj could resolve things quickly for you. We’ll be sure to share your feedback with her and the team. Thanks again for your support and recommendation 💕

Rated 5 out of 5 stars

Arooj dealt with my slight issue…

Arooj dealt with my slight issue promptly and managed to resolve my issue quickly.

9 April 2026
Unprompted review
The Beauty Crop UK logo

Reply from The Beauty Crop UK

Hi Alisha, thank you so much for your fab review! Arooj will be delighted to hear your lovely comments 🩷

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